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Ed Napleton Acura

Elmhurst, IL

4.7
769 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 769 reviews

June 13, 2022

Went to this dealership last week to look at a 2009 Nissan Versa. Manager Jay came out to greet me with a very bogus comment that I'm a VIP customer and that I will buy a car from them. Then, he handed More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay the Manager, Flabio
June 01, 2022

We were greeted at the door by Chance who was very helpful thru the process of buying a car. Excellent experience all around. More

by belangellier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance
Jun 02, 2022 -

Ed Napleton Acura responded

Belangellier, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Acura so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 31, 2022

Wade was the nicest guy very helpfull like the visit. Had a great deal love it More

by shamikh hussain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Ed Napleton Acura responded

Shamikh Hussain, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 31, 2022

I had a great car buying experience ! !! My salesperson was Chance Phillips he was very friendly and knowledgeable about the cars and features. I would recommend this dealership to my fam More

by Tara
Recommend Dealer
Yes
Employees Worked With
Chance Phillips
Jun 02, 2022 -

Ed Napleton Acura responded

Tara, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Acura! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 31, 2022

I bought my new car at this dealership Chance was my salesman. Chance was awesome he told me about the car features and did a comparison for me between the two I was looking at he was very helpful throu More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Phillips
Jun 02, 2022 -

Ed Napleton Acura responded

Tara, we're glad to hear you found our staff to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 31, 2022

Chance Phillips was so patient when we purchased our CPO Kia Sorrento. He followed up right away with an issue that had been overlooked! More

by patty.mullin
Recommend Dealer
Yes
Employees Worked With
Chance Phillips
Jun 02, 2022 -

Ed Napleton Acura responded

Patty.mullin, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 24, 2022

Chance Phillips is the best! He helped me buy a new 2022 RDX and kept me updated on the status of the car so I was sure to get it. Walked me through all the features and worked w More

by Sarwa729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Phillips
May 25, 2022 -

Ed Napleton Acura responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Acura so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 05, 2022

The salesman Stiven did a great job with selling us our vehicle. He made our car buying experience great and was very friendly from the moment we walked in through the door. More

by jjarellano345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stiven Shehu
May 10, 2022 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Jjarellano345! We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Acura! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 x2339 angela.rivera@napleton.com

April 27, 2022

Stiven Shehu provided an excellent, seamless purchase at Napleton , He is patient and laid back. He has incredible knowledge of the products he sells and freely shares it! Thank you Stiven and I wish you th More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stiven Shehu
May 04, 2022 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Taylor! We work hard to provide each of our clients with the best automotive experience! We are so pleased to hear Stiven took such great care of you. We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 x2339 disa.degrazia@napleton.com

April 20, 2022

The wife and I were looking for a pre-owned hybrid car. Our salesman was Chance, and he made the whole experience worthwhile. We purchased the car, and he even came in on his day off when we picked up More

by dplante26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Phillips
Apr 24, 2022 -

Ed Napleton Acura responded

Dplante26, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Acura so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

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