Eddy's Toyota of Wichita

Ordinarily I give Eddy’s high marks. This time it was not the case. I asked for more information on the tires they wanted to put on the car. Nothing. I was getting texts but could not get a response to my qu the case. I asked for more information on the tires they wanted to put on the car. Nothing. I was getting texts but could not get a response to my question. Ended up getting tires from Discount Tires as we had to leave for Arizona and I had not heard back (still haven’t), and got an alignment while in AZ. If this were the only dealing I’d had with the dealership I would have rated it one star and looked to find another dealership to deal with. Since I’ve had positive dealings in the past, however, I’ll be giving them another shot. I don’t like that there are only yes and no options available for recommending the dealership. Before this it would have been yes, but this makes me reluctant. The only reason I’ll be checking yes is because of previous visits. More

The service has always been excellent. I tell them what I want done and inspected and they take care of it. 2010 Tundra, 315K on last visit. want done and inspected and they take care of it. 2010 Tundra, 315K on last visit. More

Negative starsThey can'tThis dealership's only Negative stars They can't This dealership's only concern to make money. And if that means taking advantage of the customer. So be it Negative stars They can't This dealership's only concern to make money. And if that means taking advantage of the customer. So be it More

My car had on the screen to see the dealership which I did right away! Eddy’s took me right in without an appointment. They were so nice and took care of my car in a timely manner. I always enjoy my time did right away! Eddy’s took me right in without an appointment. They were so nice and took care of my car in a timely manner. I always enjoy my time waiting for having good coffee drinks and in a very clean atmosphere. Thank you for your service! More

I went in to purchase a new vehicle and the manager Michael Richey was very rude and used explicit words to his co workers thinking I was unable to hear him . He treats customers and his co workers poo Michael Richey was very rude and used explicit words to his co workers thinking I was unable to hear him . He treats customers and his co workers poorly from what I could see when entering in the establishment More

Last year I had concerns with a certain nose coming from my a/c blower. When I had asked my service represented about it, they tile me it was nothing. Michael did the research, maybe not the price I want my a/c blower. When I had asked my service represented about it, they tile me it was nothing. Michael did the research, maybe not the price I wanted but he put in the effort/ research to get my a/c blower back to normal. He'll be my service representative going further until he is promoted to a higher position in the company. More

Hunting for a new car is stressful. Eddys Toyota and Justice, the sales rep that helped me was great. He was courteous, informative and was very friendly. I appreciate his straight forward answers and Justice, the sales rep that helped me was great. He was courteous, informative and was very friendly. I appreciate his straight forward answers and making the experience feel smooth and not at all aggressive or trying to sell us something we are not interested in. I recommend Justice if you go there!!!! More

The labor is expensive but my car needed to be fixed and they let me know ahead of time the price of repairs and like the video from the mechanic they let me know ahead of time the price of repairs and like the video from the mechanic More

Got mud flaps installed yesterday and a followup call today. Got excellent service, and a foliow-up call and she took care of another problem-leaving folder for car instruction and warranty books today. Got excellent service, and a foliow-up call and she took care of another problem-leaving folder for car instruction and warranty books More

I took my car in for a recall on the fuel pump. The service guys were courteous and professional. I’ve had no problems with my car since. service guys were courteous and professional. I’ve had no problems with my car since. More