Ed Napleton Acura

Great Experience I had a great experience talking to the Sales at Ed Napleton Acura. Wade was able to answer all my concerns and questions concisely and patiently. T I had a great experience talking to the Sales at Ed Napleton Acura. Wade was able to answer all my concerns and questions concisely and patiently. Thank you! More

Such an awesome experience! Thank you formy new Acura Such an awesome experience! Thank you for my new Acura and making my car buying process so easy. Highly recommend seeing Wilson at Acura of Elmhurst. Such an awesome experience! Thank you for my new Acura and making my car buying process so easy. Highly recommend seeing Wilson at Acura of Elmhurst. More

Rich, Harris and Eldin were a great help with our purchase. They truly made our experience amazing! My husband and I appreciate all that they did for us. purchase. They truly made our experience amazing! My husband and I appreciate all that they did for us. More

Very Friendly Andre Sr was an extremely friendly and pleasant salesman. I knew I was in for a good experience from the beginning of my visit to buy my '16 Hyundai S Andre Sr was an extremely friendly and pleasant salesman. I knew I was in for a good experience from the beginning of my visit to buy my '16 Hyundai Sonata Hybrid from the get-go because of how quickly we got along. I would highly recommend going through Andre Sr if you're looking to buy a car at Napleton. More

This dealership has the best customer service. They never disappoint me every time I bring my car in. I met with Diego Carrillo the last time I brought my car in. One of the tires kept losing pressure. He ha disappoint me every time I bring my car in. I met with Diego Carrillo the last time I brought my car in. One of the tires kept losing pressure. He had it checked and pulled out a 1” nail! He had the tire plugged free of charge! I was back out on the road within half an hour. I was very pleased with their service, and I enjoyed their complimentary coffee very much. Thank you, NapletonAcura. More

Great Experience Andre Jr was great to work with. He made sure I was taken care of and got me the vehicle I wanted. Thanks so much! Andre Jr was great to work with. He made sure I was taken care of and got me the vehicle I wanted. Thanks so much! More

I went in to drive a 2019 Kia Sorento slightly used with 230 miles for $18,495 plus fees etc so I figured the price would be in the $22k range but it was for $26k. I asked how could this be and they added a 230 miles for $18,495 plus fees etc so I figured the price would be in the $22k range but it was for $26k. I asked how could this be and they added a $1,400 certified fee in which I never agreed too and a $1,395 Napleton Experience fee in which they told me is not negotiable even though I don’t see anything about this online. Rest assured, I wouldn’t recommend this place to anyone. I was able to get the vehicle at a reasonable price after fighting back but a customer shouldn’t have to go through all the hazel. I still want to know more about this Napleton Experience package which is mandatory. I think that’s a joke to force your customers into buying. More

What does Ed Napleton and the First Marshal Auto Auction in Harvey IL have in common? Neither give a xxxx about satisfied customer's, neither advertise actual prices, both use unethical sales tactics to att in Harvey IL have in common? Neither give a xxxx about satisfied customer's, neither advertise actual prices, both use unethical sales tactics to attempt to con customers. This place is a total joke. All car dealerships have an expected level of sleeze but Ed Napleton wins the sleeze ball scam grand prize. I drove 2 hours with all intents to purchase a vehicle for the advertised price. And just as all the other 1 star reviewers stated... you guessed it $3800 used vehicle inspection and some xx warranty package for $1800. A $3800 inspection on a 2019 vehicle with 15,000 miles. What the xxxx do they expect to find? Do the rebuild The engine? I’ve never seen a tactic this shady. Watch out First Marshall Auto Auction in Harvey IL, you have some competition! More

Andre Sr and Andre Jr made sure I walked out of the dealership in the vehicle I wanted and negotiations. But got car I wanted. dealership in the vehicle I wanted and negotiations. But got car I wanted. More