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Ed Morse Ford- Service Center

Muscatine, IA

4.0
207 Reviews

207 Reviews of Ed Morse Ford- Service Center

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October 12, 2024

Fantastic experience! The Employees were very friendly and the service was done expeditiously. Thank you More

by mckeowna25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Kept informed on the progress of my service call. Very friendly. Location works well for me. More

by sdnelson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Convenient location and great service. Car was done timely and serviced well. Thank you, again. More

by FREYERMUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The only reason I didn't give 5 stars is because they forgot to reset the oil life, so soon after returning home I got the message that the oil needed to be changed. Other than that, I was very pleased More

by DAYOAK1G
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic who did the actual work.
September 25, 2024

Grace was helpful and efficient. Car was done on time and very clean. Everyone was polite. More

by DREAMRIDGE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Grace moved things along and got my car returned promptly due to an unpredicted situation. More

by KLEPPE.SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

No will not this is very bad survey ed mores don’t like typing and maybe you will stop send me this More

by bill.hiteco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Birkhofer
September 16, 2024

Diagnosed my issue with my truck wrong the first time so I made another appointment. Got the truck in for that appointment and called the next day to find out it hadn’t been looked at yet. When they final More

by BUCK152HUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Guthrie
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Fair pricing, great given by the entire staff. Would highly recommend getting service done here. More

by MEPUDYTAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Great person to take your car to. Brian is a straight shooter. Won’t steer you wrong. More

by Bobbyneuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Birkhofer