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Eddie Tourelle's Northpark Nissan

Covington, LA

4.7
514 Reviews

955 North Highway 190

Covington, LA

70433

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514 Reviews of Eddie Tourelle's Northpark Nissan

August 14, 2024

Great experience with salespeople, especially Ken Bordelon. Will definitely stay with this dealership and sales person. More

by marcibourg504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Bordelon, Kevin Kelley, Craig Pesses
Aug 15, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear! Thank you for the shoutout to our teammate and rating our people. We appreciate the opportunity to serve you and welcome you to our Northpark family!

August 14, 2024

Sales staff was great as well as financing. On a negative side , and I understand things fall through the cracks sometimes, I wasn’t notified when my state tag came in, my temp tag was voided a More

by DAVIDM27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Perlander, Kevin Kelley
Aug 16, 2024 -

Eddie Tourelle's Northpark Nissan responded

We truly apologize for the notice about your plate being available not reaching you. We mail a small postcard out when we receive it. While delays in the state's processes do occur that are outside of our control, you should have received that notice in the mail. It's strange that all this occurred within 10 days as our temp tags are good for 90 days and it usually will take around 30 days for Louisiana's hard plates to arrive.

August 14, 2024

Joshua is awesome! ! Always makes sure everything is great with my truck. He always goes above and beyond. More

by EBEL.BRIAN.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who did the repair was also very nice and did a great job, Joshua Sheridan
Aug 15, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for the shoutout to our teammate. We truly appreciate you choosing Northpark Nissan for your service needs.

August 13, 2024

He has always taken care of my every need going above and beyond to help me! More

by Brandy Pinestraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Bordelon, Joel Perlander, Steve Jackson, Kevin Kelley, David Zoller, Chris Thomas, Deshaun Bankston, Joshua Sheridan, Jaime Snyder, Josh Tourelle
Aug 14, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome, Brandy! Thank you for rating so many of our teammates here. We appreciate you and love having you in our Northpark family!

August 13, 2024

I Scheduled an oil change for 10am . i was told it would be around 3 hrs . For a scheduled oil change .i was told they would fit me in since i had an appointment. Needless to say I waited More

by MHV1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Sheridan
Aug 14, 2024 -

Eddie Tourelle's Northpark Nissan responded

We as an entire team apologize for not being able to complete your service faster. Appointments are very important to us and we have to work to turnaround customers like yourself quicker. Our goal is to improve in this area within all we can control so we earn your business at every opportunity. You can be assured we value you choosing Northpark.

August 12, 2024

Everything was great my wait time was not bad at all will go again to them More

by NOEMAIL_5166470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Snyder
Aug 13, 2024 -

Eddie Tourelle's Northpark Nissan responded

Perfect! Thank you for sharing with us. We greatly appreciate you choosing Northpark Nissan and being a part of our Northpark family!

August 12, 2024

Every time I receive service, all personnel, a very professional and friendly They were thorough about services performed and what needs to be performed in the future More

by GABEPOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Snyder
Aug 13, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for choosing our team here at Northpark Nissan for your service. Our people really do make the difference in your experience. We appreciate you!

August 10, 2024

I am torn, I specifically stated several times that I could not afford more than $500/ mth note, I purchased a truck used, traded in my truck and put $16000 down, I specified a 4 wheel drive, I got home, More

by JJDELLACCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No thanks, David Zoller
Aug 12, 2024 -

Eddie Tourelle's Northpark Nissan responded

We apologize for not completely exceeding your expectations. Your feedback is making its way to management for a call back. Please reach out to our General Manager Craig Pesses at (985) 893-0079 should you want to expedite this. He can look at your situation more closely and find an amicable alternative that could help.

August 10, 2024

Eddie Tourelle's Northpark Nissan was an amazing experience. The entire process was simple and down to pleasant purchase. GM Craig Pesses and Sales Consultant Robert Barrere raised the bar. They More

by bencinlozanoBen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Pesses, Rob Barrere
Aug 12, 2024 -

Eddie Tourelle's Northpark Nissan responded

Outstanding! Thank you for the shoutout to our teammates and for choosing Northpark Nissan. Welcome to our Northpark family and how car shopping should be.

August 10, 2024

I thought the dealership was excellent in every way from staff & prices of vehicles. Would definitely recommend the dealership to all looking to purchase a vehicle! Very, very satisfied. More

by BUTZ6366
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay, Craig, Eddie & Desi, Aidan Wide
Aug 12, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for sharing and for choosing Northpark Nissan for your purchase. Welcome to our Northpark family!

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