Edmond Hyundai

Easiest dealership I’ve dealt with Parker was the best salesman, he was understanding and informative. He made sure we had the smoothest experience we could and made sure we were happy Parker was the best salesman, he was understanding and informative. He made sure we had the smoothest experience we could and made sure we were happy with our purchase. Highly, highly recommend. More

Great to work with. Great experience with this place. Everyone was friendly and helpful. Got me into exactly what I was looking for. I would recommend Edmond Hyundai to a Great experience with this place. Everyone was friendly and helpful. Got me into exactly what I was looking for. I would recommend Edmond Hyundai to anyone. More

Great Everyone there was efficient and super friendly. It Made the car buying process a lot easier. My second car purchase from here and would do it again Everyone there was efficient and super friendly. It Made the car buying process a lot easier. My second car purchase from here and would do it again. I Would recommend to family and friends. More

Good service and prices, but don't go here naive! Purchased a new vehicle here. I will start by saying the employees here are all very nice and the service was good. Our salesperson Sam A. was very Purchased a new vehicle here. I will start by saying the employees here are all very nice and the service was good. Our salesperson Sam A. was very professional. However there are some things you really need to watch out for here. 1. You can't get anywhere close to the "internet price" because they stack incentives and rebates that no single person can qualify for. In fact you likely won't get anywhere close to the internet price. The sales staff shrugged this off saying "we have no control over the website". 2. All of the vehicles here have $2,000 in "additions" added to the MSRP, such as $200 nitrogen, $400 fabric protection ,etc. None of this is real and serves only to pad the bottom line. If you're not careful they'll start at this higher price and work down, so be sure you're aware of the actual MSRP. 3. The finance guys will pull plenty of fast ones, adding thousands in warranties and protections to the loan and will try hard to withhold the actual cash price by telling you how much it is per month. Further, they'll tell you your interest rate is 5.8% and that is all you qualified for. If this seems high then it is....the ploy is once you decline the additional warranites a manager will come in and say if you add the warranty the bank will lower your rate by 1% to 4.8%. You were of course approved at the 4.8% all along but you'll pay $2k for an added warranty now because you think you're getting a deal. The loan interest and warranties are not in any way linked. Best of luck in purchasing from Edmond Hyundai, a good group of folks that are trying to make the most money they can....as noted just be educated before you walk in. More

Run Don’t walk from this dealership BBB HAS REVOKED THEIR ACCREDITATION AND I HAD A TERRIBLE EXPERIENCE UNPROFESSIONAL AND RUDE AND MUCH MORE! I hired a tow truck to remove my car.. thes BBB HAS REVOKED THEIR ACCREDITATION AND I HAD A TERRIBLE EXPERIENCE UNPROFESSIONAL AND RUDE AND MUCH MORE! I hired a tow truck to remove my car.. these people scare me!! Something is seriously wrong with the people that own and run this place!! More

Misleading advertising & pushy salesmen I called this dealership after seeing a television commercial about great discounts they offered. After a lengthy, and very pushy, telephone call with I called this dealership after seeing a television commercial about great discounts they offered. After a lengthy, and very pushy, telephone call with the salesman I was told he would get back to me. I wanted to do everything online or via the phone due to work deadlines. He didn't seem to understand this and kept insisting that I come in and saying he would send somebody to pick me up! I told him I was already pre-approved with 2 different lenders and needed to do everything via phone or online until the paperwork was ready to sign. I was then told that because I was not going through Hyundai financing that I would not get the almost $9,000 discount they were advertising on television and online! When I finally got the salesman to stop talking over me and actually listen to me, he was no longer interested in talking to me. He told me he would "get back to me and work hard for me". I never heard back from him! Apparently, their "discounts' are only if you use their financing. This is false and misleading advertising and probably grounds for a complaint with the AG of OK and a lawsuit. Not saying I am doing that but just saying that this dealership appears to be dishonest from the outset. More

Stay Away Terrible customer service. I bought a brand new car that I had to have shipped to Arizona and wasn't there for delivery. The car came filthy and had Terrible customer service. I bought a brand new car that I had to have shipped to Arizona and wasn't there for delivery. The car came filthy and had some minor scratches, there was a chip in the rim and the check engine light was on. I took pictures and called immediately upon delivery and was told the GM, Luke Galvin, was not in the office, but would call me on Friday when he was in (this was a Wed). I never received a call. I called again, spoke with someone else who agreed that I should be a little upset and would call me the following day once he spoke with Luke. That following day, the gentleman who said he'd call me back, it was his day off. By this point they're screening my phone number (easy to do with caller ID and my area code is so much different). I had to call in, block my number and demand to speak with someone. I talked to Luke's assistant, who said she'd look in to it. Guess what, still no call back. If you're counting, that's 3 people who were all going to look in to it, and NEVER followed up. Their GM, Luke, is never in the office and doesn't care about you after the sale is made. You're dead to him once he receives his money. I had to call Ted Moore's corp office. We'll see if it's just this deal and how Luke runs it, or if it's the entire corporation More

Worst Dealership BEWARE OF THIS DEALERSHIP. I purchased a new Fiat Spyder three weeks ago. Their sister dealership is Fiat of Edmond, which is on the same lot. First BEWARE OF THIS DEALERSHIP. I purchased a new Fiat Spyder three weeks ago. Their sister dealership is Fiat of Edmond, which is on the same lot. First issue was getting them to honor the price they advertised. Was told their ad agency had doubled the rebates. They finally, after much argument, agreed to the price. A week later, I discovered the front bumper panel was a different paint than the rest of the car. When I called them about it, they said to bring the car back and they would change the bumper. I live 2 hours away and they EXPECTED me to spend my time to return vehicle. Now, I wonder why they changed parts on a new vehicle. I even told them I am 60 years old and wanted to know if this is a common practice that I had never heard of. The Inventory Manager, Stacy, hung up on me when I was questioning him about my situation. I went in with pre-approved financing and told them not to shop for another lender. I thought the rate was a little high, but was okay with it. Now I find out, they did place my loan with a different lender. I feel they got a kickback from the lender at my expense with a higher interest rate. More issues than these. DISHONEST and UNETHICAL Dealership. More