Ed Napleton Acura

Oil Change Nick was very direct and explained all items in great detail. I'm very please with his customer service. I would recommend to my friends and family. Nick was very direct and explained all items in great detail. I'm very please with his customer service. I would recommend to my friends and family. More

Exceptional I arrived on time for my appointment. My car was taken within 5 minutes of my arrival to the dealership. The necessary paperwork was filled out by th I arrived on time for my appointment. My car was taken within 5 minutes of my arrival to the dealership. The necessary paperwork was filled out by the service rep.Jared, and I was told that the job would take about 1 hour and 15 minutes. I knew what to expect, and the time was slightly less. I was given a written report of the work done, and work which needs to be done the next visit to the dealership with the estimate for the cost. Everything went very well and my wait in the customer waiting area was very comfortable. I left a very satisfied customer. Marion More

Disappointed Warning to all unless you are an expert car buying consumer, stay away!!! If you must go to this dealer ask for Kylie. Other than that, stay away! I t Warning to all unless you are an expert car buying consumer, stay away!!! If you must go to this dealer ask for Kylie. Other than that, stay away! I thought it was a safe place because of the friendliest of everyone from the moment you walk through the door. Bottom line stay away, drive a little further because if you run into a problem, the GM will not give a darn. You have left there car lot and signed everything, so this is your fault. Stay away!!! Take the time to drive a bit further to ensure that you get what you were promised and there are no hidden cost. The smile will throw you off. More

Excellent service!! I am on my 3rd car from Ed Napleton Acura in elmhurst. They have gone above and beyond my expectations and have always treated me with kindness and re I am on my 3rd car from Ed Napleton Acura in elmhurst. They have gone above and beyond my expectations and have always treated me with kindness and respect. I would not hesitate to recommend them. Great sales team and service department! More

Service error B in and out less than an hour Brandon Kirinsh was very professional and he worked around my busy work schedule. He scheduled my appointment for Acura service error B - oil change a Brandon Kirinsh was very professional and he worked around my busy work schedule. He scheduled my appointment for Acura service error B - oil change and rotate tires. He was able to schedule me on the same day and serviced my vehicle less than an hour. Keep up the excellent service!!! James More

Flexible and good service Thank you ~ Brandon was helpful and explained my service for my Acura. He walked me through it and took good care of my car throughout. Thank you ~ Brandon was helpful and explained my service for my Acura. He walked me through it and took good care of my car throughout. More

Great service with minimal wait time! Great service department! John and Brent were very helpful. George Res, who sold me my car, was even kind enough to find me a quiet place to work on a Great service department! John and Brent were very helpful. George Res, who sold me my car, was even kind enough to find me a quiet place to work on a presentation while I waited! More

Great service for my Kia Soul We are absolutely pleased with our new Kia Soul and the service we received during the sales process. We will recommend this dealership and salesman We are absolutely pleased with our new Kia Soul and the service we received during the sales process. We will recommend this dealership and salesman to our friends and family. More

Just exellent service! Higly recommended! I like visiting this Kia dealer. The guys working there are very friendly, smart and professional. It's is also very close destination for me. 5- I like visiting this Kia dealer. The guys working there are very friendly, smart and professional. It's is also very close destination for me. 5- stars! More

Great service! Great service.... brought my car in for an oil change, was advised they were running behind but it didn't seem to take that long. Waiting area is grea Great service.... brought my car in for an oil change, was advised they were running behind but it didn't seem to take that long. Waiting area is great! More