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Ed Napleton Acura
Elmhurst, IL
775 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive.
If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont.
Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 775 reviews
October 31, 2020
First time leasing a car, Wade explain very clearly about how lease work, very helpful, and he worked out a great for us, good customer service how lease work, very helpful, and he worked out a great for us, good customer service More
by Kiki
Employees Worked With
October 28, 2020
Highly recommended this dealership, ask for Wade, very professional, he gave me a great deal for my first Acura, I am happy for that, will come back for service professional, he gave me a great deal for my first Acura, I am happy for that, will come back for service More
by Sam Oi
Employees Worked With
October 27, 2020
ED NAPLETON SHOULD PUT A DISCLAIMER ON THEIR WEB SITE THAT THEY WILL REFUSE TO SELL YOU A CAR UNLESS YOU COME INTO THEIR DEALERSHIP. YOU KNOW THERE IS A PANDEMIC CURRENTLY, CORRECT??? YOUR PHONE SYSTEM R THAT THEY WILL REFUSE TO SELL YOU A CAR UNLESS YOU COME INTO THEIR DEALERSHIP. YOU KNOW THERE IS A PANDEMIC CURRENTLY, CORRECT??? YOUR PHONE SYSTEM RINGS FOR SEVERAL MINUTES BEFORE BEING ANSWERED JUST TO BE PUT ON HOLD FOR ANOTHER SEVERAL MINUTES. BOTH YOUR SALESPEOPLE AND YOUR INTERNET DEPARMENT CANNOT TELL YOU CORRECTLY OR REFUSES TO TELL YOU IF A CAR IS ACTUALLY THERE OR SOLD. WE HAVE IT, UH SORRY IT'S SOLD, DAYS LATER YES IT'S AVAILABLE. MUST BE THE RUNAROUND WHEN SEEING AN OUT OF STATE AREA CODE. ONCE AGAIN; IF YOU DON'T WANT TO SELL OUT OF STATE, AT LEAST PUT IT ON YOUR WEB SITE INSTEAD OF WASTING MY TIME. PROBABLY SHOULDN'T WASTE YOUR MONEY FOR ADVERTISING ON THE INTERNET AS WELL. More
by MITCH
Employees Worked With
MARTA
October 08, 2020
This dealership is a disaster. Went in for a scheduled appointment for a solo test drive which was approved via email by the dealership. I had to wait 45 minutes for them to retrieve the vehicle after I a appointment for a solo test drive which was approved via email by the dealership. I had to wait 45 minutes for them to retrieve the vehicle after I arrived because it was blocked in by another vehicle and they lost the keys to the other car. Then they asked for my insurance card and when I retrieved it they denied me a test drive because I’m covered on a family insurance plan and my name is not on the card. I spoke to the manager before I left to express my frustration and he told me it was my fault because I didn’t know their policy and that I “wasn’t covered by insurance” even though I am. Terrible service. And also, the salesperson didn’t wear a mask the entire time I was there. More
by Chicagodriver
Employees Worked With
N/A
October 01, 2020
Been with the dealership for many years. 4th Acura from here, Wade is a nice guy, and Connor always give out crazy deal, good service here, Wade is a nice guy, and Connor always give out crazy deal, good service More
by Kang J
September 30, 2020
I came in on the used mdx, car was sold, but car was sold, but my salesmen Wade and manager Connor gave me a deal on new that I can not refuse, very good people over there sold, but my salesmen Wade and manager Connor gave me a deal on new that I can not refuse, very good people over there More
by Jon Ng
September 23, 2020
Just simple thank you for great service Marta provided me during my visit. Couldn't be happier with my purchase and my experience. Acura is a car to drive. during my visit. Couldn't be happier with my purchase and my experience. Acura is a car to drive. More
by Carol P
Employees Worked With
September 16, 2020
Excellent dealership. Good people, honest. Good selection of cars, fair priced. Wade was salesperson who did an amazing job. Will come back for future purchases. of cars, fair priced. Wade was salesperson who did an amazing job. Will come back for future purchases. More
by Tiran15
Employees Worked With
Wade
