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Ed Napleton Acura

Elmhurst, IL

4.6
774 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 774 reviews

November 30, 2021

Thank you Vlad for helping me buying me my dream car. Will recommend this dealership to my friends More

by Volochisk Ternopil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad
Dec 02, 2021 -

Ed Napleton Acura responded

Volochisk Ternopil, we appreciate you choosing Ed Napleton Acura! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura Kia 630-941-4300 EXT. 2339 julissa.varela@napleton.com

November 30, 2021

A great dealership with a huge selection of cars. Very kind and understanding staff that helped me get a car of my dream with a reasonable price! More

by Bohdan Pavuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad
Nov 30, 2021 -

Bohdan Pavuk responded

I would like to thank Vlad for helping me, one of the best salesmen I had to deal with.

November 23, 2021

Jesus and the team at Napleton Acura were fantastic to work with. Jesus was great in going over the details of the available vehicles and explaining their options. He was fair, upfront, and empathetic in More

by mmeyer2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 25, 2021 -

Ed Napleton Acura responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! We appreciate you choosing Chicago-land's #1 Acura Dealership!

November 22, 2021

We purchased a Chrysler Pacifica today with Wilson we got a great deal with him will recommend him always More

by m2404campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Ed Napleton Acura responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We appreciate you choosing Chicago-land's #1 Acura Dealership!

November 19, 2021

Darrell Wilson helped me get into the van I wanted at a great price. He went above and beyond to locate the car and worked with me to get the deal done on the minivan I wanted. If you want to buy a vehicle More

by terrencewashington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Nov 21, 2021 -

Ed Napleton Acura responded

We're glad to hear Darrell took such great care of you, Terrencewashington! We hope we can continue to be of service to you down the road! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 782 9300 x2339 disa.degrazia@napleton.com

November 17, 2021

Darrell Wilson was amazing! He did everything he could to make things work for us. Everyone was great, they gave my kids food when they got squirrels and it kept them calm throughout the whole process. This More

by ami-rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Nov 20, 2021 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Ami-rodriguez! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Julissa Varela Customer Relations Manager Ed Napleton's Acura/KIA 630 782 9300 x2339 Julissa.varela@napleton.com

November 13, 2021

Unprofessional and Lied Too: Was told told car was available, make an appointment for later that day, car was gone when I showed up. Even signed up for text message updates. More

by melrosebaseball14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Holley
Nov 13, 2021 -

Ed Napleton Acura responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you are willing to give us another chance, please contact us at (630) 941-4300 so we can understand your situation better in order to try and turn your experience around. Thank you, Ed Napleton Acura

November 06, 2021

Great dealership. Came for oil change and left with the brand new car. Salesperson Vlad made the car buying process really easy. Thanks More

by Joe Kimberland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad
Nov 07, 2021 -

Ed Napleton Acura responded

Hi Joe, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2021

New to Acura, Wade made the visit very happy and easy, now I love my car, will come back when lease is due More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ed Napleton Acura responded

Hi , we're glad to hear you found Wade to be so informative and helpful. We hope to be of service to you again in the future. Best wishes, Ed Napleton Acura

October 31, 2021

Good service! Wade you are the best!You help me a lot!I had a great day and amazing experience! More

by Jc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ed Napleton Acura responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! We appreciate you choosing Chicago-land's #1 Acura Dealership!

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