Edmond Hyundai

sales consultant Great job just wish the price could have come down a little more. He was very friendly though and I was glad I was referred here. Great job just wish the price could have come down a little more. He was very friendly though and I was glad I was referred here. More

Awesome!! Bought my first car from them,and couldn't have picked a better place. They were very very helpful and took good care of me and explained everything I Bought my first car from them,and couldn't have picked a better place. They were very very helpful and took good care of me and explained everything I didn't understand. :) More

EDMOND HYUNDAI-RUDE, TACKY, UNPROFESSIONAL, INSENSITIVE On 4/3/2014, my wife and I went to EDMOND HYUNDAI to see about trading in our 2013 Elantra for a 2014 Elantra. We had received a letter from another On 4/3/2014, my wife and I went to EDMOND HYUNDAI to see about trading in our 2013 Elantra for a 2014 Elantra. We had received a letter from another Hyundai dealership offering us a really good deal if we traded in our 2013 Elantra for a 2014 Elantra (or something comparable). So we took this letter to EDMOND HYUNDAI because we live in Edmond and figured we'd try to give them the business. First, they insulted is by saying we paid too much for our 2013 Elantra when we bought it at another dealership, despite the fact that they had a brand new 2013 Elantra (same as mine) on their lot for the SAME price that we had originally paid. We even showed them the AD! To ad further insult to injury, they only offered a low dollar value on the trade in, once again telling us that we paid too much for our 2013 Elantra (our trade-in) and also that our car had depreciated THAT much in just a year. I was stunned and asked them why then, should I buy another Hyundai if they depreciate THAT much in just a year. Then they told us that Hyundai autos hold their value the best out of all cars, but they COULD NOT explain to us why ours had depreciated THAT much. So, I offered to buy the new 2013 Elantra on their lot (that we showed them), that was the same sale price as my 2013 Elantra originally, for the amount that they said my 2013 Elantra was currently worth...you know, I figured since they (Hyundai cars) depreciate that much in value in just a year, why not? Or even a number close to what they valued my trade-in (a 2013 Hyundai) at currently. They refused, and once again told us that we paid too much at the other dealership for ours, despite the fact that we paid the SAME price for the SAME car that was currently on their lot. Essentially, what they were telling me was that Hyundai cars hold their value really well, just not my Hyundai apparently. None of this made sense and we really felt like they were trying to take advantage of us and give us the run-around. I felt tremendously insulted, too, that they continued to say to us that our current 2013 Elantra was not worth very much and then that we paid too much originally. They wouldn't cut us any kind of deal on the SAME 2013 Elantra on their lot currently (once again, which we showed them), which was being offered at the SAME price that they told us we paid too much for. Furthermore, they wouldn't come down on any other cars either, asking us to finance WAY more than what we paid for our 2013 Elantra. Next, they went OUT OF THEIR WAY to insult, bash and attempt to diminish the reputation of the other Hyundai dealership where we bought my 2013 Elantra initially. It was incredibly unprofessional and very, very tacky. Regardless, we left EDMOND HYUNDAI and went to the OTHER Hyundai dealership (that EDMOND HYUNDAI kept referring to negatively) and they were courteous, professional and honest. They sold me a brand new upgraded 2014 Elantra for the same price that I purchased my 2013 Hyundai Elantra and gave me a really great value on my trade-in (the 2013 Elantra). They EVEN threw in free window tinting and 5 free oil changes. We were so happy and satisfied, that the very next day we went back to the other dealership and bought another car (my wife got a brand new upgraded 2013 Santa Fe). They (the other Hyundai dealership) were the very definition of terrific customer service, the exact opposite of the customer service we received from EDMOND HYUNDAI. They (the other Hyundai dealership) really cared and listened to the specifics that we were looking for and then they went out of their way to make sure we got the best deal possible. Now here's where it gets creepy. The next week, my wife wrote up a review of the terrible, awful service that we received at Edmond Hyundai. Yesterday, April 9th, she got (2) phone calls from the Sales Manager, who asked her to take down her review. He told her that he had dealt with the "sales problem" internally, that it was supposedly fixed, and that now she should take the review down. Absolutely RIDICULOUS. That is the very definition of what not to do! We didn't create this problem, YOUR (EDMOND HYUNDAI'S) SALES TEAM DID. EDMOND HYUNDAI WAS RUDE, TACKY, UNPROFESSIONAL, INSENSITIVE AND COMPLETELY OUT OF TOUCH WITH CUSTOMERS. Both my wife and I are former military (Air Force/Marine Corps) and my wife is a disabled American veteran (Gulf War). We have three children. My point being that we spent a large part of our life in service, and we are not out to make life difficult for anyone. In summation, THIS EXPERIENCE AT EDMOND HYUNDAI WAS ATROCIOUS! At the very least though, I hope the Sales Manager learns from this experience that asking a customer to take down a review, is not the way to conduct legitimate business. Especially calling my wife, I'm still a little puzzled as to why I wasn't called, considering the fact that it was my car. Anyway, we will not be returning to Edmond Hyundai and we are telling all of our friends, military and otherwise, to steer clear (no pun intended) of Edmond Hyundai. My next step is going directly to Hyundai and making them aware of this experience. More

Great Experience Mr. McPherson helped me with a test drive and gave me all the information I needed to make an informed decision. He worked hard to get me a great dea Mr. McPherson helped me with a test drive and gave me all the information I needed to make an informed decision. He worked hard to get me a great deal and at the same time did not put pressure on me. I would definitely shop at Edmond Hyundai again. More

Awesome experience! Ladan was very knowledgeable and friendly. She made the car buying experience very easy and stress-free for me! The experience carried on into the f Ladan was very knowledgeable and friendly. She made the car buying experience very easy and stress-free for me! The experience carried on into the finance department where Nick explained everything thoroughly. Both Ladan and Nick were very patient with my abundance of questions and I highly recommend this dealership for your Hyundai purchase! From start to finish, it was a breezy experience. :) More

Salesman Jamelle at Edmond Hyundai was excellent!!! He helped me purchase my first brand new car. He was very helpful and had great customer service skills! Jamelle at Edmond Hyundai was excellent!!! He helped me purchase my first brand new car. He was very helpful and had great customer service skills! More

AmaZing I work at 7-Eleven near the dealership and I get to see many salesman everyday. I picked Richard because he always makes me laugh. He is super profess I work at 7-Eleven near the dealership and I get to see many salesman everyday. I picked Richard because he always makes me laugh. He is super professional,hospitable, and made my car buying experience perfect. They worked out everything perfectly for me. I will not buy a car from anyone else. All of my co-worker bought from Richard as well & I can see why! Hugh was very informative and helped me to easily understand everything and answered every question that I had. Best car buying experience ever! More

We drove from Tulsa and ran into a little confusion regarding a certain vehicle. Sam and Sammy went out of there way to make sure that we were taken care of. They found us a great truck at a great pric regarding a certain vehicle. Sam and Sammy went out of there way to make sure that we were taken care of. They found us a great truck at a great price. They stayed way after hours to ensure that everything went smooth. Sam kept in great communication with us prior to and even after the sale. So nice and caring. We would definitely make the drive again. I would also like to thank the best finance manager in the business, Lincoln. This guy went above and beyond any finance manager I have ever deadly with. Thank you guys!!!! More

salesforce The whole experience was truly delightful,I took the car too show my family before we even purchased,everyone was so helpful,I am so,so excited,Thank The whole experience was truly delightful,I took the car too show my family before we even purchased,everyone was so helpful,I am so,so excited,Thank you Edmond Hyundai More

Traded in our Dodge Dart for a new Sonata . We love our new ,they had to locate it for us with the specification we want, still they let us drive a new car and cover all the gas expenses and made sure we w new ,they had to locate it for us with the specification we want, still they let us drive a new car and cover all the gas expenses and made sure we were treated like royalty. I guess the Royal Treatment oil change program they offer is a true statement . Excellent service and the most pleasurable experience . Thank you Edmond Hyundai staff for making this possible, especial our salesman Sam and the Sales Manager Phil for their professionalism . We will refer all of our family and friends . More