Ed Voyles Hyundai

Great Experience Especially from Terrance Going in as most people do I was expecting the worst. Not only did Terrance make an unpleasant financial experience OK. He went above and beyond the c Going in as most people do I was expecting the worst. Not only did Terrance make an unpleasant financial experience OK. He went above and beyond the call of duty when it turned out that I needed to get my engine replaced. Terrance is a great rep and would definitely come back to him. More

No service advisors answers the phone Called 6x over 3 days. Operator transferred to service dept and no one answers, bounced back to operator. Once, I reached a voice mail and left messag Called 6x over 3 days. Operator transferred to service dept and no one answers, bounced back to operator. Once, I reached a voice mail and left message to call back. Received email for appointment but wanted info on duration of work, so cancelled. Last call, operator took a message to have someone call back and finally spoke to service advisor. I had to tell operator that no one is answering the phone in service department. More

Terrance made it right I was unhappy because my service was not covered by my warranty, but Terrance did everything in his power to make it right. Many times, it's not what I was unhappy because my service was not covered by my warranty, but Terrance did everything in his power to make it right. Many times, it's not what you say, but how you say it. He remained calm even as my frustration was clearly visible. More

Always a great experience! April is always so helpful with helping me with car. She’s great at multitasking and very nice as well as the other staff.amazing! April is always so helpful with helping me with car. She’s great at multitasking and very nice as well as the other staff.amazing! More

Car services She was very detailed about information on car. Would choose her again as service advisor. Area of service very comfortable ,very nice and clean place She was very detailed about information on car. Would choose her again as service advisor. Area of service very comfortable ,very nice and clean place. They did a very nice job cleaning car in and outside. More

Outstanding April was outstanding! She answered every question that I had, and she went above and beyond in reference to a claim I needed taken care of. My local April was outstanding! She answered every question that I had, and she went above and beyond in reference to a claim I needed taken care of. My local dealership couldn’t get me in to help me (Ed Voyles is not my local Hyundai dealership), but when I called, April was super helpful and took care of me. I will make a point to come to this dealership first, from now on. More

Took over 2 hours Went in for an oil change around 12:20 and left after 2:30. Was told oil changes take about an hour to an hour and a half which seems excessive consid Went in for an oil change around 12:20 and left after 2:30. Was told oil changes take about an hour to an hour and a half which seems excessive considering most places state they take less than an hour. More

Terrence Rollins is a sleezy person!!! I knew exactly what was wrong with me car and what needed to be fixed. Terrance Rollins decided to add extra services though I didn’t need them which I knew exactly what was wrong with me car and what needed to be fixed. Terrance Rollins decided to add extra services though I didn’t need them which made my bill higher than what it should’ve been. With no regard, he smirked while I was explaining that I couldn’t pay for the stuff that I didn’t ask for. He’s a liar. Very sleezy. And doesn’t take accountability. More

Great service and dealership Love my Santa Fe and love the service department. Rob did a stellar job taking care of my service for years and Cathy has stepped right in without mi Love my Santa Fe and love the service department. Rob did a stellar job taking care of my service for years and Cathy has stepped right in without missing a beat. More

Great Customer Service Excellent customer service, the staff is always so nice and friendly. Hats off to Shane (for keeping his promise in dealing with a past issue) and Te Excellent customer service, the staff is always so nice and friendly. Hats off to Shane (for keeping his promise in dealing with a past issue) and Terrence,. Terrence was polite and professional, and he aswered all of my questions. The actual service done to my vehicle was great and efficient. More