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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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June 27, 2022

I came in to have my air conditioner serviced. They told me a tail light was out. I’ve had to put in a bulb Before so did t think much of it. I brought my care in at 9:00am. At 2:30 pm they tex More

by AUNTDI25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Davis
Jul 15, 2022 -

Edmond Hyundai responded

Hi there. Thank you for providing candid feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Please do not hesitate to contact us at (405) 696-4950 so we can speak with you in more detail about your visit.

June 27, 2022

It took over a week to do brakes and tires. Part of it was on me. The pricing was so much higher than going to Tires Plus or another company. I wanted to go to the dealership as that is where w More

by jeffaynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't have an employee name
Jul 15, 2022 -

Edmond Hyundai responded

Thank you for sharing your feedback, Jeff. We appreciate your business and hope to have the opportunity to work with you again. Thank you.

June 25, 2022

Did a good job letting me know what was wrong. Did a good job fixing problem. Have always been impressed w service department. More

by Jritz04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Davis
Jul 07, 2022 -

Edmond Hyundai responded

Thank you for sharing your feedback, Jritz04! We look forward to your next visit.

June 24, 2022

Car was not even assessed after a day and a half waiting and calling. Poor communication and poor customer service even though we had appointment. We will not use your dealership for service or sales in th More

by Cattley4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Toppins
Jul 15, 2022 -

Edmond Hyundai responded

Hello, Cattley. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is (405) 696-4950.

June 23, 2022

Staff is attentive and friendly. Service is detail and prompt. Check out is smooth and easy. More

by kenbaker10
Recommend Dealer
Yes
Employees Worked With
Casey Davis, Steven Duong, James Toppins
Jun 24, 2022 -

Edmond Hyundai responded

We appreciate your kind review, Ken! Thanks for trusting our team with your vehicle needs. Have a great weekend!

June 23, 2022

I spoke with the service manager, Sheridan. She made sure my previously serviced vehicle was seen as soon as possible. Manny walked my vehicle through the replacement of the part. I had my More

by ciblochowiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheridan, Manuel
Jun 24, 2022 -

Edmond Hyundai responded

We appreciate you taking a moment to share your experience,ciblochowiak. Thanks for trusting Edmond Hyundai with your vehicle needs. Let us know if we can be of further assistance!

June 23, 2022

The service dept was extremely prompt. In and out in 45 minutes. Thank you so much. More

by EDNSARA924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Davis, Steven Duong, James Toppins
Jun 24, 2022 -

Edmond Hyundai responded

You're very welcome, Ednsara924. Let us know if we can be of further assistance. Have a great day!

June 23, 2022

Edmond Hyundai, specially Tracie Horn, worked hard to restore my faith in their customer service after a few prior slip ups when serving my Palisade. Tracie delivered on her promises. I worked with a Ser More

by bikerjustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Horn, James Toppins
Jun 24, 2022 -

Edmond Hyundai responded

Hi Justin. Thanks for trusting Edmond Hyundai with your service needs. We appreciate your business and look forward to your next visit. Have a great day and stay cool:)

June 22, 2022

Will not return. Car was not worked on until 1.5 hours after appointment time. Communication was poor. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Davis
Jul 15, 2022 -

Edmond Hyundai responded

Hello. We pride ourselves on providing the best experience to each of our customers. We are terribly sorry you did not have a good experience. If there is anything we can do to make it right, please give us a call at405-696-4950.

June 21, 2022

I have always had the best and most friendly service techs helping me with all of my car needs. Everyone always seems so helpful and knowledgeable. Highly recommend Edmond Hyundai!! More

by MADDYLOU1317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Davis, Steven Duong, James Toppins
Jun 24, 2022 -

Edmond Hyundai responded

Thanks, Maddy! Your recommendation is greatly appreciated. Have a great weekend!

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