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Ed Morse Ford- Service Center

Muscatine, IA

4.0
207 Reviews

207 Reviews of Ed Morse Ford- Service Center

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January 02, 2025

It was pretty good, they were friendly and didn’t take very long to change the oil. More

by bandrea6160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Had appointment at 10 am truck didn’t get fixed and no updates had happened besides to call and ask for permission to work on it . I called multiple times and was told she would call me back and I never g More

by Musson.Joshua.e
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Extremely expensive for an oil change and tire rotation. I doubt ill return for service. Thought first oil change was free but 117$ More

by mrperfecttoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

The service staff was very helpful in making sure my needs were met to my expectations. More

by laurierobin5006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

pleasant. Emily was very helpful and friendly. Car was done ahead of time. Very satisied. More

by GALERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Great service shuttle service was excellent with come back again for service and maybe a car More

by macdar61414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service department is great! Fast and friendly service and very fair pricing. They even washed my car! Definitely will be back! More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Toyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Very polite and courteous. They call for scheduling in case I forget. i’ve been using this site for more than 10 years More

by JOLEEBART1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Routine service was scheduled easily, done well and the pick-up was seamless. All good. More

by Muskie Hondaguy 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Emily along with everyone else, the service tech that worked on our vehicle, another tech that advised, and the parts guy, all were outstanding. More

by RJFEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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