Ed Napleton Acura

Really enjoyed the process of buying a new car with Bohdan, one of the best salesmen I had to deal with. Love my new car! Bohdan, one of the best salesmen I had to deal with. Love my new car! More

Recently purchased a car at Napleton Kia. The salesman I worked a deal with was Bohdan. Very helpful and knowledgeable person. I was surprised of how nice the KIAs actually are! The salesman I worked a deal with was Bohdan. Very helpful and knowledgeable person. I was surprised of how nice the KIAs actually are! More

Andre Sr. greeted me at my car. He is passionate about his craft and it shows. Andre made my car buying process a breeze. Come check out Acura and ask for Andr greeted me at my car. He is passionate about his craft and it shows. Andre made my car buying process a breeze. Come check out Acura and ask for Andre Sr. And Andre Jr.!! More

I purchased a '21 Mazda CX-30 from there. Chance was my salesman. He's nice, personable, and most importantly for me, no where near pushy to make a sale. I highly recommend him. Edit: When I Chance was my salesman. He's nice, personable, and most importantly for me, no where near pushy to make a sale. I highly recommend him. Edit: When I bought the car, it had a large crack in the windshield they said they were going to replace. An appointment was made for noon at a later date, but they said the third party company they use gave them a window of 12-5pm for the replacement to be done. This is where it becomes a problem for me...I live in Peoria...2 1/2 hours from the dealership. The company they use wouldn't drive to me (I get that), so I had to come back to the dealership. Now, that's all well and good if you live in the area, but because I'm so far away, I had to sit and wait. The company was supposedly going to arrive to replace the windshield somewhere around 1-1:30pm, from what I was told, and it should take about an hour for the work. Of course, it took longer, and they weren't done until 4pm (I don't know when they actually arrived or if the replacement took longer than expected). So, adding my driving time to and from to the 4 hours I waited for the work, it was a 9 hour ordeal...fine for someone in the area, since it erases the driving time and the wait can be at home, but unacceptable for my situation (and yes, they knew where I was coming from). Why couldn't they just have used a local third party company, or even just the Mazda dealership in Peoria? Well, I was told I would have to pay for the work if it was done anywhere else. UNACCEPTABLE. I wasted my time and, maybe more importantly, money, since gas is $5+ a gallon. The trip is 306 miles total and I got 26.2mpg...that's $58.40 I wasted. Thanks, Ed Napleton. Second edit: after this review, customer relations got a hold of me to "make things right." She offered to reimburse me for my mileage to and from the dealership, but that she would have to speak with her manager first and that she'd call me back the next day. After waiting three business days for a call, I called her. She said management told her not to call me back and let the salesman handle things from then on. However, no one told me that, so I assumed I would still get a call from them. Apparently, no one but the salesman follows through with the things they said they'd do. The salesman was great...5 stars for him. Service and customer relations, however, one star since zero isn't an option. More

Wade Qin is one of the most helpful and easy sales person to negotiate with. He knows what he is talking about on the vehicle he is selling. He’s been patient with me, driving 4 hours to buy the brand new Ac to negotiate with. He knows what he is talking about on the vehicle he is selling. He’s been patient with me, driving 4 hours to buy the brand new Acura Integra A-Spec. I’d highly recommend him for sales. Very good person to talk to flexible and have a great taste of cars. Would definitely come back to but more vehicles from Ed Napleton Acura. Thank you Wade! Can’t wait for the Type S! Keep up the good work and make customers happy! More

We were greeted at the door by Chance who was very helpful thru the process of buying a car. Excellent experience all around. helpful thru the process of buying a car. Excellent experience all around. More

Wade was the nicest guy very helpfull like the visit. Had a great deal love it Had a great deal love it More

I had a great car buying experience ! !! My salesperson was Chance Phillips he was very friendly and knowledgeable about the cars and features. I would recommend this dealership to my fam !! My salesperson was Chance Phillips he was very friendly and knowledgeable about the cars and features. I would recommend this dealership to my family and friends . More

I bought my new car at this dealership Chance was my salesman. Chance was awesome he told me about the car features and did a comparison for me between the two I was looking at he was very helpful throu salesman. Chance was awesome he told me about the car features and did a comparison for me between the two I was looking at he was very helpful throughout the whole process. Thank you !!! More