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1,071 Reviews of Northpark Hyundai - Service Center
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April 12, 2022
Robert was helpful and courteous as always. I came in with a noise under the hood that wasn’t easily diagnosable. Robert and the service team made sure to resolve the issue, and they worked un I came in with a noise under the hood that wasn’t easily diagnosable. Robert and the service team made sure to resolve the issue, and they worked until they found the problem. I’ve been to visit several times in the past few months. Robert has always been very nice and kept me informed of what is happening with my car. More
by kaleyboudreaux
Verified CustomerEmployees Worked With
Robert Mena
Helpful April 12, 2022
Been in and out of this dealership since hurricane Katrina always been satisfied with service and technicians. comfortable surrounding when waiting on completion of service Katrina always been satisfied with service and technicians. comfortable surrounding when waiting on completion of service More
by seram2332
Employees Worked With
Other Employees :
Technician mechanic Kevin, Brian, parts dept Matt, Robert Mena
April 12, 2022
Excellent service department and very courteous and handled the issue on the vehicle my daughter is happy handled the issue on the vehicle my daughter is happy More
by horace.p.fontenot
April 12, 2022
Service always prompt and good. They just need to put the correct profile for me and my maintenance contract in their computer. I have an issue with the charges every time I go for They just need to put the correct profile for me and my maintenance contract in their computer. I have an issue with the charges every time I go for routine maintenance. Hopefully this was fixed last visit. More
by CHARRIER
April 11, 2022
Had a pleasant experience while getting my car serviced. They kept me updated and completed the work in a timely fashion. They kept me updated and completed the work in a timely fashion. More
by wallmckneely
Employees Worked With
April 11, 2022
Very courteous and thorough but I found the exact same service for ten percent less. service for ten percent less. More
by Chapp
Employees Worked With
April 08, 2022
My vehicle was scheduled for service Tuesday. Due to forecasted bad weather, I dropped it off Monday evening. I expected a call Tuesday informing me that it was ready for pickup. This call never Due to forecasted bad weather, I dropped it off Monday evening. I expected a call Tuesday informing me that it was ready for pickup. This call never came. I called mid day Wednesday. I was told that a filter needed to be ordered and that my vehicle would be ready in a couple hours. At around 3pm, the call arrived informing me that my routine scheduled service was completed and that the vehicle was ready for pickup. I arrived, paid for the service, went to my vehicle which was just sitting there in a parking slot, and started it, only to find, much to my disgust, a low-tire-pressure indicator. They had the car for two full days and hadn’t even checked the tire pressure?! Are yo kidding me?! So, back to the service desk I went. 20 minutes later my vehicle was brought to the front for me to take home. This was my first experience at this dealership. I went there because I was told that they could service my Kia Sedona and they are here in town, not 30 minutes away. However, after this experience, I will be hard pressed to return there. More
by Mvsharpe
Employees Worked With
Robert Mena
April 08, 2022
We made an appointment for service regarding a recall. We checked a few days before the appointment to make sure that all was in order as we live on the south shore and we were assured that the appointmen We checked a few days before the appointment to make sure that all was in order as we live on the south shore and we were assured that the appointment would take 1-2 hours. We arrived and were checked in on the appointed date. About 15 minutes later a service person told us they had gotten the info they needed from the vin number and they would have the part within a week. So a lack of communication on their part cost us a morning, gas and a toll, only to have to return when the part is actually available. More
by jdgellis
Employees Worked With
Uncertain
