Ed Napleton Acura

Andre Jennings Sr was great at getting the deal finalized. We love our 2021 xline and look forward to doing more business in the future. Thank you for honoring our pre qualifications etc. Blessing finalized. We love our 2021 xline and look forward to doing more business in the future. Thank you for honoring our pre qualifications etc. Blessings More

Just purchased a Audi S5 Andre Jennings Sr walked me Just purchased a Audi S5 Andre Jennings Sr walked me through all the details, no pressure and a wonder experience. Would definitely recommend to any Just purchased a Audi S5 Andre Jennings Sr walked me through all the details, no pressure and a wonder experience. Would definitely recommend to anyone looking to buy a car. More

Andre was very patient and understanding. Did not feel rushed or pressured at all like we normally do at most other dealerships. Very knowledgeable and assisted with all of our concerns. Highly recommend rushed or pressured at all like we normally do at most other dealerships. Very knowledgeable and assisted with all of our concerns. Highly recommend you ask for Andre. More

Went to dealer when I found an MDX online. Abe worked with me to find the best deal. Ended up buying a new MDX at a great price. The experience in working with Abe was the best I ever had in working w with me to find the best deal. Ended up buying a new MDX at a great price. The experience in working with Abe was the best I ever had in working with a Sales Representative. He made the experience a very positive one. The negotiation was very straight forward and positive. Dave was great at explaining the options that went along with the car to make the deal complete. More

First time leasing a car, Wade explain very clearly about how lease work, very helpful, and he worked out a great for us, good customer service how lease work, very helpful, and he worked out a great for us, good customer service More

Highly recommended this dealership, ask for Wade, very professional, he gave me a great deal for my first Acura, I am happy for that, will come back for service professional, he gave me a great deal for my first Acura, I am happy for that, will come back for service More

ED NAPLETON SHOULD PUT A DISCLAIMER ON THEIR WEB SITE THAT THEY WILL REFUSE TO SELL YOU A CAR UNLESS YOU COME INTO THEIR DEALERSHIP. YOU KNOW THERE IS A PANDEMIC CURRENTLY, CORRECT??? YOUR PHONE SYSTEM R THAT THEY WILL REFUSE TO SELL YOU A CAR UNLESS YOU COME INTO THEIR DEALERSHIP. YOU KNOW THERE IS A PANDEMIC CURRENTLY, CORRECT??? YOUR PHONE SYSTEM RINGS FOR SEVERAL MINUTES BEFORE BEING ANSWERED JUST TO BE PUT ON HOLD FOR ANOTHER SEVERAL MINUTES. BOTH YOUR SALESPEOPLE AND YOUR INTERNET DEPARMENT CANNOT TELL YOU CORRECTLY OR REFUSES TO TELL YOU IF A CAR IS ACTUALLY THERE OR SOLD. WE HAVE IT, UH SORRY IT'S SOLD, DAYS LATER YES IT'S AVAILABLE. MUST BE THE RUNAROUND WHEN SEEING AN OUT OF STATE AREA CODE. ONCE AGAIN; IF YOU DON'T WANT TO SELL OUT OF STATE, AT LEAST PUT IT ON YOUR WEB SITE INSTEAD OF WASTING MY TIME. PROBABLY SHOULDN'T WASTE YOUR MONEY FOR ADVERTISING ON THE INTERNET AS WELL. More

This dealership is a disaster. Went in for a scheduled appointment for a solo test drive which was approved via email by the dealership. I had to wait 45 minutes for them to retrieve the vehicle after I a appointment for a solo test drive which was approved via email by the dealership. I had to wait 45 minutes for them to retrieve the vehicle after I arrived because it was blocked in by another vehicle and they lost the keys to the other car. Then they asked for my insurance card and when I retrieved it they denied me a test drive because I’m covered on a family insurance plan and my name is not on the card. I spoke to the manager before I left to express my frustration and he told me it was my fault because I didn’t know their policy and that I “wasn’t covered by insurance” even though I am. Terrible service. And also, the salesperson didn’t wear a mask the entire time I was there. More

I took my car in & was fixed.Couple days later it broke down again and paid a lot again.I don't reccomend this dealership. down again and paid a lot again.I don't reccomend this dealership. More