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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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March 04, 2022

Justin was very helpful and good to keep us updated about the repairs on our vehicle. More

by sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Mar 07, 2022 -

Edmond Hyundai responded

We appreciate you trusting us with all of your Hyundai needs, SK. Should you have any questions about your visit, give us a ring at (405) 696-4936. Thank you!

March 04, 2022

Casey was awesome, he was very thoughtful and human with explanations and assistance. We would love to work with him again. More

by CARLI.MARLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Davis
Mar 04, 2022 -

Edmond Hyundai responded

Carli.Marlow, we're happy you had a five-star experience with Casey and the team. We appreciate your business and look forward to your next visit. Have a great day!

March 04, 2022

Came in for a “15 minute” free software upgrade (even made an appointment). I’ve now been here for over 2 hours, with no updates on my vehicle. Without question the worst service I’ve received in some ti More

by Chuttface
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember any names.
Apr 08, 2022 -

Edmond Hyundai responded

Hi there! Thank you for sharing your experience. We sincerely apologize for the wait and hate that we missed the mark communicating the status of your service. If there is anything we can do to retain you as a customer, please let us know. Thank you!

March 03, 2022

They miss diagnosed my car twice. Made me wait a month for a part that I didn’t need and then spent 2 days not fixing the original issue. More

by Richboysub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frankie Lugo
Apr 08, 2022 -

Edmond Hyundai responded

Hello, RichboySub. We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (405) 696-4950 and ask to speak with a manager. Thank you.

March 01, 2022

Great experience once again at my Home dealership for last 14 plus years. Needed to get tire replaced and it was seemless! More

by Mark McMahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Payne, Justin McMillan, Frankie Lugo, Casey Davis
Mar 07, 2022 -

Edmond Hyundai responded

Mark, your repeat business and recommendation means the world to us. Thank you for trusting Edmond Hyundai with your vehicle needs over the last 14 plus years. We look forward to servicing your vehicle for many years to come.

February 28, 2022

Frankie Lugo was very easy to work with, answered questions and communicated well on status More

by jbjjed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Lugo
Mar 07, 2022 -

Edmond Hyundai responded

Thank you for your five-star rating! Frankie is a great addition to your team and we're happy she exceeded your expectations. Hope to see you again soon.

February 22, 2022

Intake people were fast, friendly. Car was done 1.5 no one called me waiting! More

by leirogers
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t notice names
Mar 08, 2022 -

Edmond Hyundai responded

Leirogers, thank you for making us aware of this. These reviews are taken very seriously to ensure that we uphold our high standard of service and feedback like this will help us to improve. We appreciate your business and hope to work with you again soon. Thank you.

February 18, 2022

Justin was very helpful and thorough. My car was in and out quickly. Very pleased. More

by cpayneyoung
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Feb 23, 2022 -

Edmond Hyundai responded

Thanks for sharing, Cpayneyoung. We enjoy hearing how team members like Justin uphold our high standard of customer service. We hope to see you again soon!

February 17, 2022

I really enjoyed my visit to Edmond Hyundai . They really made me feel important to them. They serve was great More

by TLYOUNG9229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Feb 23, 2022 -

Edmond Hyundai responded

Thank you, TLYoung9229. We appreciate your business and look forward to your next visit. Have a great day!

February 14, 2022

Always great there I love that I can call Manny in the service department and everything gets done I trust him and ask his advice on many occasions he is awesome that is why I will always do business the More

by DARDENNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Feb 14, 2022 -

Edmond Hyundai responded

Dardennis, thanks for visiting Edmond Hyundai. We're happy that Manny exceeds your expectation every visit! We appreciate your business and look forward to working with you again in the future.

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