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Ed Napleton Acura

Elmhurst, IL

4.7
769 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 769 reviews

July 14, 2018

Looking to buy a new car The salesman help me a lot in understanding the process and the vehicles he was very pleasant and patient from beginning to end I’m very pleased. More

by Liz16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2018

Another good experience I always have a good experience when I visit Napleton for service on my car. They are friendly, courteous and respectful of my schedule. I would recom More

by tfuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Briskey
Jul 19, 2019 -

Ed Napleton Acura responded

Thank you so much again for your feedback! We hope you have a great day!

July 11, 2018

A dealership power outage was overcome by manual payment. When a starter was installed a dealership power outage hampered credit card payment, but a manual arrangement was made so that I could drive home. More

by Hasemnika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hurtado
Jul 19, 2019 -

Ed Napleton Acura responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 11, 2018

Early oil change This is my 2nd Service visit(both oil changes). They were able to get me in on short notice. They also uncovered that my alignment was off due to pot More

by dkunkel53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Montijo
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2018

Very pleasant experience This was my second visit to the dealership to purchase a new SUV. I drove from Michigan both times because of the friendly and professional people I w More

by Mmllexus23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana (internet Sales), and financial guy (Erik ??)..
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2018

worked with me to service the car in a timely manner. The manager approved a discount for this service as it was over $1500, which was very helpful to me. I was provided with shuttle service to get a rid More

by MaritsaCPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the young lady who helped me in service, but she was very professional and accommodating. The manager was too.
Jul 19, 2019 -

Ed Napleton Acura responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 03, 2018

professional and courteous Patty ,Pawel Kaszuba and Rick (finance mgr) were extremely helpful and worked very hard to get me a deal that I was comfortable with. I appreciated th More

by phubka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty and Rick (finance manager), Pawel Kaszuba
July 01, 2018

Happy with buying experience I dealt with Roberto and he was very helpful throughout the entire process. He showed us and explained the features in the car. He was considerate dur More

by Kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Roberto and Darius
Jul 19, 2019 -

Ed Napleton Acura responded

Thank you so much for choosing Ed Napleton Acura as your first choice for service!

June 30, 2018

Verry happy! This is a grest place. Verry straight forward, honest and easy going people to work with. I’m looking forward to have my car serviced here always! More

by 2012 sportage owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Briskey, Elizabeth Zato, Dan Diomede, Pawel Kaszuba, Chris Krulak
Jul 19, 2019 -

Ed Napleton Acura responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 29, 2018

Professional, timely, friendly I was cordially and promptly waited on. Work was performed in the time specified. Recommendations given as needed. Escorted to car at departure. Thank More

by Ms. Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salmann Syed, Mariano Martinez
Jul 19, 2019 -

Ed Napleton Acura responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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