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Northpark Hyundai - Service Center

Convington, LA

4.4
1,071 Reviews
Call Service Center (985) 801-7000

1,071 Reviews of Northpark Hyundai - Service Center

Sort by
April 05, 2022

Unprofessional service department that is unable to effectively communicate and handles the truth carelessly. Would not trust or recommend. More

by DBM279
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ronald Oubre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
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Apr 07, 2022 -

Eddie Tourelle's Northpark Hyundai responded

It is important to our team that we have an opportunity to rectify this situation. Please call our service department at (985) 801-1637 and ask for our Service Manager Ronald Oubre so we can address this matter. Thank you.

Helpful
April 04, 2022

Always helpful and good work. Robert was easy to work with and kept me informed throughout More

by Kelly B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mena
Report | Print
Apr 04, 2022 -

Kelly B. responded

Good service.

Helpful
April 04, 2022

Friendly and respectful customer service! I have been to other dealerships where I was ignored or spoken down to because I am a women. The professionalism of Eddie Tourelle's service team is More

by NIKKIPMEYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mena
Report | Print
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

Helpful
April 04, 2022

As always, the service was outstanding. The customer service is without compare. I thorough trust Ronald, Robert and their team to provide fast and excellent service. More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
Report | Print
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

Helpful
April 01, 2022

Great service always willing to and Solve problems. They always greet you with a smile. Thanks More

by JERMAINESPENCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
Report | Print
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

Helpful
April 01, 2022

Fast oil change and tire rotation, Got there a few minutes before appointment and out early. More

by kennysolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
Report | Print
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

Helpful
April 01, 2022

Very nice and respectful! They took really good care of me by its being my first care! Thanks so much guys! More

by DARREONCHATMAN17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon smith
Report | Print
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

Helpful
April 01, 2022

Mostly everyone was pleasant but I was annoyed with one person who kept trying to tell me I need an alignment and I told him I have a new car and I don’t need a new alignment. He kept telling me all kind o More

by ARBOSUSAN
Recommend Dealer
Yes
Employees Worked With
Wesley Harwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena, Christian Clark
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Helpful 1
April 01, 2022

Very kind and professional, went above and beyond to ensure my vehicle was serviced quickly and efficiently More

by greg4d999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Clark
Report | Print
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

Helpful 1
April 01, 2022

Second time I brought my car in and problem is still not fixed. I am Not happy More

by ahattier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Preston Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
Report | Print
Helpful
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