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1,069 Reviews of Northpark Hyundai - Service Center
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March 31, 2022
The whole experience exceeded expectations. I am so thankful for the excellent customer service received. I would like to give a big shout out to my Service Advisor Christina for being so kind I am so thankful for the excellent customer service received. I would like to give a big shout out to my Service Advisor Christina for being so kind and thoughtful and keeping me updated the entire time. More
by bholm82
Verified Customer
Helpful March 31, 2022
Staff knowledgeable and helpful. They tell and show you what’s wrong and needs repair now and what repairs if any can wait They tell and show you what’s wrong and needs repair now and what repairs if any can wait More
by Mem
March 30, 2022
Robert in service dept. is so on the ball. He usually helps me and I’m in and out of there within an hour having my oil changed and tires rotated. He always makes sure my w is so on the ball. He usually helps me and I’m in and out of there within an hour having my oil changed and tires rotated. He always makes sure my windshield washer is full when I leave. I live in Destrehan, La. And it takes at least one to hour drive to Covington to the dealership. I could go to one in Metairie which is close by but I choose to drive to Covington because of The great customer service and Robert gives that each time. More
by RICHMOND1940
Employees Worked With
Robert Mena
March 30, 2022
Dependable,courteous,timely and the staff is rated with an A.Service #1in Louisiana area. an A.Service #1in Louisiana area. More
by FOSTERELLA75
Employees Worked With
Other Employees :
David Evans, Jeffrey Elliott, Hunter Landry, Clifford Byrd, Robert Mena, Christian Clark
March 29, 2022
Surprisingly very easy to schedule a same day appointment easy to drop off. I waited for them to finish. It took a bit longer than I anticipated but not too bad. I usually take it to the 5 minute places for easy to drop off. I waited for them to finish. It took a bit longer than I anticipated but not too bad. I usually take it to the 5 minute places for oil change bc it’s pretty quick and convenient and they give a free car wash (blue harbor). I needed to get some noise looked at so came here this time. I was able to bring it myself. I would be very compelled to continue service here for basic oil change and maintenance if there were an option to have my car picked up and returned. Staff were all very friendly. One negative feedback is about the filters. Cabin and engine both needed to be replaced… which seems to happen every single time I get my oil changed, so it’s curious to me if it’s legit. The cost of them is significantly more than just simply buying them on Amazon. Replacing them both takes me 5 minutes total. I recognize this is probably a big money maker, but it feels disingenuous. I’d suggest the cost needs to come down significantly and the “it needs to be replaced” needs to have a higher threshold. More
by KEVANSIMMS
Employees Worked With
Dunno
March 29, 2022
This dealership is very friendly and pleasant to do business with from the sales staff to the service providers. business with from the sales staff to the service providers. More
by pressurethinker
Employees Worked With
March 29, 2022
Excellent people and excellent service. . went in to have headlights replaced on a recall. The work was done beautifully and much quicker than I expected. Very well pleased. . went in to have headlights replaced on a recall. The work was done beautifully and much quicker than I expected. Very well pleased. More
by DARRYL.FALCON1848
March 28, 2022
Always ready to take care of my car. The service department answers all questions and gives advise on recommended repairs. Have used this dealership since 2006. The service department answers all questions and gives advise on recommended repairs. Have used this dealership since 2006. More
by Poolvin@aol.com
March 28, 2022
We always receive courteous, professional service. We hope to purchase our next vehicle(s) from Eddie Tourell's Hyundai. We hope to purchase our next vehicle(s) from Eddie Tourell's Hyundai. More
by MAC.1931
