Edmond Hyundai

Able to get in quickly to get service issues resolved. Provided list of recommendations on future service needs. Provided list of recommendations on future service needs. More

There was no sitting area or ac in the service area. And I was told the car would be ready in 3 hrs and it took 5 hrs. I had to change my entire schedule. And I was told the car would be ready in 3 hrs and it took 5 hrs. I had to change my entire schedule. More

I came in to have my air conditioner serviced. They told me a tail light was out. I’ve had to put in a bulb Before so did t think much of it. I brought my care in at 9:00am. At 2:30 pm they tex They told me a tail light was out. I’ve had to put in a bulb Before so did t think much of it. I brought my care in at 9:00am. At 2:30 pm they text me a long list that needed attention immediately. One was the brakes and then they came back and said I had 3-4000 miles left. They could wait. But my tail lights were going to cost $ 1000.00. I said wait that I just wanted air conditioning fixed. I finally left at 3:30. More

My service advisor manny was top notch. He did everything i asked and the technician was quick and clean. He did everything i asked and the technician was quick and clean. More

It took over a week to do brakes and tires. Part of it was on me. The pricing was so much higher than going to Tires Plus or another company. I wanted to go to the dealership as that is where w Part of it was on me. The pricing was so much higher than going to Tires Plus or another company. I wanted to go to the dealership as that is where we bought vehicle. If they want to stay competitive, they need to shop around and do a SWOT analysis of their competition. The car does run better but after the fact, I realized we paid about 25% more than if I would have taken it somewhere else. More

Did a good job letting me know what was wrong. Did a good job fixing problem. Have always been impressed w service department. Did a good job fixing problem. Have always been impressed w service department. More

Took care of me and made sure that I knew what I was getting. Ashton was really nice and helped me go through the process getting. Ashton was really nice and helped me go through the process More

Car was not even assessed after a day and a half waiting and calling. Poor communication and poor customer service even though we had appointment. We will not use your dealership for service or sales in th and calling. Poor communication and poor customer service even though we had appointment. We will not use your dealership for service or sales in the future. More

Staff is attentive and friendly. Service is detail and prompt. Check out is smooth and easy. Service is detail and prompt. Check out is smooth and easy. More

I spoke with the service manager, Sheridan. She made sure my previously serviced vehicle was seen as soon as possible. Manny walked my vehicle through the replacement of the part. I had my She made sure my previously serviced vehicle was seen as soon as possible. Manny walked my vehicle through the replacement of the part. I had my vehicle back in working condition that evening. I am so grateful! More