Edmond Hyundai
Edmond, OK
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I walked into this dealership lured by the false advertisement on TV. They were recently hit with hail damage and had and advertisement running on TV saying that you could get an Elantra for as low advertisement on TV. They were recently hit with hail damage and had and advertisement running on TV saying that you could get an Elantra for as low as $149 a month, "own it". Selling price on the Elantras was $12K. Anyways, I went there to check out what it was all about. I was expecting to be attacked by a bunch of car salesmen upon arrival, it actually took good 5-10 minutes before anyone even acknowledged we were there, so my wife and I decided to loom around the lot to see how bad the damage was on the cars. When a sales representative finally showed up he asked the same questions you are asked in every dealership: how can we help you?, what do you have in mind? what do you drive right now? when do you plan on purchasing your next car?, etc... I told him about the TV commercial and that we wanted to see how bad the damage was on the cars; we also told him a friend had just recently bought a brand new 2013 Elantra for a great price with no hail damage and the rate he got was somewhat good; his payments were around $280-290 a month and I wanted to know if the hail damage on the cars was going to make the price even better than that. We walked around, found a car with the least hail damage on it (which was still PRETTY BAD) and we said we wanted to know about a good deal on that car. He asked the question: "if I get you a great price, would you buy it today?" to what I replied "only if it is a no-brainer, a really great deal that beats what I've told you about". The guy asked for my information and said he needed to enter me in the data base and run a "soft" credit inquire; I was reluctant to give him my info and told him I would not. he insisted so much that it would NOT HURT MY CREDIT, that I finally gave in and gave him my info. HUGE MISTAKE. From here on everything went from bad to WORSE. The seller came back with 2 plans (A and B) with either 1k or 2k down-payment and monthly payments between $340 and $360. He also said, I don't know for how long the payments are going to be, I don't know your score, I don't know many things because this was just a SOFT credit inquire... I said thanks, but no thanks, I don't like the cars, the hail damage is too bad, you can't beat the deal my friend got, you don't even get close to what he got (and I understand everybody gets different deals based on many things). I stood up and offered to shake his hand before leaving. The guy just wouldn't shake my hand and let me there standing like an idiot for good 5 second while he was calling his sales manager. My wife and I are walking out and they get on our way (literally). And start asking me what they need to do to get me to buy a car. I insisted there was nothing they could do, I just didn't like the cars nor how pushy they were (and I have seen pushy seller but these guys.... OMG. I would strongly recommend people to STAY AWAY from these guys. BTW, they add a package to all their cars which makes them more expensive (whether you want it or not... they all have it). They put PULSE system, tinted windows and a pint treatment (Which I wonder how effective it is going to be with all the heavy dents from the hail). I came home and tried to forget about the bad experience with these guys and just told my wife not to worry about the inquire because they said it was a soft one. Well, .... IT WAS A HARD INQUIRE... I just got an alert from my credit monitoring company saying I have a new hard credit inquire and immediately called the sales manager who had called me yesterday after leaving the dealership and left a voice-mail asking me to call him back. I called the guy... rudest person on earth, won't give his name, said he calls every person that has been on the dealership so he has no clue of who I am even after telling him the whole story. I wanted to know why the had run a hard credit inquire when they said they would not. HE HAD THE GUTS TO TELL ME THEY DID NOT.... This is the only company I have given my info too in 2 years as I have been trying to improve my score. This is outrageous... they LIED STRAIGHT TO MY FACE (and then over the phone). DO NOT GO TO THIS PLACE... BEWARE. I will know have that hard credit inquire for two years and when I'll really end up buying the car I want (within the next two months) that number will only go up.... I am NOT A HAPPY CAMPER right now. Go to any other Hyundai dealership in Oklahoma City Metro area BUT Edmond Hyundai. More
I came to Edmond Hyundai to find a car for my nephew. I met a very nice young man named Sami. He was very friendly and easy to work with. We found a car that was perfect and agreed to a price within minute met a very nice young man named Sami. He was very friendly and easy to work with. We found a car that was perfect and agreed to a price within minutes after the test drive. Lane in the finance department was friendly and a pleasure to do business with. I have never had a better experience buying a car. Edmond Hyundai will be my dealer for life. More
Ray was very curteous and polite. Very knowledgeable and helpfull with my purchase. He answered any question i had about the vehicle and was very helpful working with me on the price of the vehicle. helpfull with my purchase. He answered any question i had about the vehicle and was very helpful working with me on the price of the vehicle. More
We went in to Edmond Hyundai with a very low budget as far as what we could afford. Dave and his team did a great job and were even able to get me into a new car within my price range! Super friendly serv far as what we could afford. Dave and his team did a great job and were even able to get me into a new car within my price range! Super friendly service for sure! I would absolutely recommend this dealership to anybody looking to get a new or used car!!! More
When I walked in I was immediately greeted by the the staff (LeDan). They were extremely friendly. Especially Sammy. Everyone up there is amazing and the cars are nice. I left with a very good car!! Im v staff (LeDan). They were extremely friendly. Especially Sammy. Everyone up there is amazing and the cars are nice. I left with a very good car!! Im very pleased! More
The salesmen were excellent, very helpful. They really knew their product. The finance department should be more consistent in what they represent to the customer. knew their product. The finance department should be more consistent in what they represent to the customer. More
Extremely helpful, courteous, made the process very easy. Will definitely come back for my next purchase. Thank you very much for your help today! Appreciated. Will definitely come back for my next purchase. Thank you very much for your help today! Appreciated. More
Edmond Hyundai has great deals. You can't beat the Hyundai warranty!! The customer service is excellent. All of the sales reps and managers were extremely friendly and knowledgeable. They helped me Hyundai warranty!! The customer service is excellent. All of the sales reps and managers were extremely friendly and knowledgeable. They helped me find the best car for my price range. More
The experience was pleasant. Mr. Grino was very professional and honest. He was not pushy and did not steer me toward a car I would not afford. He understood my needs and actually found a car for professional and honest. He was not pushy and did not steer me toward a car I would not afford. He understood my needs and actually found a car for me that was better than what I had came to buy. I was in and out in less than 2 hours. I will use this dealership again. More
Jamelle and Charles Boyles did an excellent job in helping me to meet my needs and satisfy my wishes while staying within my budget. They listened to my likes and dislikes and we're very attentive. Th helping me to meet my needs and satisfy my wishes while staying within my budget. They listened to my likes and dislikes and we're very attentive. They are truly a dynamic duo! This is my second purchase from them and I will be back! More