
Ed Napleton Acura
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Highly recommended this dealership, ask for Wade, very professional, he gave me a great deal for my first Acura, I am happy for that, will come back for service professional, he gave me a great deal for my first Acura, I am happy for that, will come back for service More
ED NAPLETON SHOULD PUT A DISCLAIMER ON THEIR WEB SITE THAT THEY WILL REFUSE TO SELL YOU A CAR UNLESS YOU COME INTO THEIR DEALERSHIP. YOU KNOW THERE IS A PANDEMIC CURRENTLY, CORRECT??? YOUR PHONE SYSTEM R THAT THEY WILL REFUSE TO SELL YOU A CAR UNLESS YOU COME INTO THEIR DEALERSHIP. YOU KNOW THERE IS A PANDEMIC CURRENTLY, CORRECT??? YOUR PHONE SYSTEM RINGS FOR SEVERAL MINUTES BEFORE BEING ANSWERED JUST TO BE PUT ON HOLD FOR ANOTHER SEVERAL MINUTES. BOTH YOUR SALESPEOPLE AND YOUR INTERNET DEPARMENT CANNOT TELL YOU CORRECTLY OR REFUSES TO TELL YOU IF A CAR IS ACTUALLY THERE OR SOLD. WE HAVE IT, UH SORRY IT'S SOLD, DAYS LATER YES IT'S AVAILABLE. MUST BE THE RUNAROUND WHEN SEEING AN OUT OF STATE AREA CODE. ONCE AGAIN; IF YOU DON'T WANT TO SELL OUT OF STATE, AT LEAST PUT IT ON YOUR WEB SITE INSTEAD OF WASTING MY TIME. PROBABLY SHOULDN'T WASTE YOUR MONEY FOR ADVERTISING ON THE INTERNET AS WELL. More
This dealership is a disaster. Went in for a scheduled appointment for a solo test drive which was approved via email by the dealership. I had to wait 45 minutes for them to retrieve the vehicle after I a appointment for a solo test drive which was approved via email by the dealership. I had to wait 45 minutes for them to retrieve the vehicle after I arrived because it was blocked in by another vehicle and they lost the keys to the other car. Then they asked for my insurance card and when I retrieved it they denied me a test drive because I’m covered on a family insurance plan and my name is not on the card. I spoke to the manager before I left to express my frustration and he told me it was my fault because I didn’t know their policy and that I “wasn’t covered by insurance” even though I am. Terrible service. And also, the salesperson didn’t wear a mask the entire time I was there. More
Been with the dealership for many years. 4th Acura from here, Wade is a nice guy, and Connor always give out crazy deal, good service here, Wade is a nice guy, and Connor always give out crazy deal, good service More
I came in on the used mdx, car was sold, but car was sold, but my salesmen Wade and manager Connor gave me a deal on new that I can not refuse, very good people over there sold, but my salesmen Wade and manager Connor gave me a deal on new that I can not refuse, very good people over there More
Just simple thank you for great service Marta provided me during my visit. Couldn't be happier with my purchase and my experience. Acura is a car to drive. during my visit. Couldn't be happier with my purchase and my experience. Acura is a car to drive. More
Excellent dealership. Good people, honest. Good selection of cars, fair priced. Wade was salesperson who did an amazing job. Will come back for future purchases. of cars, fair priced. Wade was salesperson who did an amazing job. Will come back for future purchases. More
Thank you Victor for all your help! I love my new Acura Rdx!! If you are looking for great deals and excellent customer service go to Ed Napleton Acura you won't be disappointed. Rdx!! If you are looking for great deals and excellent customer service go to Ed Napleton Acura you won't be disappointed. More