Edmond Hyundai - Service Center

Excellent customer service very helpful and friendly, as soon as I I pulled up some one was there to assist me they also kept me pisted soon as I I pulled up some one was there to assist me they also kept me pisted More

The service at this place needs a lot of work. I waited for 2 hours for a recall fix. When my vehicle was done, they told me that they didn’t have the part and they would have to order it! So the I waited for 2 hours for a recall fix. When my vehicle was done, they told me that they didn’t have the part and they would have to order it! So the only that was done, was a car wash. 2 hour wait for a car wash. Complete joke! More

My service representative was very clear in his explanation and extremely helpful. Would recommend for others explanation and extremely helpful. Would recommend for others More

Friendly and professional service department. No pressure to add on services. I trust them completely. No pressure to add on services. I trust them completely. More

Everytime i go for service somethi g goes wrong. Manager flipit. Always plays down mistakes. All my other hyundais did not need airfilters every time. I opt for BG products and 1st gas treatment you Manager flipit. Always plays down mistakes. All my other hyundais did not need airfilters every time. I opt for BG products and 1st gas treatment you could tell it was added now seems like nothing. Service before 8/22 oil changer screwed filter on too tight caused seal to blow had to go back service manager said "everyone makes mistakes" not what i expected. After they cleaned up auto smelled like oil for several days maybe this is why i need new filters so soon. Called and got Manny said my next service to ask for him any day but Wednesday. Told at beginning of covid would have extra added but nothing still never had a car wash yet! My next auto will not be from Edmond Hyundai. I told Manny this and said i was not filling out survey but now have been emailed it 2 more times so now this is how i feel. I told him i had nothing good to say he said he understood. More

Always prompt, courteous, and knowledgeable. When I call to make an appointment don't have any problem getting the time that is convenient for me. When I call to make an appointment don't have any problem getting the time that is convenient for me. More

They did the work well but the diagnosis fee going up and not being rolled, even partially, into the job price was frustrating. They also did a service I requested to wave but it was over the phone and not o not being rolled, even partially, into the job price was frustrating. They also did a service I requested to wave but it was over the phone and not on the automated text or email thing. Things happen good overall. More

No return calls from management no communication between service agents Untrustworthy will never buy another vehicle service agents Untrustworthy will never buy another vehicle More

6hr A/C line turned into a 2 weeks, damaged my car, didn't tell me. didn't tell me. More

I have always been happy with the work done on my car, when I have brought my car to Edmond Huyndai for oil changes. when I have brought my car to Edmond Huyndai for oil changes. More