Ed Napleton Acura
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience Andre Jr was great to work with. He made sure I was taken care of and got me the vehicle I wanted. Thanks so much! Andre Jr was great to work with. He made sure I was taken care of and got me the vehicle I wanted. Thanks so much! More
I went in to drive a 2019 Kia Sorento slightly used with 230 miles for $18,495 plus fees etc so I figured the price would be in the $22k range but it was for $26k. I asked how could this be and they added a 230 miles for $18,495 plus fees etc so I figured the price would be in the $22k range but it was for $26k. I asked how could this be and they added a $1,400 certified fee in which I never agreed too and a $1,395 Napleton Experience fee in which they told me is not negotiable even though I don’t see anything about this online. Rest assured, I wouldn’t recommend this place to anyone. I was able to get the vehicle at a reasonable price after fighting back but a customer shouldn’t have to go through all the hazel. I still want to know more about this Napleton Experience package which is mandatory. I think that’s a joke to force your customers into buying. More
What does Ed Napleton and the First Marshal Auto Auction in Harvey IL have in common? Neither give a xxxx about satisfied customer's, neither advertise actual prices, both use unethical sales tactics to att in Harvey IL have in common? Neither give a xxxx about satisfied customer's, neither advertise actual prices, both use unethical sales tactics to attempt to con customers. This place is a total joke. All car dealerships have an expected level of sleeze but Ed Napleton wins the sleeze ball scam grand prize. I drove 2 hours with all intents to purchase a vehicle for the advertised price. And just as all the other 1 star reviewers stated... you guessed it $3800 used vehicle inspection and some xx warranty package for $1800. A $3800 inspection on a 2019 vehicle with 15,000 miles. What the xxxx do they expect to find? Do the rebuild The engine? I’ve never seen a tactic this shady. Watch out First Marshall Auto Auction in Harvey IL, you have some competition! More
Thank you for making it happen. My experience with with napleton is amazing, I love my new car. The salesman was great , he was extremely helpful , thanks to him I got the best deal. My experience with with napleton is amazing, I love my new car. The salesman was great , he was extremely helpful , thanks to him I got the best deal. More
Kyle has served 3 of my deals. I told him what fit my budget and he worked with me to get me what I wanted each time! I refuse to work with anyone else but Kyle. He is the absolute best sales man in term budget and he worked with me to get me what I wanted each time! I refuse to work with anyone else but Kyle. He is the absolute best sales man in terms of honesty and transparency. He will not let you down! More
Great Deal!!! This is the best dealership , I am really happy with the deal I got. I would like to thank the Amir and the managers who made it happen. I will defin This is the best dealership , I am really happy with the deal I got. I would like to thank the Amir and the managers who made it happen. I will definitely return to the dealership. I hope this helps you guys come here as well. More
Kristen was very knowledgeable about the RDX and very pleasant. She answered all my questions. I got a great deal from her. Personnel were friendly. pleasant. She answered all my questions. I got a great deal from her. Personnel were friendly. More
Very helpful. Did his very best to help understand our insurance and move forward with the purchase of our new car. Thanks Wilson!! Your the best!! insurance and move forward with the purchase of our new car. Thanks Wilson!! Your the best!! More
We worked with Syed Ali. He was very knowledgeable and made our whole car buying experience enjoyable. Highly recommend using him for a stress free experience. made our whole car buying experience enjoyable. Highly recommend using him for a stress free experience. More