Ed Napleton Acura
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Looking to buy a new car The salesman help me a lot in understanding the process and the vehicles he was very pleasant and patient from beginning to end I’m very pleased. The salesman help me a lot in understanding the process and the vehicles he was very pleasant and patient from beginning to end I’m very pleased. More
Another good experience I always have a good experience when I visit Napleton for service on my car. They are friendly, courteous and respectful of my schedule. I would recom I always have a good experience when I visit Napleton for service on my car. They are friendly, courteous and respectful of my schedule. I would recommend them to my friends and family. More
A dealership power outage was overcome by manual payment. When a starter was installed a dealership power outage hampered credit card payment, but a manual arrangement was made so that I could drive home. When a starter was installed a dealership power outage hampered credit card payment, but a manual arrangement was made so that I could drive home. More
Early oil change This is my 2nd Service visit(both oil changes). They were able to get me in on short notice. They also uncovered that my alignment was off due to pot This is my 2nd Service visit(both oil changes). They were able to get me in on short notice. They also uncovered that my alignment was off due to pot holes, so they corrected and I was amazed at the detail report and explanation of the issue. My car was cleaned inside & out like it was brand new.. More
Very pleasant experience This was my second visit to the dealership to purchase a new SUV. I drove from Michigan both times because of the friendly and professional people I w This was my second visit to the dealership to purchase a new SUV. I drove from Michigan both times because of the friendly and professional people I worked with. The entire experience was informative and relaxing. Thanks to the Sales Manager, Wade, Dana (internet sales), and the finically guy (Erik, I think). More
worked with me to service the car in a timely manner. The manager approved a discount for this service as it was over $1500, which was very helpful to me. I was provided with shuttle service to get a rid The manager approved a discount for this service as it was over $1500, which was very helpful to me. I was provided with shuttle service to get a ride back home and back to KIA to pickup my car, which was extremely helpful as the work on my car took most of the day. More
professional and courteous Patty ,Pawel Kaszuba and Rick (finance mgr) were extremely helpful and worked very hard to get me a deal that I was comfortable with. I appreciated th Patty ,Pawel Kaszuba and Rick (finance mgr) were extremely helpful and worked very hard to get me a deal that I was comfortable with. I appreciated the fact that I asked for them to have all paperwork ready for me when I came back to the dealership to sign the loan papers everything was ready and I was in and out within 20 minutes More
Happy with buying experience I dealt with Roberto and he was very helpful throughout the entire process. He showed us and explained the features in the car. He was considerate dur I dealt with Roberto and he was very helpful throughout the entire process. He showed us and explained the features in the car. He was considerate during the negotiation phase. He accompanied us during test drive and answered all our questions. Later he even drove to our house to help get the car back with only one driver. Thanks a lot! More
Verry happy! This is a grest place. Verry straight forward, honest and easy going people to work with. I’m looking forward to have my car serviced here always! This is a grest place. Verry straight forward, honest and easy going people to work with. I’m looking forward to have my car serviced here always! More
Professional, timely, friendly I was cordially and promptly waited on. Work was performed in the time specified. Recommendations given as needed. Escorted to car at departure. Thank I was cordially and promptly waited on. Work was performed in the time specified. Recommendations given as needed. Escorted to car at departure. Thank you for your prfessional and friendly demeanor Great service!! More