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Ed Napleton Acura

Elmhurst, IL

Overview
Employees
Reviews
Vehicles
4.7
769 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 769 reviews

November 17, 2023

Tried to make a deal with this dealership from out of town but after 5 calls and a promises of a call back I never got one so stay clear of this dealership. Not a good business practice More

by fastvet1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Receptionist
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Dec 14, 2023 -

Ed Napleton Acura responded

Fastvet1025, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. I would like to ask for a chance to assist and do my best to turn this around. I will work with you personally to make sure you receive the best service. Please give me a call at your earliest convenience directly at 630-782-9300 x2378. I hope to hear from you soon. Best Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

November 16, 2023

Miguel did a great job thank you so much for getting me a new car More

by gailmucci315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel mancilla
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Dec 14, 2023 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Acura and we hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

October 30, 2023

I got to say my experience was absolutely phenomenal. I went in just looking but ended up driving home a new Acura Integra. Francisco wasn't pushy and well composed, worked within my budget. As myself co More

by justinanderso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Rivera
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Dec 14, 2023 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Justinanderso! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Kia/Acura Of Elmhurst 630.941.4300 ext 2378-2355 angela.rivera@napleton.com

October 27, 2023

Very happy with my purchase, Wade is very helpful, explain everything during the whole process More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Mike! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We appreciate you choosing Chicago-land's #1 Acura Dealership!

October 26, 2023

Great deal from Wade, got my first new car, enjoy driving it, 5 star service More

by Baeza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Ed Napleton Acura responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Acura so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

October 21, 2023

Mr. Michael Delaney was very helpful to me when I went to purchase my car. He was very kind and I appreciated his help. More

by oops23503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
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Oct 23, 2023 -

Ed Napleton Acura responded

Congratulations on your new car, Oops23503! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

September 30, 2023

Came here looking at used mdx, Wade gave a me deal that i can't say no to, love my new mdx aspec More

by Nagar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Ed Napleton Acura responded

Congratulations on your new car, Nagar! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any further questions, please give us a call. We're always happy to help! Regards, Marta NIlles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

September 30, 2023

The process is fast and easy, thank you for working with me, finally got the car i want More

by Steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Ed Napleton Acura responded

Hi Steph, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help. We appreciate you choosing Chicago-land's #1 Acura Dealership!

September 23, 2023

Steve martin was a terrific salesman! He listened to us and did not push anything we didn’t want. Car buying is stressful, but He made the process fun and easy. More

by Janeerisk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Martin
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Sep 25, 2023 -

Ed Napleton Acura responded

Hi Janeerisk, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We appreciate you choosing Chicago-land's #1 Acura Dealership!

September 16, 2023

Steven Martin has been the absolute best sales agent I have ever had the pleasure of dealing with. I would encourage all to check him out. More

by lincolnblackwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Martin
Report | Print
Sep 18, 2023 -

Ed Napleton Acura responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! We appreciate you choosing Chicago-land's #1 Acura Dealership!

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