Ed Voyles Hyundai

Great Hyundai Dealership I purchased the Elantra in 2009. It has been and continues to be a great car. We have used the Ed Voyles service department through out the warranty p I purchased the Elantra in 2009. It has been and continues to be a great car. We have used the Ed Voyles service department through out the warranty period and will continue to do so in the future. The staff is friendly and helpful. We have had few problems but the mechanics were always able to correct them to our satisfaction. More

Great Service Liaison Cathy primarily manages the servicing of my Hyundai Tucson which I lease from Donlen through my company. She's great at being a liaison between me an Cathy primarily manages the servicing of my Hyundai Tucson which I lease from Donlen through my company. She's great at being a liaison between me and Donlen in order to get my Hyundai properly serviced year round. I'm going to miss her as it's coming near time to turn-in my Tucson back to Donlen. My wife & I just bought a 2018 Kia Sportage from her sister store, so we'll be next door getting it serviced. I'll make sure to stop by and stick my head in to Cathy's office from time to time. I love her personality and service. She's a keeper!!!! More

Wait time I waited almost 3 hours on a monday to get an oil change. I came in around 10:15 am and didn't leave until around 1 pm which made me late to another a I waited almost 3 hours on a monday to get an oil change. I came in around 10:15 am and didn't leave until around 1 pm which made me late to another appointment that was in downtown Atlanta. When my car finally came up, it took another 15 min or so for the cashier to call me to pay for the service. I was not expecting to be there that long on a monday. More

Inconsistent I went to the service dept for a minor warranty repair. The part had to be ordered, I scheduled an appt. and waited. I had to call and check on the pa I went to the service dept for a minor warranty repair. The part had to be ordered, I scheduled an appt. and waited. I had to call and check on the part before I headed there to my appt., part not ready, so I scheduled another appt. Part not ready again. They did not keep me informed about the status, I had to contact them. I mostly dealt with Terence in the Service dept. there was also a female service advisor who was very unpleasant. Finally, after a long time for the part to be ready - my car was repaired. I dropped it off because I was told it would take approx. 4 hours to repair. The repair was completed in 4 hours. The cashier - Lisa Torres was nice to work with, very friendly. I purchased my vehicle from here because I had trouble with the previous Hyundai dealership. I hope this is not an indication of future service calls. More

Great This was my sixth purchase at Ed Voyles and my sixth Hyundai. The sales rep that took me out for my test drives was very professional and had the answ This was my sixth purchase at Ed Voyles and my sixth Hyundai. The sales rep that took me out for my test drives was very professional and had the answers to all my questions. The sales manager was great and negotiated a great price on the car for me since I was a repeat customer. The sales rep we used is not listed below, he works at Ed Voyles KIA. When the KiA did not meet my expectation he worked with me at Hyundai. I was his very first sale with Ed Voyles. You would never have known he was a new hire. More

Scheduled Warranty Service Visit Took Way Too Long Our 2017 required it's second standard warranty visit. Services provided included: oil change; tire rotation; 27 point inspection; recall campaign (1 Our 2017 required it's second standard warranty visit. Services provided included: oil change; tire rotation; 27 point inspection; recall campaign (17-01-062). I scheduled an appointment for this service with a "customer waiting" status. My wife brought the vehicle in and this "simple" service took 2.5 hours to complete. Not once was she updated on the delay or progress, no explanations. This is unacceptable. More

Love the dealership Time is lengthy but staff is great. Enjoy the experience. Been a customer for 5 years since I moved to Georgia. Wish I could see more consistently in Time is lengthy but staff is great. Enjoy the experience. Been a customer for 5 years since I moved to Georgia. Wish I could see more consistently in staff. More

Wonderful Chianna Massie was great ! Knowledgeable,friendly,and not pushy. Wonderful car buying experience . I would definitely recommend this kia dealership to Chianna Massie was great ! Knowledgeable,friendly,and not pushy. Wonderful car buying experience . I would definitely recommend this kia dealership to my friends and clients More

Used Santa Fe My only complaint is that I bought a used 2014 Santa Fe, still under factory warranty, but it only came with one key. The salesman said they would se My only complaint is that I bought a used 2014 Santa Fe, still under factory warranty, but it only came with one key. The salesman said they would sell me a key at dealer cost.....went back to buy the key and it was going to be $288.00 plus $65.00 to program it. I can buy the key online for $135.00 so dealer cost can't be $288.00 Other than that it was a good experience. More

ED VOYLES HYUNDAI MY SERVICE EXPERIENCE WITH ED VOYLES WAS SUPERB. TERRANCE WAS MY SERVICE REP, VERY KNOWLEDGABLE & PROFESSIONAL. THIS WAS MY 2ND REPAIR, I WILL ALWAYS MY SERVICE EXPERIENCE WITH ED VOYLES WAS SUPERB. TERRANCE WAS MY SERVICE REP, VERY KNOWLEDGABLE & PROFESSIONAL. THIS WAS MY 2ND REPAIR, I WILL ALWAYS UTILIZE THIS LOCATION. More