Edmond Hyundai
Edmond, OK
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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You know what I bought a 2007 Sonata in 2006. The sales person was great. The finanace person I worked with was an arrogant fool. I agreed to a monthly price and part of that price was to include heated se person was great. The finanace person I worked with was an arrogant fool. I agreed to a monthly price and part of that price was to include heated seats and installation of said seats. Instead what I got in the monthly price was a $2500.00 extended warrenty that I was not even made aware of. Stupid me I was the one who signed on the dotted line. I never got my heated seats, and was told "oops sorry" not part of the contract. Fast forward to 2011 got a great experience with Bob Howard Dodge, and an amazing trade-in price on overpriced Sonata. Advised by Bob Howard finance department that the $2500.00 warranty that was conveniently added to my Sonata loan could be cancelled for partial refund. Bob Howard Sales person called David Patel to confirm, and Mr. Patel said yes, no problem. On 08/25/11 go to Edmond Hyundai wait over 50 minutes to cancel warranty and meet with Bruce S. who treated me worse than I have ever been treated. I have a disability and went to sit in a chair that was broken and almost fell over, even said "whoa" before I fell back, and he was too aggrevated to even notice I was struggling. Then he filled out the cancellation form, and then abruptly handed it to me. When I asked him about the refund, he said I would get it from the financial institution that my loan was with. I advised him that the loan was paid, so I said how will I have a guarantee that I will get the refund and he raised his voice and said "call the bank". This then started a shouting match, once he closed the door to be as he said "very blunt with me". Long story short, when Bruce asked me leave, he saw me struggle with my balance and my crutches to get up from the broken chair. I asked him to open the door, and he shouted back "Oh NOW you want MY help". I was devistated that someone would watch me, someone with a physical disability struggle, and when being forced to ask for his help, turn around and angrily rub it in my face. I was ashamed and embarrassed. As I was leaving sales manager Hassan took the time let me vent about what had happend, and assured me he would address the situation. Bottom line...Sales team Great...Car was great...Finance representatives are deceptive, lying arrogant and discriminating fools. Buy there, but DO NOT FINANCE THERE!! More
I went to eh on 7/30/11, shopped all over the Internet, they didn't mess around, we left within 1hr of driving up, with our new elantra, thank you dale Anthony, and edmond Hyundai... they didn't mess around, we left within 1hr of driving up, with our new elantra, thank you dale Anthony, and edmond Hyundai... More
I found their dealership on line. We were looking for an older Elantra. We found a 2008 Elantra on their website. We called to make sure the car was still there. We talked to an older man named Al. He did n older Elantra. We found a 2008 Elantra on their website. We called to make sure the car was still there. We talked to an older man named Al. He did not play any games and was very straight forward. After we purchased the car he made sure we new how to work the car. Great car! More
They atleast fixed their mess. General Manager David Patel was calling me back and resolving all the issues that their employee made in just 5minutes. I hope all the employees learn from him and increas Patel was calling me back and resolving all the issues that their employee made in just 5minutes. I hope all the employees learn from him and increase the Edmond Hyundai's reputation up again. More
selected and paid for car thur 7-21-11 had issues with steering column. was told car would be ready fri 7-22-11 noon then four o'clock fri then sat 7-23-11 and now mon 7-25-11 cant get car or sal steering column. was told car would be ready fri 7-22-11 noon then four o'clock fri then sat 7-23-11 and now mon 7-25-11 cant get car or salesman to even talk to me. will never buy or recomend them. terrible sales and service. More
Charlie worked real hard to get the car we wanted and he also did his best to make sure we were happy with the deal. He was very polite and helpful and I would refer other people to this dealer. also did his best to make sure we were happy with the deal. He was very polite and helpful and I would refer other people to this dealer. More
The salesman kept giving me the run around and trying to sell me something I did not want. He sent me the rudest email you can image in a professional setting, claiming I wanted all the bells and whistles b sell me something I did not want. He sent me the rudest email you can image in a professional setting, claiming I wanted all the bells and whistles but didn't want to pay for them and that my problem was my credit - in all caps with exclamation points. I complained to his managers and none of them responded. A very unprofessional encounter. I found exactly what I wanted at the price I wanted with no trouble getting financed through Bob Moore Mazda. Thank you. More
I went to two other dealerships and was unable to get financed. I went to Edmond Hyundai and they treated me with complete respect. I mainly worked with the management team. Phil and Bruce who did an inc financed. I went to Edmond Hyundai and they treated me with complete respect. I mainly worked with the management team. Phil and Bruce who did an incredible job. I got a 2011 Sonata with all the bells and whistles that was still in my budget. I tell you one thing they have an incredible finance department because my credit is pretty bad. Thank you Edmond Hyundai. More
This dealer was very helpful to make sure that we were satisfied throughout our experience. Early on there was a miscommunication which resulted in us receiving a car that was different from the one we h satisfied throughout our experience. Early on there was a miscommunication which resulted in us receiving a car that was different from the one we had discussed on the phone. The dealer was willing to work out the problem and we eventually got home with the correct car. This dealer always has the best deals and polite and understanding sales people. This recent car will be the third hyundai we have purchased from this dealer. More
I purchased a 2011 Hyundai Sonata Turbo Feb 11, I took to Edmond Hyundia for the 3K mile oil change. The technicial left the oil cap was off, which I found after a 150 mile trip the following day by the Larg Edmond Hyundia for the 3K mile oil change. The technicial left the oil cap was off, which I found after a 150 mile trip the following day by the Large amount of smoke coming from under the hood while driving. While on vacation I replaced 3 1/2 quarts to show close to full on the dipstick. Took the vehichle back to Edmond Hyundai to get the engine cleaned, another oil change, and hood liner (which was still dripping with oil 5 days later) replaced. After a 5 day business trip which I drove the car, I had smoke rolling from underneath the hood again; this time it was a oil drenched strip of sealant which the adhesive had let go and was hanging and laying on the exhaust manifold. While tieing up this strip I found a 8 to 9 inch screw driver tool used to replace the roof liner laying by the battery under the hood. So, not only with the possiblity of ruining the engine with driving without or low oil, today I had a good possibility of the car catching in fire with a oil drenched piece of foam hanging and laying on the engine manifold. To make it all worse was the High possibility of the screw driver tool either falling and lodging into the engine belt system or even worse falling through the engine and either punchering the gas tank (nice explosion) or bouncing behind the car and causing a fetality of others. I explained today to the service manager that it's a shame when you purchase extended warranty which should be for self assuance, but now expect it will be needed to protect myself and the vehicle from the certified dealership for Edmond Hyundai's mistakes. I purchased the additional plan for maintainance to be performed at the dealership to protect myself against this type of stuff happening from a jiffy lube, quick lube, etc.... I'm definiatly rethinking my decision to both purchase the car and entrust the dealership certified technicians to perform basic maintanaince. More