Edmond Hyundai

Edmond Hyundai has sold my family three cars now. This is a very easy dealership to do business with. They answer all your questions and focus on the customer. We tell everyone we know about Edmond Hyundai. a very easy dealership to do business with. They answer all your questions and focus on the customer. We tell everyone we know about Edmond Hyundai. We will keep coming back to this dealer. Thx More

I had a Wonderful Experience at Edmond Hyundai. I found my car online at Autotrader.com, called to confirm that the vehicle was still there and purchased the vehicle that same day. I love my new BMW!! I w my car online at Autotrader.com, called to confirm that the vehicle was still there and purchased the vehicle that same day. I love my new BMW!! I will definitely recommend this Dealership. They understand that today’s customers want instant gratification and no gimmicks. More

This has been the BEST car buy of my life!!! Eveyone at Edmond Hyundai was helpful nice and made sure that all of our needs were met. They bought us dinner as our deal was late at night and our kids were Edmond Hyundai was helpful nice and made sure that all of our needs were met. They bought us dinner as our deal was late at night and our kids were getting hungary, they got us a great deal on our new 2010 Hyundai Sonata, and a better APR then our own bank who we have been with for over 10 years. If you want a GREAT deal at a Great Dealer don't go anywhere else but Edmond Hyundai. More

I just purchased a 2005 Toyota 4Runner from this dealership today. And although I am pleased with the price agreed upon for the vehicle, I am very dissatisfied with the level of customer service. dealership today. And although I am pleased with the price agreed upon for the vehicle, I am very dissatisfied with the level of customer service. But, before I tell you about this experience, I want to share my experience from my last two vehicle purchases. I purchased my last two vehicles from two other local dealers. Of course all of the sales staff was nice, but they remained that way from the beginning of the experience all the way until I was walked out the door to my new car by the salesperson. Somebody from the dealership transferred all of my personal belongings from my trade-in to the new vehicle, while paperwork was being processed. And both times, I left the sales lot with a full tank of gas in the vehicle. My experience at Edmond Hyundai was quite different. My salesperson was a gentleman by the name of Eric Butler. Mr. Butler was a pleasant man, but he is trying to sell me a car. At times throughout the process, Mr. Butler was extremely confused about the basic mathematics of the transaction. At one point, I had to explain to Mr. Butler how negative equity is added into the asking price of the vehicle. This is something he should have known. Of course, I was offered something to drink, or a snack, but BIG DEAL! So they give you a couple bottles of water that cost them $.13 a bottle. I am looking to spend thousands of dollars on a car. Once we got down to negotiating a deal, another guy by the name of Bryce Rhoads enters the picture. I believe he is a sales manager. Since I was doing the majority of this deal on company time, I had to do some of the negotiating over the phone. At one point, I was told by Mr. Rhoads that he would call me back in 20 minutes to let me know if they had accepted my offer. Mr. Rhoads never called me back, but Mr. Butler did, an hour later......when he finally got to work and there was a message to call me back. Eventually, an agreement was made, but not before I was pressured to let them try and finance me, irregardless of the fact that I had already secured financing. I signed all the paperwork in the afternoon and was told that when I came back in this evening to get the vehicle to call them first and let them know I was on my way. I was told that they would have the vehicle waiting up front and that I would be in and out in just a matter of minutes. Of course, when I get to the dealership, I was asked to wait in an office for my salesperson, who was busy with another customer. At this time, Mr. Butler's helpful attitude was gone. Now don't get me wrong, he wasn't unpleasant, but now that the deal was made, there was no need to continue the "I am here to help you" charade. He still seemed distracted or confused about closing the deal. Instead of making a copy of my insurance verification, he photocopied the business card of my insurance agent. I had to point this error out to him. When he asked for the keys to my trade-in, I told him that I needed to transfer some belongings to the new vehicle. He tossed me the keys to my vehicle and told me to pull it around the front and start transferring my stuff. When I asked him where the vehicle was parked, he decided it would be easier if he just went and got the vehicle himself. At this point, I have been at the dealership for almost an hour. Before I could leave with the new vehicle, I still needed to give some documents to the finance dude. When the guy finally comes over to me, the first thing I noticed was the size of the face on his wristwatch. This thing looked like a a tub of butter with wristbands. Dumb!! The guy was young and strutted around with a very arrogant attitude. Also, he never even introduced himself. He just asked for the paperwork (which was the document that got them paid), thumbed through his file for a second and said I was free to go. Not even a "thank you for your business". When I left, nobody walked me to the vehicle and nobody even thanked me for deciding to do a business transaction with their dealership. Oh, and the vehicle that I purchased only had 1/4 of a tank of gas. My trade-in had a full tank! Clearly, this dealership is only interested in one thing......your money! Once a deal is reached, you are no longer important. Even though I know I got hosed on my last two car deals, at least the guys made me feel important throughout the entire process. Now, I am probably not going to lose any sleep over the way I was treated at the end of this car buying experience, unless the xxxx thing starts breaking down in a couple of weeks. I feel that if the car is not a lemon, I got a pretty reasonable deal. But, based on the way this deal was finalized, I will probably never buy another vehicle from Edmond Hyundai and I certainly won't recommend them to anybody else. More

I just wanted to tell the EDMOND HYUNDAI STAFF that they are awesome, We have never had service like they provided. I have already been telling my friends and family how good we felt about buying the Azera. are awesome, We have never had service like they provided. I have already been telling my friends and family how good we felt about buying the Azera. It is luxury all the way and we has no idea that Hyundai had such a car. My HAT is off to you. Thank you for your service and keep up the good work. More

This was one of the best experiences I have had buying a vehicle. I would bring my friends and family here. They opened the door for me everytime I came in and out, and they offered me water at least seven vehicle. I would bring my friends and family here. They opened the door for me everytime I came in and out, and they offered me water at least seven times. Everyone there was so friendly. They really focus on good customer service. They really took the buying experience to the next level. More

When I boutght my new 2007 Accent from Edmond Hyundai I was naieve. I had a 2002 chevy pick up that was worth 6,000 for a trade in. I owed 3,000 on it. The reason I bought this car was because me and my wi was naieve. I had a 2002 chevy pick up that was worth 6,000 for a trade in. I owed 3,000 on it. The reason I bought this car was because me and my wife had just had a baby. About three months after I bought the car it started breaking down. The car broke down 3 times in a year with the same problem each time. On the last time the car broke down I wanted to talk to the store manager Mr. Patel. I brought a tape recorder with me because when I had bought the car they told me the car was $12,000 when I asked if there was anything I could do to get the price down they said they would give me a $500 discount for active duty military. Then they told me that THEY would pay off the rest of my loan on the pickup I was trading in. Well they didn't. They added the $3000 to my balance on the vehicle. So at this point I didn't trust them. When I spoke to Mr. Patel I requested that they give me a new car with no additional charges due to the vehicle they sold me being unreliable. Mr. Patel said they could sell me another vehicle and my payments wouldn't change. I then told him again what I expected and also said that if I didn't get what I wanted then I would get a lawyer and file a lemon law lawsuit and that I didn't want to take it that route. Mr. Patel then stated that there was NO lemon law in Oklahoma. I then told him that there was lemon law in Oklahoma and that I had recorded him lying once again. Mr. Patel then told me to leave the premeses. I asked him why I had to leave. That I was not making a scene or using abusive language and that I just wanted what was fair. Mr. Patel then told me to leave again without explanation. I then asked him how I would get my car that was being repaired at thier service area. Mr patel said they would bring it out front. After waiting for about 10 min. for my car I walked to the service area to get my service records from each time my vehicle broke down. As I was in the service area Phil Wartley approached me and told me to leave. I then stated that I would leave when I got my records. He sated that they would mail them to me. I then said that I did not trust them and would get my records and go. Phil then walked to me and bumped my shoulder telling me to leave. When I told Phil that if he touched me again I would file charges on him he began to cuss me out and threaten me. I then left but tryed to call to get the General manager's phone number. They stated that they could not give it to me and hang up. Phil then called me on my phone and started to threaten me verbally saying that he was going to call my commander and that I would be hearing from thier lawyer. The lawyer for Edmond Hyundai then sent me a letter stating that if I do not stop calling and "harassing" Edomd Hyundai then they would sue me and call the cops on me. Then when I went to a website to file a lawsuit for lemon law, they assigned me the lawyer that represented Edmond Hyundai. After all of the crap that Edmond Hyundai put me through I just went to Eskridge Honda and bought a used car which they gave me an EXCELLANT deal. They even gave me more than what I owed on the Hyundai. Edmond Hyundai is VERY UNETHICAL, ILLEGAL, IMMORAL, RUDE, UNPROFESSIONAL, SHADY, MISLEADING, COWARDOUS.... every bad word you can think of. DON'T GO TO EDMOND HYUNDAI!!!! They are the devil. More

We Fast Title And Finance Inc 4334 W. Waters Ave Tampa, Fl. 33614, Purchased a 2004 Hyundai Sanata on 08/25/09 from Edmond Hyundai 14137 N. Broadway Extension Edmond, Ok 73013 (405) 478-8777 This was an Fl. 33614, Purchased a 2004 Hyundai Sanata on 08/25/09 from Edmond Hyundai 14137 N. Broadway Extension Edmond, Ok 73013 (405) 478-8777 This was an Internet sale and the sales rep. was Michael McPherson. We were very clear to Mr. McPherson that the SUV not have any paint work.Mr. McPherson assured us that their was none. We then bulled an Auto check that indicated that the SUV had been in an accident at one point and that it also had a theft history. We then called Mr. McPherson and informed him of our findings. Mr. McPherson was shocked he guaranteed us that the SUV had no paint work and he had been with the company for 5 years and was confident of his experience. I did tell Mr. McPherson that if I received the SUV and it was not right that I would complain. I receded the SUV a week later and it had paint work on the drivers side rear door and on the quoter panel. No way this could have been an over sight the clear was pealing. I contacted the Sales Manager Nathan Glaban and explained the situation he did tell me that the SUV was only $4000.00 with high miles and we understand that but it would have been a deal had it not had paint work , Mr. Laban told me that he would get back to me after speaking to Mr. McPherson. It has been a week now and still no call. We understand that the SUV is a used vehicle this is my business I ship cars over seas and the only stipulation that my customers have is that the vehicle have NO PAINT. I am stuck with this SUV because of a LIE. someone wanting to make a sale at any cost. I am a very unhappy customer More

I bought my 09 Sonata that I saw on www.edmondhyundai.com. This dealership is very straight forward. They answered all my questions, and did not play any games. They offered me drinks a www.edmondhyundai.com. This dealership is very straight forward. They answered all my questions, and did not play any games. They offered me drinks a half a dozen times. Finance was very easy to work with. This dealership is definately one that focuses on good customer service. More

OK, were do i start? My husband and I went on on April 18, 09 to purchase of first new car. when we got there we was greeted by a salesman. He asked us what we were looking for and we told him that we nee 18, 09 to purchase of first new car. when we got there we was greeted by a salesman. He asked us what we were looking for and we told him that we needed to be able to keep our payments within a certain price range. We found the 2009 Elantra and I fell in love with this car. We then went inside and sat down to discuss our options. He left to talk to the manager and came back with a couple of options. We decided on the 60 month option and he had us sign the worksheet that he wrote on and sent us to finance. We sat with the finance department and of course they offer you all the extra warrenties. We asked him if we took the extended warrenty would the the payment change or the length of the loan change. He told us the payment would go up alittle but not the length of the loan. My husband asked him three or four times throughout the conversation, are you sure and he said yes. So we agreed, signed the paperwork, and left with my new car. Then last week we get our payment books and the loan is for an extra 7 months. So I called to talk to the finance guy and he was at lunch so i left my name and number, couple days later, no call, so i called a couple more times and still no returned phone call. Then my husband and i went down there thinking maybe we could talk to him. Well of course it was his "off" day. So we asked to speak to a manager. Well we were told that he had already left for the day. We asked if he had a General Manager and he actually told us that he lives in Florida and we cant talk to him. We spoke to another person in the finance department and explained to him what happened. He told us that he wasn't there so he cant not speak on the other guys behalf. He told us that the loan had already gone to the bank so there wasn't anything he could do about it. He asked us what exactly was it that we wanted. My husband said we just want you to "make it right" He told us that he would have to talk to the mananger the next day and asked me to call him back around noon. I called him back the next day and asked him if he had talked to anybody. He put me on hold for a few minutes and then got back on and then asked me "what exactly do you want us to do?" I said just make it right. I know you cant go back on the loan but at least make it right. He asked me again and I told him it shouldn't be about what we want them to do it should be about what they want to do to make it right. He then put me on hold for a few nore minutes and when he came back he changed his attitude and said you know you signed the paperwork, the loan is at the bank there really isn't anything that can be done. By then I was amazed at the run around we were getting and said you know what forget about it. It's apparent that nobody cares that we were done wrong and nothing is going to be done about it. I told them that we will not ever buy another car from them, we will not bring my car in there for service and will NOT recommend them to anyone!!! He started acting like he cared and said no we dont want to lose your business let me see what I can find out and I will call you back. Can you believe, I have yet to receive that phone call. More