Ed Napleton Acura
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jovany and Cristian were great to work with today. We’re returning customers and appreciated all their patience and time! They made our purchasing experience lovely. Definitely recommend! We’re returning customers and appreciated all their patience and time! They made our purchasing experience lovely. Definitely recommend! More
I recently visited Napleton's car dealership and had an amazing experience thanks to Sedin. They went above and beyond to help me find the perfect car, patiently answering all my questions and even taking amazing experience thanks to Sedin. They went above and beyond to help me find the perfect car, patiently answering all my questions and even taking the time to show me different models and their features, ensuring I made an informed decision. More
Samuel Jackson was professional, kind, knowledgeable and delivered for me. I bought a 2023 Arura MDX thanks. Samuel great deal, just what I wanted delivered for me. I bought a 2023 Arura MDX thanks. Samuel great deal, just what I wanted More
Bought a mdx from Wade 4 years ago, here for service and looking at new mdx, very helpful information, thank you, will come back when I am ready looking at new mdx, very helpful information, thank you, will come back when I am ready More
2nd Acura from Wade from here, very easy to work with him, great deal great service him, great deal great service More
After calling and being hung up on multiple times, the one phone call that i wasn’t hung up on, i was transferred over 5 times and was on hold for over 10 minutes. I asked to speak to someone in finance r one phone call that i wasn’t hung up on, i was transferred over 5 times and was on hold for over 10 minutes. I asked to speak to someone in finance regarding warranties i had cancelled and not a single person was willing to help me out, in fact, multiple people picked up their phone and put it down right away so it would stop ringing. I even got transferred to the same lady in an offsite location two or three times. At the end of the phone call i had finally asked if the person i needed to speak to was even in the building, to which they replied “he is but he might be busy”. You would think after hearing someone ask to speak to a certain person twice or even 3 times you could tell them what the reason they might not be answering is. Instead i got thrown into a transfer circle where at the end i gave up and just gave them my information to get a call back. More
Steven Martin was an amazing sales rep! Very helpful. Great sales process and smooth transaction. One of our best car buying experiences. Very helpful. Great sales process and smooth transaction. One of our best car buying experiences. More
Great Job! I had a wonderful experience at Napleton. I went to 6 dealers in the Chicagoland area looking for a used car and Steven Martin was the best salesmen I had a wonderful experience at Napleton. I went to 6 dealers in the Chicagoland area looking for a used car and Steven Martin was the best salesmen from all of them by far. He was knowledgeable, polite not pushy. He worked with me with the budget I had and this experience was great. I will definitely be buying all my cars from Napleton from now on. More
If you have any questions or looking to get into a new/used car with all things considered, see Steven Martin. He will go above and beyond to ensure you get what you like and that you’re well taken ca new/used car with all things considered, see Steven Martin. He will go above and beyond to ensure you get what you like and that you’re well taken care of. Highly recommended! More