Eddy's Toyota of Wichita
Wichita, KS
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634 Reviews of Eddy's Toyota of Wichita
We were very impressed with the service provided by the salesperson (Barbara Jackson). She is knowledgeable of the vehicles and was very helpful to us as we determined which vehicle to buy. She applied n salesperson (Barbara Jackson). She is knowledgeable of the vehicles and was very helpful to us as we determined which vehicle to buy. She applied no pressure, just very useful information. She was eager to please in every way and exceeded any previous new car buying experience we've had (and we've bought several newbies from different dealerships over the years). We are more than eager to recommend this dealership and this particular salesperson. I believe they have really stepped up to change the experience from potentially torturous to enjoyable. We appreciate the entire procedure even through to and including the financing guy, Jim Elledge. FANTASTIC TEAM! More
I feel that Mark Smith did a great job of explaining our new car to us and helping understand the workings of the automobile. We first met Mark via email and after some negotiation, we weree able to come t new car to us and helping understand the workings of the automobile. We first met Mark via email and after some negotiation, we weree able to come to an agreeable price. We did feel that the Prius might have been priced a bit lower nationwide, so were disappointed we weren't able to get a better price, but were satisfied with the trade in price on our Matrix. The finance department was helpful and speedy and we appreciated that. Overall, it was a very pleasant experience and we love our new Prius! Thank you to Mark, again, for spending so much time with us after the sale just making us feel comfortable in our car. More
Landon seemed very knowledgeable about the vehicles in which we had an interest. We appreciated that he was not at all pushy. He was helpful even after the sale. His explanation of the somewhat complex which we had an interest. We appreciated that he was not at all pushy. He was helpful even after the sale. His explanation of the somewhat complex electronic systems made the transition to our new vehicle pleasant. More
Great experience with Landon! Will not buy another car from anyone else. Rusty Eck Ford cheated us. Eddy's Toyota and Landon saved us. Not kidding. Use this dealership with confidence., from anyone else. Rusty Eck Ford cheated us. Eddy's Toyota and Landon saved us. Not kidding. Use this dealership with confidence., More
Mr. Estoquia was very friendly and stayed with me a lot of the time while I waited for my car to be ready. He took time to show me how everything worked. He has also called me several times to see if I h of the time while I waited for my car to be ready. He took time to show me how everything worked. He has also called me several times to see if I have any questions about the car and how I was liking it. More
After doing some online research I saw good things mentioned regarding using internet sales departments. I decided to try it with the purchase of our vehicle and was very happy with the process. I c mentioned regarding using internet sales departments. I decided to try it with the purchase of our vehicle and was very happy with the process. I contacted two dealers - Eddy's Toyota responded by e-mail and the other dealer called me. I proceeded to negotiate with the Eddy's Toyota sales person by e-mail and then did final negotiations in person as we discussed trade in value. The Eddy's Toyota sales man was not the least bit pushy and made the buying experience great. More
Entire transaction was very professional. Jeff is a great young man and an asset to your dealership. Was a little dissapointed that a 2012 model wasn't discounted more than it was since it is the end of the young man and an asset to your dealership. Was a little dissapointed that a 2012 model wasn't discounted more than it was since it is the end of the year. More
I was pleased with our purchase at this agency. It was as painless as car buying can be and staff were responsive to our concerns and questions. They went out of their way to acquire our truck as quickly as painless as car buying can be and staff were responsive to our concerns and questions. They went out of their way to acquire our truck as quickly as possible. Staff were friendly and the new facilities were impressive. Having had a horrible experience with our hometown dealer, the experience we had at Eddy's was a welcome change. When asked about the Tacoma and Eddy's, I gladly relate our pleasant experience and staff service. Should a car need arise in the future, we'll start at Eddy's. But until then, we will gladly share our experience with those who ask. More
Collin was patient, attentive to our needs, persistent in finding exactly the model we wanted. I highly recommend Collin if you visit Eddy's Toyota in Wichita. finding exactly the model we wanted. I highly recommend Collin if you visit Eddy's Toyota in Wichita. More
This dealership engages in false advertising. The advertisement on the web site for the 2013 Tundra clearly stated that the special was 0% financing for up to 60 months PLUS $6,000 cash back. When I advertisement on the web site for the 2013 Tundra clearly stated that the special was 0% financing for up to 60 months PLUS $6,000 cash back. When I went to the dealership to purchase a truck they would not honor this special that was on the Eddy's Toyota website. They claimed that it was a "mistake" and that they never intended to offer both 0% financing PLUS $6,000 cash back like the advertisement indicated. I told them my take on this was that I believed they tried to get people to come in and buy a Tundra under false pretenses. A car dealership as big as Eddy's Toyota must have people that check and re-check all of the ads so that they don't make a "mistake". At any rate, they should have honored the advertised special for me since i pointed out the "mistake". Nope. Nada. Basically they told me to take a hike. I hope that a complaint to the BBB and Kansas Attorney General Consumer Protection Division changes their minds. More