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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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December 14, 2021

I went to get an oil change and they didn’t reset my oil sensor in my car. Also went I first got there I drove around the dealership because I didn’t know where the service area was and no one helped me. It More

by Ozzyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Dec 29, 2021 -

Edmond Hyundai responded

Ozzy, thanks for taking a moment to rate our service. We apologize if our service team missed the mark. Please give us a call, so we can work to address your issue (405) 696-4950

December 12, 2021

The main issue, is the fact that Edmond Hyundai has has our vehicle more than we have. Izack Dilley has been more than helpful, however the vehicle still has paint that needs to be fixed. I received a car More

by Jennette Honeycutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin McMillan, Izak Dilley
Feb 11, 2022 -

Edmond Hyundai responded

Hello, Jeanette. Thank you for providing candid feedback and making us aware of this issue. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Please give us a call to discuss this issue further. Thank you.

December 10, 2021

I appreciate the ease of scheduling and the attentiveness of the staff. I’m looking forward to the construction of the dealership coming to a completion in order to get a better feel of how accommodating thi More

by jjames204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Dec 23, 2021 -

Edmond Hyundai responded

We are looking forward to you seeing the new facility, Jjames204. We appreciate your business!

December 09, 2021

Always pleased with the customer service and the work done by the technicians. After 5 years I don't have a negative thing to say. Keep up the good work. More

by Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Payne, Justin McMillan, Tanner Summy
Dec 23, 2021 -

Edmond Hyundai responded

Dog, we appreciate your repeat business very much and hope we continue to exceed your expectations at Edmond Hyundai.

December 08, 2021

The people were very friendly. They went out of there way to help while waiting on car. More

by Pastorlonnieharris
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Glavan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Assaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markennia Turner, Justin McMillan, Carleton Bennett, Tanner Summy
Dec 23, 2021 -

Edmond Hyundai responded

Thanks for the wonderful review, Pastorlonnieharris. Come back and see us again!

December 08, 2021

The staff at Edmonds Hyundai are always patient, quick and Super knowledgeable. I’ve never had a bad experience or walked away unhappy. Highly recommend!! More

by soledadm-20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Dec 08, 2021 -

Edmond Hyundai responded

Soledadm-20, thanks for the great review! We appreciate your repeat business and recommendation. Have a great day:)

December 08, 2021

Great service for what was done to or vehicle. We had to Leave it for work to be done. More

by QUILTINGLASS53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Dec 08, 2021 -

Edmond Hyundai responded

Hi there! We appreciate your business and look forward to working with you again in the future. Thank you!

December 08, 2021

I paid $85 for them to tell me nothing was wrong, even though there was a recall on the engine and it was the engine I was having issues with. The issue could have also stemmed from the oil that was spill More

by slnelson0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of who we worked with
Feb 16, 2022 -

Edmond Hyundai responded

Thank you for sharing your experience. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. We appreciate your feedback and will use it to coach our team to the benefit of others. Thank you.

December 06, 2021

I was very pleased with my service here! Justin figured out the cars issue and got the parts ordered. Since the parts were taking awhile to receive, Justin arranged a loaner car which was a great help to More

by okframelady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Justin McMillan
Dec 23, 2021 -

Edmond Hyundai responded

We appreciate you choosing Edmond Hyundai. We're happy that Justin exceeded your expectations. Thank you!

December 05, 2021

Very professional and nice. Quick service. Had to bring it back and they fixed it More

by fredd0818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Dec 23, 2021 -

Edmond Hyundai responded

Thanks for taking a moment to rate our service team. We appreciate your business. Have a great day!

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