Eddy's Toyota of Wichita

Treven has been the best at helping & explaining the repairs needed to my Toyota 4Runner. Everyone is very nice & respectful. Thank you very much Service department. repairs needed to my Toyota 4Runner. Everyone is very nice & respectful. Thank you very much Service department. More

Met immediately after parking auto by Dylon about cars He gathered information and introduced us to Justice Delarosa to continue. We drove vehicle . Justice made a sale proposal and I accepted. The pres He gathered information and introduced us to Justice Delarosa to continue. We drove vehicle . Justice made a sale proposal and I accepted. The presentation was simple but very well prepared. This auto sale was the most efficient and well organized experience I have ever had. I received factual and pertinent information from Justice. Very favorable experience. More

Didn’t get inspection reports from them. Contacted. No response. They supposed to email me a copy. Never received. Contacted. No response. They supposed to email me a copy. Never received. More

This review is for my sales person Justice Delarosa. I This review is for my sales person Justice Delarosa. I wanted to trade my 2019 Toyota SR5 Premium in for a 2021 Toyota Off Road Premium. I saw a met This review is for my sales person Justice Delarosa. I wanted to trade my 2019 Toyota SR5 Premium in for a 2021 Toyota Off Road Premium. I saw a metallic blue one on Eddy’s lot and inquired about the price. Eddy’s hasn’t had the best reputation in terms of customer service and pricing. In fact, every of my friends who had worked with Eddy’s before had bad things to say. So up till now I had stayed away and purchased my cars out of town. This time, Eddy’s has one I was interested in and I really wanted to support a local dealership. So I did an online inquiry. Mike from Internet sales connected me with one of the salesmen. Let’s just say he turned out to be exactly what I feared most, one of the typical salesmen who dismisses you if they think you aren’t serious. I was upset and contacted another dealership in KC. But while doing that, I also wrote Mike back and asked to work with a different sales person. I’m glad I did because Mike sent me to Justice. Justice turned out to be the best sales person I’ve ever dealt with in all my years of purchasing cars. He was thorough and patient with all my questions. He ended up having to do a dealer swap for a car that I really like. At the end when I picked up my car, there was a little bit of a mix up but it worked out at the end. I’m happy with my new 4Runner. If I purchase another car from Eddy’s (hopefully a Land Cruiser soon) I would definitely seek out Justice as my salesperson. More

I always like dealing with eddy’s Toyota they treat you very well changed my oil checked my fluids washed my car and even vacuumed it out there great very well changed my oil checked my fluids washed my car and even vacuumed it out there great More

Eddys toyota is the only place I take my vehicles for maintenance. Timothy Brown is very professional and he does take care of his customers. maintenance. Timothy Brown is very professional and he does take care of his customers. More

I have been having problems with my truck ever since I took it to Eddy’s Toyota .. Corporate office will not return my calls .. I have left them numerous messages with no return phone calls took it to Eddy’s Toyota .. Corporate office will not return my calls .. I have left them numerous messages with no return phone calls More

Joe went over and above is helping service my Toyota and you don’t see that kind of respect, kindness, and service in today’s society - so thank you Joe, I am very appreciative of your helping me take care you don’t see that kind of respect, kindness, and service in today’s society - so thank you Joe, I am very appreciative of your helping me take care of my car’s service. More

Sales guy did a great job getting the part I needed quickly and installed fast however Covid protocols weren’t being followed in service area by over half the employees. They also said nothing to the m quickly and installed fast however Covid protocols weren’t being followed in service area by over half the employees. They also said nothing to the man who walked in with mask on chin. I’m sure this is not company policy but no one was enforcing their policy. I was not comfortable at all, too many maskless men standing around talking. More

Good customer care.Very cooperative and cordial.The appointment was easy to schedule and everyone including front desk were quite responsive and attentive.Good job. appointment was easy to schedule and everyone including front desk were quite responsive and attentive.Good job. More