Ed Voyles Hyundai

This dealership restored my faith that quality people really do exist! Great experience today at Ed Voyles Hyundai of Smyrna I experienced a horrific used car misfortune. I DID NOT originally purchas really do exist! Great experience today at Ed Voyles Hyundai of Smyrna I experienced a horrific used car misfortune. I DID NOT originally purchase this car from Ed Voyles but I brought it to their service department for diagnosis after taking it to 3 other shops who were unable to diagnose its problem. It was an intermittent problem that seemed impossible to diagnose and ultimately it was determined that it would cost more than the car was worth to fix it. I lost a lot of hard-earned money on this car and was left without reliable transportation as a result. I was in shock at this point. John Higham the general manager at Ed Voyles Hyundai in Smyrna was sensitive to my plight and promised to help me find a replacement vehicle. He tasked his staff to keep an eye out for a suitable car and enabled me to purchase a very nice low mileage reliable car at a great price that I could afford after my significant financial loss. I know in this inflated used car market he could have sold this car to another person for much more money however, he totally kept his word and I was treated like a V.I.P. by every person there who helped me through this process. Bryan Nelson was my salesperson...knowledgeable, patient, kind, non-pressuring; he went way above and beyond in order to help me feel comfortable and confident with this purchase. I would highly recommend Bryan as a salesperson. Thank you all so very much for making this happen for me I feel li like a huge load of worry has been lifted off my shoulders. You kept your word-- and then some--- This was an incredible act of kindness. You have earned my trust and I am so appreciative of everyone's efforts, responsiveness, follow-through, and exceptional customer service. You have totally turned around my previous used car misfortune, restored my belief that quality people do exist and they will do the right thing to help a person in need and will honor their word with action. Thank you Anne Mincey More

Can’t say enough good about this dealership. Paul answered my call. I told him I was looking for a Hyundai Santa Cruz Limited. He said they had one. He held it while I drove three and a half hours answered my call. I told him I was looking for a Hyundai Santa Cruz Limited. He said they had one. He held it while I drove three and a half hours to get there. Gave me a fair amount on my trade. This is an amazing car. And a great dealership. More

Ed Voyles Hyundai is the best!My daughter’s 2013 Elantra Ed Voyles Hyundai is the best! My daughter’s 2013 Elantra needed the 30,000 mile service, plus front brakes. I called to set up the appointment with Ed Voyles Hyundai is the best! My daughter’s 2013 Elantra needed the 30,000 mile service, plus front brakes. I called to set up the appointment with Cathy S, and then proceeded to change that appointment many times over a two-week span, due to my daughter’s work schedule. Cathy was unfailing kind to me when, yet again, I had to call and change! The service department performed the needed repairs, plus they called and informed me of the need for front brakes. In by 9, out by 3. Just perfect! Thank you for another positive Ed Voyles experience. More

Repairs & great customer serviceThe guys did a wonderful Repairs & great customer service The guys did a wonderful job with my bumper, was very pleasant and very knowledgeable will definitely use there serv Repairs & great customer service The guys did a wonderful job with my bumper, was very pleasant and very knowledgeable will definitely use there service again!! More

Excellent Service. Outstanding Salesman Dewayne. This is my third purchase of a Sonata from Dewayne. I continue to return because of his honesty and helpfulness when making my purchase. Thank you Dew This is my third purchase of a Sonata from Dewayne. I continue to return because of his honesty and helpfulness when making my purchase. Thank you Dewayne. More

Great Service I took my vehicle in for inspection. Nothing found wrong. Most dealerships would have found something to charge for even if not needed. Thanks Phillip I took my vehicle in for inspection. Nothing found wrong. Most dealerships would have found something to charge for even if not needed. Thanks Phillip for your honesty. You have found a new customer that will return for all service and maintenance needs. More

Great Service Very, very satisfied with the service and the price. I really enjoyed the friendly and courteous employees. The first person (I don't remember his n Very, very satisfied with the service and the price. I really enjoyed the friendly and courteous employees. The first person (I don't remember his nam) and the knowledgeable a d highly professional Ms. Vera. More

Great Customer Service My wife and I were on our way to look at a Nissan Murano when we passed the Hundayi dealership and decided to pull in and look at their SUV's. We were My wife and I were on our way to look at a Nissan Murano when we passed the Hundayi dealership and decided to pull in and look at their SUV's. We were greeted by Reid Glenn who treated us as friends and not just as customers, right from the start. We didn't find anything on the KIA lot so Reid took us next door to the KIA dealership and showed us a few cars. We found a KIA Sorento that we liked and made the deal. While in the dealership, Drew Tutton, I assume to be GM, came up and introduced himself to my wife and me. Everyone we encountered was very friendly, especially Reid Glenn. I have bought many cars in my life and I can honestly say this was the most enjoyable experience of them all. More

Great service Ed Voyles did an excellent job on repairing my car. They went above and beyond the scope of what appeared to be wrong with my car and made sure the un Ed Voyles did an excellent job on repairing my car. They went above and beyond the scope of what appeared to be wrong with my car and made sure the underlying damage was also replaced. Thank you Ed Voyles for the great service. More

Started great but ending spoiled the whole thing The day started out great until I went to finance the car. Josh (I believe his name is) was incredibly rude, distasteful, and condescending. Salesman The day started out great until I went to finance the car. Josh (I believe his name is) was incredibly rude, distasteful, and condescending. Salesman even told me it's not the first time he drove customers out. For someone buying a brand new car this is unacceptable. I spoke with the manager and VERY little was done about the situation. Not please and I won't be going to them for maintenance. More