Ed Napleton Acura

Excellent Great experience leasing a new Acura RDX. T.J. was a pleasure to work with, his no pressure sales process put me at ease and made the process complete Great experience leasing a new Acura RDX. T.J. was a pleasure to work with, his no pressure sales process put me at ease and made the process completely enjoyable. Michael, who walked me through the car before pulling off the lot, made me totally comfortable with all the high tech features. The finance department had me in and out in no time, even on a busy holiday weekend. I highly recommend this dealership. More

Excellent Service Both Andrew and Margaret were very helpful evey step of the way. Both very easy to work with while purchasing, paperworm and disposing of old car Both Andrew and Margaret were very helpful evey step of the way. Both very easy to work with while purchasing, paperworm and disposing of old car More

Loving my brand new RDX Everyone at Ed Napleton Acura was awesome. From Connor the sales person to the management staff, my experience was great. I was torn between the RDX Everyone at Ed Napleton Acura was awesome. From Connor the sales person to the management staff, my experience was great. I was torn between the RDX and TLX, but the sales team gave me a comparison and let me drive both. I ended up with the RDX and I love it. TJ thanks for helping out on Connor's morning off! More

Great Experience Overall I purchased a 2012 Chrysler Town and Country minivan. Thomas Hendzell the sales associate was extremely helpful and patient with us throughout. He w I purchased a 2012 Chrysler Town and Country minivan. Thomas Hendzell the sales associate was extremely helpful and patient with us throughout. He wasn't pushy which was refreshing. He took the time to answer all our questions and walk us through all of our options. If you are looking to purchase a vehicle whether new or used check out Ed Napleton Acura and ask for Thomas. More

Bought 2011 TL from Tim Bought my TL last April and couldn't be happier with it! Got some great options from Tim and he was very helpful throughout the buying process. Narrow Bought my TL last April and couldn't be happier with it! Got some great options from Tim and he was very helpful throughout the buying process. Narrowed down many options and found exactly what I was looking for- technology pack, low mileage, color, and budget. If you are looking for a car, ask for Tim and he will find the right car for you. More

Friendly, not Pushy Investigated a 2016 Acura TLX, only to find that it was basically the same as the 2015 model. Though I didn't get the car from Erik, I found that he Investigated a 2016 Acura TLX, only to find that it was basically the same as the 2015 model. Though I didn't get the car from Erik, I found that he was very responsive to my needs. This dealership is definitely worth checking out. More

Worst service ever!!!!!!!! I bought a car at this dealership, had shocks problem next day, when i asked to fix it they told me that this is normal that it had a crashing sound i I bought a car at this dealership, had shocks problem next day, when i asked to fix it they told me that this is normal that it had a crashing sound in the trunk. Finally after i got there for the third time and talked to a manager right there they agreed to replace them. Couple of month later i came over again to change the oil, they took it to carwash and received it with a heavy scratch on the molding and when i asked to replace it they told me that this is smth i did and it is totally not their responsibility. There is no cust serv at this dealer , peopple over there doesn't know anything about polite speech. Never, Never go there again!!!!!!!!!!!!!!!!! More

One of the worst - Liars Liars Liars - Stay Away Its hard to believe these guys want to sell you a car. Near impossible to get a hold of. They don't return phone calls. When they do its always from a Its hard to believe these guys want to sell you a car. Near impossible to get a hold of. They don't return phone calls. When they do its always from a different person. They don't communicate so you get a different story from each one. The salesman quoted me a price and offered to may some minor repairs. The sales manager called and reneged on the whole deal. They called me back and actually quoted me a price higher than what was listed on the internet. I would rather have a tooth extracted without Novocain than buy a car from them. Seriously - they couldn't give me a car. STAY AWAY STA AWAY STAY AWAY More

Excellent customer support I purchased my 2016 Aura MDX for a surprise. The entire team was very helpful from bigginiing to End. Especially my sales associate Tim McLean. He he I purchased my 2016 Aura MDX for a surprise. The entire team was very helpful from bigginiing to End. Especially my sales associate Tim McLean. He helped me from test drive to selecting colors to findings my requested Combination MDX to out the door. I will recommend this dealership to anyone. Try them before you make your dissuasion. Ask for Tim McLean More