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Ed Morse Ford
Muscatine, IA
278 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 278 reviews
September 11, 2024
Everything was great. It would have been nice if they caught the paint defect on the Ranger when they received it. Need to a little inspection. Bought on the sept 3rd but It would have been nice if they caught the paint defect on the Ranger when they received it. Need to a little inspection. Bought on the sept 3rd but not picking it up until the 12th of Sept. A big thanks to Todd Reinsager my sales person taking great care of me. This makes the 6th vehicle from him since 2007. More
by kirkh
Verified CustomerEmployees Worked With
Todd Reinsager Sales Dept.
September 10, 2024
Great person to take your car to. Brian is a straight shooter. Won’t steer you wrong. Brian is a straight shooter. Won’t steer you wrong. More
by Bobbyneuman
September 07, 2024
I must say, the experience exceeded my expectations. From the moment I arrived, the professionalism and courtesy of the service department was amazing! The service advisors were incredibly knowledgea From the moment I arrived, the professionalism and courtesy of the service department was amazing! The service advisors were incredibly knowledgeable, taking the time to explain the necessary repairs and maintenance in a way that was easy to understand. I highly recommend coming in and seeing Brian! More
by Alley
Employees Worked With
August 30, 2024
Ed Morse always does a great job. Terrific service every time. I recommend this dealtership. Terrific service every time. I recommend this dealtership. More
by CORNMIKE
August 28, 2024
Hard working, friendly people. Making buying a vehicle a great experience. Would highly recommend to friends. Making buying a vehicle a great experience. Would highly recommend to friends. More
by dghowell
August 19, 2024
Great experience. Chase did a wonderful job with my son! Very helpful and respectful, it was a quick and easy process Chase did a wonderful job with my son! Very helpful and respectful, it was a quick and easy process More
by RandiRoss
Employees Worked With
August 17, 2024
Got over charged for the works oil change with tires rotated! went from $70 to $111! was suppose to wash our truck and never did for the 2 nd time ! The place is a mess! They are under construction an rotated! went from $70 to $111! was suppose to wash our truck and never did for the 2 nd time ! The place is a mess! They are under construction and took us forever to find the place to sit where we could wait for truck! waited for 1 1/2 hr for it to be serviced!! such a mess! will not be going back to have oil changes any more! Have an appointment Tuesday but only because the part is under warranty! We have at least 4 recalls on our 2020 F150 and they haven’t got us parts on any of them! One is for the tailgate which they ordered part for it at least 6 months ago at our last oil change and they knew nothing about it or where the part was! Not going back! More
by GDSNYDER
Employees Worked With
July 31, 2024
Chase was amazing to work with! He listened to our wants and needs and made it happen. He has even checked in after our purchase to make sure things have gone well. Very happy with He listened to our wants and needs and made it happen. He has even checked in after our purchase to make sure things have gone well. Very happy with the service and will be a repeat customer. Thank you Chase More
by Mikelplank
Employees Worked With
July 06, 2024
They were very attentive to my situation and rectified the problem as quickly as possible especially considering they were undergoing a renovation project at the dealership. the problem as quickly as possible especially considering they were undergoing a renovation project at the dealership. More
by DLNOBLE
June 21, 2024
The sales and financing people I dealt with were knowledgable and friendly. The overall experience was very pleasant. knowledgable and friendly. The overall experience was very pleasant. More
by rhansen4
Employees Worked With
Other Employees :
Randy Lyon
