Ed Morse Ford- Service Center

It was very easy to schedule the service, the work was done promptly, and communication was good done promptly, and communication was good More

Got me right in scheduling on line was easy. Emily did a great job running things by me for approval. Emily did a great job running things by me for approval. More

Very caring, receptive to feedback. Kind drivers who provide transportation when vehicle is being repaired. Vehicle fixed promptly. Kind drivers who provide transportation when vehicle is being repaired. Vehicle fixed promptly. More

I had my oil changed and tires rotated. I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil ch I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil change, and my hood area was covered in greasy palm prints. All that being said, they did provide me with the normal oil change tire rotation discount, and did the oil change relatively quickly. More

Service scheduling has been farmed out to unknowledgeable staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A re staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A request for a call back that went un-responded to and not being able to contact the person AT the service desk. Vehicle still has 2 warranted service issues that have yet to be resolved. More

No matter what the situation every department at Ed Morse pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy sho pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy shop. Everyone is kind and the level of communication is excellent! More

I was disappointed with the dirt left on my floor mats and inside door panel. and inside door panel. More

All went well at the dealership customer service was very good. Wait time was as expected good. Wait time was as expected More

"We are extremely dissatisfied with our experience at this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,0 this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,000 vehicle, we've faced nothing but issues. Our salesperson, Shane, stopped communicating as soon as problems arose. We will definitely not be using Ed Morse for any future purchases. More

Enjoyed working with Bill Bedenbender. He had good people skills and was very helpful with connecting the blue tooth phone system. He had good people skills and was very helpful with connecting the blue tooth phone system. More