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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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March 18, 2022

Although the dealership is remodeling, the service was very good and they accomplished the service tasks quickly. More

by THEHERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Frankie Lugo, Casey Davis
Mar 25, 2022 -

Edmond Hyundai responded

Hi there! We appreciate your patience during our remodel. Glad your experience was five-star. Thanks for visiting Edmond Hyundai, please let us know if you have any questions.

March 18, 2022

Edmond Hyundai is under construction and is confusing to get around. However they provided kind courteous professional service and shuttled me to a waiting area while my car was serviced. More

by DWPEZANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Frankie Lugo, Casey Davis
Mar 25, 2022 -

Edmond Hyundai responded

We appreciate your patience during our remodel. Thanks for trusting us with your vehicle needs. Have a wonderful weekend!

March 18, 2022

I was very happy with my service visit. Casey was very informative about my car and what it needed to keep it in top running order. More

by DJ.SCHILTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Davis
Mar 25, 2022 -

Edmond Hyundai responded

Thanks, DJ. We appreciate your business and look forward to your next visit!

March 16, 2022

The people in the workshop were informative… easy to talk to and answered all our questions…. Would like to see more offered in the areas we have to wait. More of the comfortable seating arrangements for th More

by SHBOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny navarro
Mar 16, 2022 -

Edmond Hyundai responded

Hi SHBOG. Thanks for the five-star rating and review. Glad to hear our service team answered all your questions. We're always looking for new ways to impress our customers, so we appreciate your feedback.

March 15, 2022

A one day service took 3 days. My advisor had a family emergency (understandable) but nobody took his place and despite calls, my car just sat there. Then they wanted to perform a More

by PLUMLEE79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin McMillan, Frankie Lugo, Casey Davis
Apr 07, 2022 -

Edmond Hyundai responded

Hi there. We pride ourselves on providing the best experience to each of our customers. We are terribly sorry you did not have a good experience. If there is anything we can do to make it right, please give us a call at (405) 696-4950.

March 15, 2022

First of all, I wasn’t told about the massive construction on site and had trouble even getting to the service center. Secondly, the service tech that was assigned to me didn’t call to give repor More

by KSALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frankie Lugo
Apr 08, 2022 -

Edmond Hyundai responded

KSALA, thank you for providing candid feedback and making us aware. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. If you have any questions, please give us a shout. Thank you.

March 11, 2022

wonderful service ! my service advisor was a great help and got me taken care of! More

by babushka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Frankie Lugo, Casey Davis
Mar 11, 2022 -

babushka responded

great

March 10, 2022

Dishonest. ..my car was repo'd same day I picked it up..how ? I don't know they Santander found out....Someone at the service tiped the off.......so ironic More

by jabaqqee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Mar 11, 2022 -

Edmond Hyundai responded

Thanks for visiting Edmond Hyundai. We appreciate your business. Have a great day!

March 10, 2022

I have a Palisade that is almost a year old that has had an issue with the back door from the beginning. The part was ordered and the door was fixed. I am very happy it doesn't have the annoying glitch in More

by cpayneyoung
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Frankie Lugo
Mar 11, 2022 -

Edmond Hyundai responded

Hi Cpayne. We appreciate you taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience! Thank you.

March 08, 2022

The service department did a really good job on my car and a Oil change. Go back in September for another oil change More

by ANGELIA1399
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Frankie Lugo, Casey Davis
Mar 09, 2022 -

Edmond Hyundai responded

Hi Angelia1399. We're happy to hear you are pleased with our service department and look forward to your next visit. Thank you!

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