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Ed Napleton Acura

Elmhurst, IL

4.7
769 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 769 reviews

December 29, 2019

Great Experience Andre Jr was great to work with. He made sure I was taken care of and got me the vehicle I wanted. Thanks so much! More

by Maurice Hubbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris in finance was great he has great customer service skills.
Jan 02, 2020 -

Ed Napleton Acura responded

Hi there Maurice, thank you for your review. It's great to hear Andre could take care of you; we’re always happy to help if anything else comes up. We appreciate you choosing Chicago-land's #1 Acura Dealership!

December 24, 2019

I went in to drive a 2019 Kia Sorento slightly used with 230 miles for $18,495 plus fees etc so I figured the price would be in the $22k range but it was for $26k. I asked how could this be and they added a More

by Patkraus3
Recommend Dealer
No
Employees Worked With
Other Employees : Firas Syrani
Jan 14, 2020 -

Ed Napleton Acura responded

Patkraus3, we are so disappointed to learn of this situation you have described.

December 18, 2019

What does Ed Napleton and the First Marshal Auto Auction in Harvey IL have in common? Neither give a xxxx about satisfied customer's, neither advertise actual prices, both use unethical sales tactics to att More

by shawnzigler
Recommend Dealer
No
Employees Worked With
Oscar
Jan 06, 2020 -

Ed Napleton Acura responded

Shawn, thank you for your honest comments. We regret to hear we were unable to reach an agreement on the vehicle you were interested in. Please contact our Manager at (630) 941-4300 so that we may ensure your experiences with our dealership are more pleasant moving forward.

December 17, 2019

Thank you for making it happen. My experience with with napleton is amazing, I love my new car. The salesman was great , he was extremely helpful , thanks to him I got the best deal. More

by Krystal Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
December 14, 2019

Andre Sr and Andre Jr made sure I walked out of the dealership in the vehicle I wanted and negotiations. But got car I wanted. More

by MJT
Recommend Dealer
Yes
Employees Worked With
Andre Sr and Andre Jr
Dec 17, 2019 -

Ed Napleton Acura responded

Hi, thanks for the great review and wonderful comments! We’re pleased to hear we could help you out. We look forward to your next visit! We appreciate you choosing Chicago-land's #1 Acura Dealership!

Dec 19, 2019 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Krystal! We work hard to provide each of our clients with the best automotive experience. We appreciate you choosing Chicago-land's #1 Acura Dealership! We hope to see you again!

December 12, 2019

Kyle has served 3 of my deals. I told him what fit my budget and he worked with me to get me what I wanted each time! I refuse to work with anyone else but Kyle. He is the absolute best sales man in term More

by Sroberson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Acura Finance
Dec 16, 2019 -

Ed Napleton Acura responded

We are pleased to hear you always have a great experience working with Kyle! Please don't hesitate to reach out if there's anything additional we can do for you. We appreciate you choosing Chicago-land's #1 Acura Dealership!

December 07, 2019

Great Deal!!! This is the best dealership , I am really happy with the deal I got. I would like to thank the Amir and the managers who made it happen. I will defin More

by bigman1337mula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
Dec 11, 2019 -

Ed Napleton Acura responded

Thanks for the great review! We're glad to hear our Staff took such great care of you! We strive to deliver a great experience to all of our valued customers. We appreciate you choosing Chicago-land's #1 Acura Dealership!

December 06, 2019

Kristen was very knowledgeable about the RDX and very pleasant. She answered all my questions. I got a great deal from her. Personnel were friendly. More

by Chula.3890
Recommend Dealer
Yes
Employees Worked With
Hitko Kadric
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Montijo
Dec 09, 2019 -

Ed Napleton Acura responded

Congratulations on your new RDX, Chula! It is great to hear Kristen was knowledgeable and pleasant to work with. We hope to see you again! Safe travels!

December 04, 2019

Very helpful. Did his very best to help understand our insurance and move forward with the purchase of our new car. Thanks Wilson!! Your the best!! More

by mookazoid900
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Ed Napleton Acura responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Acura! We appreciate you choosing Chicago-land's #1 Acura Dealership!

November 30, 2019

We worked with Syed Ali. He was very knowledgeable and made our whole car buying experience enjoyable. Highly recommend using him for a stress free experience. More

by Jafer
Recommend Dealer
Yes
Employees Worked With
Syed Ali
Dec 02, 2019 -

Ed Napleton Acura responded

Jafer, thank you for your positive review. We're glad to hear that you found Syed here at Ed Napleton Acura so helpful in the purchase of your new vehicle. We appreciate you choosing Chicago-land's #1 Acura Dealership!

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