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Ed Napleton Acura

Elmhurst, IL

4.6
774 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 774 reviews

March 03, 2014

Perry G and Oscar M were so fun to work with! I've never had such an amazing sales experience! Not too mention the rest of the staff were so friendly! I would highly recommend this dealership and th More

by carrietij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry G and Oscar M
February 16, 2014

Came in and made the whole experience over easy! Second car I've purchased from Napleton Acura thanks for your help! See u in a couple months for service. More

by blzk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
January 05, 2014

I don't know what happened to this dealership. As a previous customer I came back hoping that they can take care of me. Unfortunately I quickly found out that old management is gone and this place beca More

by Mjohnson1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will, Sam
Jul 19, 2019 -

Ed Napleton Acura responded

If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300 and we will do our best to make this better. Please reach out to us at (630) 941-4300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. If you would like to discuss your experience in more detail, please give us a call at (630) 941-4300 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Please reach out to us at (630) 941-4300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Please reach out us at (630) 941-4300 and we will work with you personally in rectifying the issues you experienced. We want to regain your trust and your business so please reach out to us at (630) 941-4300. We will work with you to resolve this matter to your satisfaction. Please contact our Manager at (630) 941-4300 so that we may ensure your experiences with our dealership are more pleasant moving forward.

November 15, 2013

Dodie is the man. Great customer service. Easy to work with. Good follow-up. Very Knowledgeable. Dodie did not waste my time with things I did not need to know. Price was fair. Super nice guy. More

by ffejkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diosdado Manaloto
August 28, 2013

I had a great experience buying my vehicle. Everyone from Ted to finance were great to work with. I recommend buying from Napleton Acura. 4 other dealers couldn't come close to the great price I got from Nap More

by rgrahsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Saras
June 15, 2013

Dodie and everyone were just great! No pressure and very professional. The whole experience was pleasurable. Its delaerships like these that we need more of. I would recommend them to all friends and family More

by Autoaddict
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dodie
June 10, 2013

I recently purchased an MDX from Napleton Acura in Elmhurst and was extremely pleased with the experience. Unlike previous salespeople I have dealt with in the past, Ted Saras was courteous, knowledge More

by Terri5611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Saras
April 16, 2013

Fair, Easy, Friendly and Quick. Highly recommended to anyone(like myself) tired of dealer games. Best experience out of 3 other Acura dealers I visited. Thanks Guys! More

by MarkJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Cybulak, Michael Colazzo
July 18, 2012

I bought 2 cars from Napleton Acura over the past 2 years. Both times we worked with the Internet Manager, Ted Saras. Each time was a refreshing change from my past experiences with other dealers. Frie More

by Johtilkian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Sara's
October 27, 2011

This dealership made me feel extremely comfortable with my first car-buying experience. They answered all my questions and were not pushy at all. I would highly reccommend Ed Napleton Acura for anyone in More

by beierjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Galecki, Frank Pickett