Northpark Hyundai - Service Center

Did not honor their agreement and made me go out of my way and pay out of my pocket after spending 29000+ at thier dealership. Owner also didn't call like he said he would way and pay out of my pocket after spending 29000+ at thier dealership. Owner also didn't call like he said he would More

Helpful, professional, courteous… what more could you ask for? They kept in contact with me, even while waiting for parts. Maintenance services were performed without pressure to do other services that I di for? They kept in contact with me, even while waiting for parts. Maintenance services were performed without pressure to do other services that I didn’t feel were necessary at this point. Absolutely no complaints! More

Quick, friendly service, from scheduling to completion. Would highly recommend this service department to anyone. Would highly recommend this service department to anyone. More

Excellent customer service. Ron is very knowledgable, hires quality service agents, runs a great service department, knows customers by name, and is always smiling. Shout out t Ron is very knowledgable, hires quality service agents, runs a great service department, knows customers by name, and is always smiling. Shout out to Blyth for quick and efficient service and to Christiana who jumped in to help reset and solve our Apple Play problem. You won’t find better people anywhere. Thanks so much. More

Our family has benefited tremendously from Eddie Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car probl Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car problems. Recently our 2018 Hyundai had an unexpected engine problem such that a replacement was required. Whether it was covered under warranty was highly questionable to me but definitely not to Ronald Oubre (Service Manager), and, Christina Sharp (Service Advisor). They leveraged their influence with Hyundai and pulled out all the stops to install a new engine at no cost. Who does that these days? Over the last 6 years I could give many other examples that the North Park team have helped with our vehicles for our kids etc. They stand by their product and their commitments are always long standing and not based on convenience. As an engineer I can say that Hyundai produces the most value and reliance compared to other manufactures and vehicles costing $20K more, without a doubt. Eddie Tourelle and Christina will go way beyond to keep their customers satisfied years beyond the purchase date. Glad for the opportunity to boost about excellent service because across all industries it is disappearing with the exception of North Park Hyundai. thanks again for looking after the Ponder family. Sincerely, Jim & Laurie Ponder More

Very professional and helpful. Performed my service of oil change, transmission flush along with a radiator flush in a timely manner. Performed my service of oil change, transmission flush along with a radiator flush in a timely manner. More

Good experience. The status app can use some work. The work was completed before the app stated the vehicle was completed or before someone could tell me over the pho The status app can use some work. The work was completed before the app stated the vehicle was completed or before someone could tell me over the phone that the vehicle was ready. More

Service rep was very helpful on all issues I brought up. Even when they could not fix it right then and there, he gave me specific instructions on how to fix it. Which I was able to do at home. Even when they could not fix it right then and there, he gave me specific instructions on how to fix it. Which I was able to do at home. More

Bare minimum service . First service oil change, oil change warning not reset and few other issues I asked to check were not checked. First service oil change, oil change warning not reset and few other issues I asked to check were not checked. More

I had a complaint and they were responsive. I appreciated that. I left there satisfied. I appreciated that. I left there satisfied. More