Edmond Hyundai

Edmond Hyundai I had a fantastic experience at edmond Hyundai! Scotty and Lincoln were able to work a great deal for me and my husband! Excellent customer service! I had a fantastic experience at edmond Hyundai! Scotty and Lincoln were able to work a great deal for me and my husband! Excellent customer service! More

Great experience at Edmond Hyundai Unfortunately, I had a car break down and I needed to get a fair price on a quality, used vehicle right away. My mother had dealt with Edmond Hyundai Unfortunately, I had a car break down and I needed to get a fair price on a quality, used vehicle right away. My mother had dealt with Edmond Hyundai before, heard they were offering some specials and suggested that I give them a call. She had a scheduled oil change appointment and was going there the next day. I called that morning and spoke with Jessica first, told her who I was and about my situation and what I was looking for. She explained that this was a good time to buy and that if I came down to the store, they would do their best to help me out. When I came in, I was greeted by Richard Miller my salesman who was very friendly, courteous and helpful. I identified myself and he already knew who I was and he was expecting me. Right away he was straightforward guided me towards a car that would work in my budget which was new. I gave him a little more detail of what I was looking for, we browsed the lot and found the perfect used car. We took it for a test drive, came to initial agreement on the price and went from there to finance, where Michael was friendly, courteous and helpful as well. He explained my options and that he would try to get my payments at or below what I could afford. The terms were basically agreeable with a few minor adjustments and we had a deal. I was very pleased with the overall process and experience at Edmond Hyundai, from the beginning to end it didn't take long and I was met with friendly, courteous, respectful staff and sales people. I would recommend shopping there for your next vehicle to anyone. They'll take care of you. More

New car purchase Good overall experience. Everyone there was more than helpful and cheerful to be assisting me in this purchase. Scottie and Hugh were especially helpf Good overall experience. Everyone there was more than helpful and cheerful to be assisting me in this purchase. Scottie and Hugh were especially helpful. Highly Recommended ! More

good experience! my name is chad overstreet, i just bought my second car from this dealership. the salesman was great, and the deal didnt take long to get done at all! my name is chad overstreet, i just bought my second car from this dealership. the salesman was great, and the deal didnt take long to get done at all! More

Great experience Quick, easy, and stress-free sums up my experience at Edmond Hyundai. Paul Kaveh was our salesman and he did a fantastic job. Knew the SantaFe inside Quick, easy, and stress-free sums up my experience at Edmond Hyundai. Paul Kaveh was our salesman and he did a fantastic job. Knew the SantaFe inside and out. He was very honest and straight forward. I highly recommend him and the dealership. More

Great buying experience! We purchased a new Hyundai Santa Fe from Edmond Hyundai. Mo was very knowledgable and made the purchase process very easy. He showed us all the featur We purchased a new Hyundai Santa Fe from Edmond Hyundai. Mo was very knowledgable and made the purchase process very easy. He showed us all the features of the vehicle and made sure we knew how to use them. I will definitely be recommending Edmond Hyundai to my friends and family. More

Impressive knowledge I was desperately considering trading in my 2009 Jeep Wrangler for a like vehicle with fewer miles. I went to several dealerships; however, I felt I I was desperately considering trading in my 2009 Jeep Wrangler for a like vehicle with fewer miles. I went to several dealerships; however, I felt I was given the run around for several days. I was very frustrated and feeling helpless when I was referred to Carla by a mutual friend. I was so impressed with her knowledge of all the vehicles on the lot and her beautiful personality. She spent several hours with me trying to ensure I was comfortable and getting the best deal. Though I was not able to negotiate the deal that I was looking for I will never forget the how attentive she was with my needs. I have never experienced a female sales person with that level of expertise. I will refer anyone to Edmond Hyundai, especially Carla. She knows her product...:) More

Sold us a lemon I very rarely write poor reviews but this experience warranted it. My husband and I went to Edmond Hyundai after finding a car in our price range an I very rarely write poor reviews but this experience warranted it. My husband and I went to Edmond Hyundai after finding a car in our price range and the style we were lookig for. We test drove the car and noticed it had a lot of road noise, city streets and on the highway. When we drove it on the highway, the noise became this loud howl. My husband was concerned that it might be a wheel berring. We asked the representative about the noise and he brushed it off and assured us that "This car is known to have a lot of road noise, we'd recommend a noise mat or something if it really bothers you." We made the mistake of trusting this statement and left it at that. There was also a glitch in the door lock; everytime the car accelerated to 25, the door lock would activate. We told the rep about this and he said they would take a look and fix it. We decided to purchase the car because it was everything we were looking for. We told our salesman, if the lock mechanism is fixed, we will buy this car. He told us it would be fixed in two days. It should have taken that long but because of oversight and laziness, it took a week. All the while, the customer service was terrible. Everyone will walk up and ask you if you'd like a bottle of water, but no one will help you. Offering a bottle of water is not customer service, it is keeping me hydrated without dealing with my issues. Less than a month later, after a cross country move, we had to take the car to a service station. It turns out that the loud howling we were hearing was in fact a wheel berring. And a fun surprise was also learning that the ball joint on one of the wheels was completely shot. I saw it with my own eyes and I nearly fainted knowing that we had driven across the country with one if the wheels in such poor condition. We also discovered that there is a pretty suvstantial leak in the roof that drips onto the seat everytime it rains. Maybe it was just poor luck on our part. Maybe we should have been more proactive in determining whether there were problems with the car. It was a used car so we knew that it wouldn't be perfect but I had no idea that we were purchasing a car that was in such a condition. We spent $1200 on this car after we bought it and I'm infuriated. I've had several friends and family members ask about our car. I'm always disappointed to tell them about our experience. I personally will never recommend anyone to purchase a car from this dealership. More

From Used To New I came into Edmond Hyundia with the intention of test driving a used Hyundia Sonata. After working with Paul for a short period of time, Carla Scott b I came into Edmond Hyundia with the intention of test driving a used Hyundia Sonata. After working with Paul for a short period of time, Carla Scott began helping me.She was detailed, accommodating, and relaxed, she made the experience great. I walked away with a NEW Hyundai Sonata having more than I could have imagined inside of a car. Everyone was pleasant to work with throughout the process. It was a late night by the time I’d went thru financing with Mike and he was still upbeat and jovial. The greatest part of my experience was the “after sale”. Carla sat in my car with me and pointed out certain features and how to use them. She answered every question pertaining to the operation of my new car. It was evident that she loves what she is doing. I’d recommend Carla Scott to sale a car anywhere on anyday, she takes care of her customer. More

Poor Customer Service I will never purchase a used/new car from Edmond, Hyundai. I live in Edmond, OK, and I am again in the market for a new car or will be shortly, but w I will never purchase a used/new car from Edmond, Hyundai. I live in Edmond, OK, and I am again in the market for a new car or will be shortly, but will not go to this dealership for anything. I had visited this dealership to look at a Used Hyundai Sonata that I had found online. Here, I was approached by Jeff Broyles to help me find this car on their lot. Oddly, Edmond, Hyundai did not know where the vehicle was at that time. Sold? Loaner? Different lot? They did not know, but Jeff guaranteed that he would find this car no matter where it was. I allowed 24 hours to pass and then called to follow up on its status, but Jeff was out of the office, so I left a message with the receptionist to call me back. Once again, I allowed 24 hours to pass and then called Jeff's cell phone and left a voicemail to call me back. To this day, I still have never received a phone call back from Jeff on the status of that used car. Unfortunately for Edmond, Hyundai, I went from the used market to the new market, and I have already purchased a new 2014 Hyundai Sonata just last week from AutoMax - Del City. I guess it was a blessing in disguise. More