
Ed Voyles Hyundai
Marietta, GA
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I had a great experience at Ed Voyles Hyundai. George made me feel comfortable and did not pressure me to make a decision on the spot. He was so pleasant to deal with. I would highly recommend see George made me feel comfortable and did not pressure me to make a decision on the spot. He was so pleasant to deal with. I would highly recommend seeing George if you are looking for a new Hyundai. Lauren in finance made the whole lease paperwork process just as easy and pleasant. Thank you George, Lauren and Brent for everything. You have a new customer for life! More
We visited to buy a used Lexus GX. Salesman (Zion) was reasonably knowledgeable but was playing games on his phone during the test drive and while discussing the deal at his desk. Typi Salesman (Zion) was reasonably knowledgeable but was playing games on his phone during the test drive and while discussing the deal at his desk. Typical car dealer games with expensive "protection package" that can't be removed, that will mark up the deal by $2000 so we walked out after 10 minutes of discussion. More
They will decline sale of the car if you don't want to buy protection plan and other crap that adds up to over $2300, they said it is not optional. Somehow at kennesaw location it was totally optional and buy protection plan and other crap that adds up to over $2300, they said it is not optional. Somehow at kennesaw location it was totally optional and you can buy car at sticker price. Glad I didn't buy from this guys. What a BS! More
My spouse brought her car to the dealership and according to the service agreement the car should have received a wash and that did not happen. Long story short the service here is unacceptable and the techs to the service agreement the car should have received a wash and that did not happen. Long story short the service here is unacceptable and the techs need more training. After they installed the breaks the brakes began to rattle when stopping, the pedal reaction time was delayed, or the brakes would not engage. The tech also put the wrong size tires on the car. The service dept waited for my spouse to call at 5pm knowing the car was sitting in the driveway. Then the ignorant service advisor named Phil Laugh at the whole debacle and thought it was FUNNY. No bad service compensation or remedy was ever offered to due to the danger and inconvenience my spouse was put in. Ed Voyles should do better lets see if the GM responds to my spouses email. More
Thank you to Ed Voyles Hyundai for making this a very smooth car-buying process for my husband and me. We worked with both Bryan and Gabi - I spoke with Bryan on the phone and over email about the car I smooth car-buying process for my husband and me. We worked with both Bryan and Gabi - I spoke with Bryan on the phone and over email about the car I was interested in during the week. Then, Gabi took over when we came in on Saturday. We purchased a used vehicle and were able to get the entire transaction completed in about 2 hours. Gabi and Bryan were great to work with. Then we also really enjoyed our time with Bob (I think his name was Bob) in finance. Thanks for helping make this car-buying process efficient and seamless! We are very pleased with our new (to us) vehicle! More
Not helpful in times of need during warranty claim. The dealership and manufacturer has successful approved the steps to determine that it is a warranty claim on the engine, and has not provided me a loane dealership and manufacturer has successful approved the steps to determine that it is a warranty claim on the engine, and has not provided me a loaner vehicle. The manufacturer provides reimbursement for a car rental upon repair of the vehicle, however, they had my vehicle for now for 10 weeks. Who rents a vehicle for ten (10) weeks? Not me, and then I have the uncertainty of a full reimbursement upon the completion of my warrantied vehicle repair. More