Ed Napleton Acura

Excellent Customer Experience Being from Menomonee Falls, Wisconsin, we had the absolute best experience with Ed Napleton Acura in Elmhurst, IL in getting a 2020 TLX A-Spec for our Being from Menomonee Falls, Wisconsin, we had the absolute best experience with Ed Napleton Acura in Elmhurst, IL in getting a 2020 TLX A-Spec for our son.I would HIGHLY recommend this dealership hands down. Instead of 5 stars, I would give them a 10-star rating. The entire team from start to finish was great to work with - Wilson Quinones, Connor Klein, and Donnie D. A big shout out to these individuals! This dealership has set the bar for impeccable customer service/overall best customer experience. We definitely will be a return customer. More

Switched from McGrath Acura in Westmont The staff we dealt with, Dan and Wade, and eventually Connor, were beyond anything I have ever experienced at an Acura dealership. They really struck The staff we dealt with, Dan and Wade, and eventually Connor, were beyond anything I have ever experienced at an Acura dealership. They really struck a balance between not being pushy salesmen and salesmen who don't care about the customer at all. We initially came to the dealership because of their proximity to a BMW dealership when comparing the new RDX and the X3. After talking to Wade, Dan, the manager, stepped out of his office to welcome us and discuss pricing of the new 2019 RDX. His approach and customer service skills were something I have never experienced at any dealership. Initially, we had zero intentions of buying an Acura from Ed Napleton, but after having a casual, and pretty long, conversation with the above listed individuals, we decided to get a car from them, especially that our regular dealership that we bought multiple cars from (McGrath Acura in Westmont) was disrespectful. The entire experience did not feel like car buying as we all know it; it was very relaxed and professional at the same time. For as long as my family buys Acuras, Dan, Wade, and Connor have earned Ed Napleton Acura customers for life... as long as nobody else at that dealer ruins what they have established with us. More

I’m pleased by the help Kyle and Clara provided me with my in getting my Acura. Will come back again in the future for sure. my in getting my Acura. Will come back again in the future for sure. More

Thank you guys so much, I’ve been waiting to have a car in so long. With the support of your employees I got a car the fits me best. Thank you! in so long. With the support of your employees I got a car the fits me best. Thank you! More

Nice experience I was looking into getting my daughter her first car and we have been looking into this KIA she has been wanting for a while now. Thankfully we live c I was looking into getting my daughter her first car and we have been looking into this KIA she has been wanting for a while now. Thankfully we live close by the dealership and got her her nice new car. I appreciate the well service we were given, thanks y’all . More

It was nice working with Wilson in looking into Acura’s that would be enough room especially with kids. I’m happy with his help and responding to needs. that would be enough room especially with kids. I’m happy with his help and responding to needs. More

Very nice and respectful people, very negotiable with my budget. Very nice Kias, I really liked the newest models ! Enjoyed their service , great dealership!looking forward to going again soon. budget. Very nice Kias, I really liked the newest models ! Enjoyed their service , great dealership!looking forward to going again soon. More

Nice Acura’s! I love both new and used models. I definitely got lots of help from staff members and they were very nice and helpful on helping me find the right car for me . definitely got lots of help from staff members and they were very nice and helpful on helping me find the right car for me . More

Thank you Wilson for helping me find ways to help improve my Acura. He knew of the model well and his team helped me evaluate what I can do to see what was going on thanks you guys my Acura. He knew of the model well and his team helped me evaluate what I can do to see what was going on thanks you guys More

Thank you so much for taking care of me. I love my new Thank you so much for taking care of me. I love my new car Thank you for making me feel welcomed I will recommend this dealership Thank you so much for taking care of me. I love my new car Thank you for making me feel welcomed I will recommend this dealership More