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Ed Morse Ford

Muscatine, IA

4.2
264 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 264 reviews

June 04, 2024

Took care of me and got me in past minute - much appreciated!!!! I'll go back. More

by KVD0612
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Toyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ed Morse Ford responded

Thank you for the positive review, we're thrilled to hear that we could assist you last minute. We look forward to welcoming you back at Ed Morse Ford Lincoln in the future. See you soon! Sincerely, The Ed Morse Ford Lincoln Team

June 04, 2024

It is always quick and easy to get maintenance scheduled and completed on my Lincoln. More

by KARENYANT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names.
Jun 07, 2024 -

Ed Morse Ford responded

Thank you for sharing your positive experience with us, Karen. We appreciate your kind words about the quick and easy maintenance process for your Lincoln at Ed Morse Ford Lincoln. We look forward to serving you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

May 30, 2024

Unreal buying experience. Extremely professional and responsive. Our sales representative was first class. I’m from California and happy to go out of state to find an auto dea More

by Ter2626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Ed Morse Ford responded

Thank you for sharing your fantastic experience with us. We are thrilled to hear that you found us to be professional, responsive, and trustworthy. It was a pleasure assisting you, and we are grateful for your kind words. We look forward to serving you again in the future or welcoming your friends and family. Drive safely! Sincerely, The Ed Morse Ford Lincoln Team

May 28, 2024

Chase was our salesperson but I would like to say that all the sales people were helpfull and courteous. Only took 1 trip to the sales manager to complete our deal. Most importantly they helped us fulfill More

by jeffhenning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ed Morse Ford responded

Thank you for the positive review, Jeff. We appreciate your kind words about our team at Ed Morse Ford. We're thrilled to hear that Chase, Max, and the sales manager provided helpful and courteous service, making your car-buying experience smooth and fulfilling. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Ed Morse Ford Team

May 24, 2024

I think the prices here are too high, they wanted over 229.00 for a new battery! Unless the work involves major work under my warranty, I will not be back! More

by TERRIIRWIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Grems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Birkhofer, Mike Gierut
May 28, 2024 -

Ed Morse Ford responded

Thank you for sharing your feedback, Terri. We appreciate your perspective on pricing concerns with the new battery. Please feel free to reach out to us at Ed Morse Ford Lincoln Muscatine to discuss your warranty and explore potential solutions. We value your input and aim for a positive resolution. Sincerely, The Ed Morse Ford Lincoln Team

May 19, 2024

they very quick service, very pleasant people, always enjoy coming to you business, looking forward to buying another car from you. More

by BROWNEYEDSUSAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Birkhofer, Mike Gierut
May 22, 2024 -

Ed Morse Ford responded

Thank you for your kind words and for choosing Ed Morse Ford Lincoln Muscatine! We are thrilled to hear that you had a great experience with our team. We appreciate you and look forward to assisting you with your next car purchase. See you soon! Sincerely, The Ed Morse Ford Lincoln Team

May 18, 2024

Very helpful from start to finish I will buy from them again when my warranty runs out More

by FRIEDABRINCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lyon
May 22, 2024 -

Ed Morse Ford responded

Thank you for the positive feedback! We appreciate your support and look forward to assisting you again in the future. Feel free to reach out when you're ready for your next purchase. We're here to help! Sincerely, The Ed Morse Ford Lincoln Team

May 18, 2024

Service was performed at scheduled time and done earlier than promised. Just waiting on recalled parts. More

by dbriggs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Ed Morse Ford responded

Thank you for sharing your positive experience with us! We're delighted to hear that your service was completed promptly. We'll ensure the recalled parts are taken care of swiftly as well. We appreciate your support and look forward to serving you again. Sincerely, The Ed Morse Ford Lincoln Team

May 16, 2024

Prompt service. Much appreciated. Went in for a simple oil change and that's what I got. More

by CORNMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Birkhofer
May 20, 2024 -

Ed Morse Ford responded

Thank you for choosing Ed Morse Ford Lincoln Muscatine for your oil change! We're glad to hear that you had a prompt service experience with us. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Ed Morse Ford Lincoln Team

May 06, 2024

My salesmen was speedy at answered all my questions quickly ,and very informative it was a great experience More

by 3FRYES
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant edkin is who I bought the truck from not listed was very happy with his professionalism , Cody Birkhofer
May 09, 2024 -

Ed Morse Ford responded

Thank you for the kind words! We are delighted to hear that your interaction with our team was informative and efficient. We strive to provide top-notch service to all our customers. Should you have any more questions in the future, feel free to reach out. We look forward to assisting you again at Ed Morse Ford Lincoln Muscatine (MIFD)! Sincerely, The Ed Morse Ford Lincoln Team

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