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Eddie Tourelle's Northpark Nissan

Covington, LA

4.7
511 Reviews

955 North Highway 190

Covington, LA

70433

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511 Reviews of Eddie Tourelle's Northpark Nissan

June 17, 2024

Handles customer issues very well. Had an issue that needed review and he came up with a great solution. More

by HEXIMERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sheridan
Jun 18, 2024 -

Eddie Tourelle's Northpark Nissan responded

Excellent! Thank you for letting us know we could come to an amicable solution. We appreciate you and love earning 5 stars from you.

June 17, 2024

I gave you one star only because I couldn’t give you a zero. The service department is an absolute joke will not fix my vehicle on the warranty. I’ve called the 800 number for Nissan, then the service man More

by Very mad Nissan owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Jackson, David Zoller
Jun 24, 2024 -

Eddie Tourelle's Northpark Nissan responded

We certainly apologize for the less than satisfactory experience you have had. Our team is investigating in order to assist further.

June 14, 2024

Great location. Good coffee. Friendly people. Very clean dealership. Pretty good selection of vehicles. Thanks More

by richardmecom
Recommend Dealer
Yes
Employees Worked With
Aidan Wide
Jun 14, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you for taking a moment to share your experience at Northpark Nissan here, Richard! We enjoyed the opportunity to serve you!

Jun 14, 2024 -

richardmecom responded

Thanks and a big 5 stars to Aidian he was great to work with. Sorry we could not get another Nissan but the Hyundai has a warranty that no one can compare to. Thanks

June 14, 2024

The dealership, I rated a superb job, from customer service to the mechanics on staff. They handle their customers with the upmost respect. They make sure you're taking care of and welcomed. Yes, I hav More

by mady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Robert, David Zoller, Joshua Sheridan
Jun 14, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you so much for sharing your experience at Northpark Nissan with us here! We love serving everyone we possibly can with our best. We're thrilled to hear you enjoyed your visit. Thank you for choosing Northpark Nissan!

June 13, 2024

Very efficient and thorough. They were very polite and explained in detail. I would refer them to friends. More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zoller, Joshua Sheridan, Jaime Snyder
Jun 14, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful, Gwen! Thank you for taking a moment to share here. We appreciate you choosing our team at Northpark Nissan!

June 11, 2024

The service was excellent and the people were very friendly and the guy who sold me my car was absolutely cool. Very respectful and attentive and understanding More

by claytonjustin46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
Jun 12, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you so much for taking time to share your experience at Northpark Nissan with us! We are grateful for the opportunity to serve you.

June 10, 2024

Very happy with advisers and the service ! Work was done fast ! I also appreciate the shuttle home ! More

by Maryelenachee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sheridan
Jun 10, 2024 -

Eddie Tourelle's Northpark Nissan responded

Outstanding! Thank you for taking a moment to rate your visit with us. We appreciate the opportunity to serve you!

June 10, 2024

The staff was friendly and courteous, and acted with professionalism. The technicians I met with explained everything in detail and met every expectation they set. More

by mel633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zoller, Joshua Sheridan, Jaime Snyder
Jun 10, 2024 -

Eddie Tourelle's Northpark Nissan responded

Perfect! That's exactly how Northpark Nissan remains the trusted source for care of so many vehicles in the communities we serve. Thank you for choosing us!

June 08, 2024

It is easy to get appointment and staff is very professional, helpful, courteous & concerned about your vehicle. More

by TRACTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Snyder
Jun 10, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear! Thank you for taking time to provide your feedback here. We appreciate every opportunity we earn to serve you.

June 07, 2024

The customer service was excellent. Josh kept me informed with frequent updates while my car was being servuced. More

by Marquette1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sheridan
Jun 10, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for the shoutout to our teammate. We love serving you with our best!

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