Eddie Tourelle's Northpark Nissan

Eddie Tourelle's Northpark Nissan responded

Firstly, we as an entire team apologize for not providing a truly exceptional experience. That's our goal each and every time we have the opportunity to serve someone. We do appreciate your purchasing from our store in the end but understand we have ways to improve to ensure a the complete satisfaction of all customers. Our work is never done in that respect. We believe you'll find being part of our Northpark family is a fulfilling experience as you begin your new vehicle ownership.

Eddie Tourelle's Northpark Nissan responded

Thank you for your honest feedback on your car shopping with us. We take that seriously as we constantly strive to improve the experience shoppers have. While some aspects of vehicle purchase are beyond our control, we know there are ways to better manage your time with us during that process. We do thank you for choosing our team here at Northpark and welcome you to our Northpark family.

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for the recommendation and for choosing our team at Northpark Nissan. It's our people that make the difference and we love providing our best to you.

Eddie Tourelle's Northpark Nissan responded

Firstly, we as an entire team apologize for not completely exceeding your expectations during your recent visit with us. That's always our #1 goal. We all appreciate you taking time to schedule your appointment. Doing so helps us know the traffic we may expect that day, prepare staff accord ingly, and confirm that you will have your vehicle serviced. Unfortunately we cannot always predict what our drive-in traffic will look like. That's a variable that affects the turnaround time for all our customers. We work to ensure everyone is seen and work is completed correctly in as quickly as possible without sacrificing quality of work. Thank you for bringing this to our attention so we can improve and better accommodate appointments. It's something we always want to be doing so we can deliver on our promise of a truly exceptional experience.

Eddie Tourelle's Northpark Nissan responded

Fantastic! Thank you for taking a moment to share and rate your visit with us at Northpark Nissan. We appreciate you choosing us.

Eddie Tourelle's Northpark Nissan responded

Perfect! Thank you for choosing Northpark Nissan for your service. We're thrilled to hear our team delivered on our promise of a truly exceptional experience.

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for being a loyal member of our Northpark familiy! We truly appreciate you and every opportunity to serve you.

Eddie Tourelle's Northpark Nissan responded

Really awesome to hear, Wayne! Thank you so much for sharing your Northpark Nissan story with us here and giving your highest ratings to our people. We are grateful to have had the opportunity to serve you all these years and look forward to continuing to be your trusted service provider for many more.

Eddie Tourelle's Northpark Nissan responded

Excellent! Thank you for taking a moment to share and rate your visit with us at Northpark Nissan. We appreciate the opportunity to serve you!

Eddie Tourelle's Northpark Nissan responded

Thank you for the feedback and taking time to share your ratings. We are always working to deliver a better overall experience and your feedback helps us find distinct ways to improve. We apologize for not completely exceeding your expectations and will put forth better efforts that combine to make your next visit the best it can be.