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Ed Morse Nissan
Sierra Vista, AZ
32 Reviews
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32 Reviews of Ed Morse Nissan
May 22, 2024
The service center is GREAT. Extra charges when paying, just because you use a credit card is HORRIBLE. Jose and Christian are the best. They are so knowledgable and always Extra charges when paying, just because you use a credit card is HORRIBLE. Jose and Christian are the best. They are so knowledgable and always keep you updated on what is going on. Now what I have to say has nothing to do with these two wonderful men. Do you really expect people to carry large sums of money around with them??????????? I had my car repaired yesterday and was charged a fee because I used a credit card. The bill was about $750 dollars and I don’t carry that much in cash and I don’t use a check book, so what choice did I have but to pay by credit card? Credit card fees are a part of doing business. I own my own small business and I NEVER charge my customers for using a credit card. In fact, I prefer it as I don’t have to go to the bank. The money is automatically deposited into my bank account. I don’t see you charging cash customers for counting the money and the gas to bring it to the bank. What about the labor to count and bring the money and checks to the bank?? Of course, you don’t charge your customers for this as it is a part of doing business. Credit card fees are also the cost of doing business. At least according to my accountant, you can deduct these charges on your taxes. So why would you change your customers for this deduction? I have a 2015 Nissan and purchased it in 2016 and have all maintenance done with you. I might have to find someone else to do the maintenance on my car that won’t charge me a fee when I use a credit card. If I should keep on using you, I will have to go to my bank, get cash (and it will be $100 bills) and you are making me one UNHAPPY customer. I will be sure to inform everyone I know that you charge for credit cards. Also, should I purchase another car, it will not be from you. I will find a dealership that does not charge people who use credit cards. More
by The Candle Lady
Employees Worked With
Jose
September 05, 2021
Can’t say enough about our great experience with John and his team! They went above and beyond what we could ask for. No pressure, very professional and down to earth. Jose is amazing! Very knowledgeable and his team! They went above and beyond what we could ask for. No pressure, very professional and down to earth. Jose is amazing! Very knowledgeable and helpful. Never made us feel rushed. Everyone one of the staff that we came in contact with was very pleasant. We got a great deal on a great car. Thank you! More
by Keith and Debbie
Employees Worked With
John, Jose, Tomas, Sheikh, The Service Manager was very nice also
May 10, 2021
Jose is the best! He understands my wish list and he helped me to get what I wanted. Such a great experience to shop my new Frontier! I will send my friends and family to Jose for car shopping! helped me to get what I wanted. Such a great experience to shop my new Frontier! I will send my friends and family to Jose for car shopping! More
by ini2028
Employees Worked With
Jose
May 08, 2021
Jose is the best of the best, he is very kind and patient, also great with kids we have bought 5 cars with him and we would not go anywhere else, we tried to buy somewhere else and had the worst expe patient, also great with kids we have bought 5 cars with him and we would not go anywhere else, we tried to buy somewhere else and had the worst experience ever then we went back to lawley Nissan and he turned it into the best experience just as he usually does! He was extremely professional! He is the reason we keep coming back to lawley to buy! We will be back to buy from him again! His quality of work is Phenomenal I highly recommend Jose at lawley Nissan!! More
by pouderk
Employees Worked With
Jose
March 31, 2021
Jose exemplifies courtesy and professionalism. His knowledge and ability to answer any question I had during my visit was unparalleled. I will definitely use Jose for all of my car buying needs in the knowledge and ability to answer any question I had during my visit was unparalleled. I will definitely use Jose for all of my car buying needs in the future. I highly recommend him to anyone looking to purchase a vehicle. More
by dcdon
Employees Worked With
Jose Lopez
March 25, 2021
Mr. Jose Lopez was extremely helpful in the purchase of my 2021 Nissan Maxima, he fought very hard to get me a good deal. Very happy with my purchase! my 2021 Nissan Maxima, he fought very hard to get me a good deal. Very happy with my purchase! More
by benmann34
Employees Worked With
Jose Lopez
March 18, 2021
Mr. Jose Lopez is to be commended for his dedication to helping others! Our daughter found a vehicle online from Lawley Nissan and loved the deal you were offering. She made contact with Mr. López and he p helping others! Our daughter found a vehicle online from Lawley Nissan and loved the deal you were offering. She made contact with Mr. López and he promptly responded. We went to Sierra Vista last week to test drive the vehicle. We were greeted by Jose who made us feel coming at Lawley. He showed us around and guided us through the office-offered water coffee and location of restrooms. Jose is professional and respectful to your clients, even when situations get complicated! He embodies kindness, patience, caring, support as well as being knowledgeable and professional! Jose worked tirelessly to ensure our daughter received the best deal and assisted her in the purchase of her Lawley vehicle! Both my husband and I are extremely grateful to Jose for his perseverance and tenacity in working with our daughter! Thank you! We would like to express our appreciation for the excellent customer service which Our daughter received from your company on our visit to your agency. Mr. Sheikh Buksh, your Finance Manager, demonstrated sensitivity and concerns about our daughter’s situation. Such a commitment to great customer service is to be commended. You can be sure that we will continue to do business with Lawley. The staff was warm and accommodating, and they were helpful to our daughter! More
by Romero
Employees Worked With
José López, Sheikh Buksh
March 15, 2021
Joes Lopez was an excellent sales person very polite And very friendly was very helpful with the sale I recommend him to anybody that wants to buy a vehicle very friendly was very helpful with the sale I recommend him to anybody that wants to buy a vehicle More
by Enrique martinez
Employees Worked With
Jose Lopez
