Back

Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

Sort by
February 13, 2022

Very good communication and personal touch by service department. Quality work completed on a timely basis. More

by RICK.MCCUNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Frankie Lugo, Casey Davis
Feb 15, 2022 -

Edmond Hyundai responded

Thanks for your kind review, Rick. We appreciate your business and look forward to your next visit. Have a great day!

February 05, 2022

Fixed my car. It was very quick. It only took a few days once they received my car and the service was friendly. Thank you guys More

by chelsywhatley
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Feb 08, 2022 -

Edmond Hyundai responded

We appreciate your business, Chelsywhatley! Thanks for visiting Edmond Hyundai. We hope to work with you again. Have a great day!

January 31, 2022

Always fabulous service; this is our 4th Hyundai! Everyone is friendly, professional and always competent! More

by Jani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Frankie Lugo, Thomas Pendergraft
Feb 03, 2022 -

Edmond Hyundai responded

Jani, we appreciate your repeat business. Thanks for being a long-term customer, we forward to working with you all again when your ready for your 5th Hyundai!

January 31, 2022

They are always efficient and courteous.They answer my They are always efficient and courteous. They answer my questions and are helpful in every situation More

by michael.fahringer
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Lugo
Feb 03, 2022 -

Edmond Hyundai responded

Michael, thanks for the wonderful review! We appreciate your business and look forward to working with you again in the future.

January 28, 2022

Service advisor was friendly and went the extra mile to ensure I was taken care of. Oil change was performed in a timely manner. More

by ch47mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Navarro
Feb 03, 2022 -

Edmond Hyundai responded

We appreciate your business, ch47mike! Have a great day:)

January 27, 2022

Service was quick and convenient. Personnel were courteous and informative. I dropped off my vehicle and left to go do errands. I received a call when it was ready to go. I returned and picked up my More

by g.lucius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Jan 27, 2022 -

Edmond Hyundai responded

Thank you so much for taking the time to share your experience with the service department at Edmond Hyundai! We are so pleased to read about your positive experience and we hope to see you again!

January 27, 2022

I came in for a recall on my new vehicle. Excellent service and was finished before the time frame they had told me. More

by rickyohair81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Feb 03, 2022 -

Edmond Hyundai responded

We appreciate your business, Rickyohair81. Thanks for trusting Edmond Hyundai with your vehicle needs. :)

January 26, 2022

I was not happy with our experience. It took them two days just to get the car looked at with bad communication on Edmond Hyundai’s end. I told them what was wrong with the car yet they did a complete i More

by kelly.beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Feb 08, 2022 -

Edmond Hyundai responded

Hi Kelly.Beck. We appreciate your feedback. These reviews are taken very seriously to ensure that we uphold our high standard of service. At our dealership we strive to make sure every customer leaves happy. We truly am sorry for the experience you had and it’s our hope that you do give us another opportunity in the future. Thank you.

January 25, 2022

The drivers for the shuttle service were either not wearing masks or took their mask off while I was in the car. Since shuttle drives can be over 15 minutes, shuttle drivers should at least ask their p More

by c12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin McMillan
Feb 08, 2022 -

Edmond Hyundai responded

Hello, C12. Thank you for providing candid feedback and making us aware of this issue. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. If you would like to discuss this issue further, please contact us at (405) 696-4950. Thank you.

January 22, 2022

Communication is not there between the service writers and the techs, or with the customers More

by FOXERED45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frankie Lugo
Feb 08, 2022 -

Edmond Hyundai responded

Hi there. Thank you for bringing this to our attention. We set high standards for ourselves and our team members, and feedback like this will help us to improve. Thank you.

...
27
...