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Ed Morse Ford

Muscatine, IA

4.2
264 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 264 reviews

August 28, 2024

Hard working, friendly people. Making buying a vehicle a great experience. Would highly recommend to friends. More

by dghowell
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Toyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great experience. Chase did a wonderful job with my son! Very helpful and respectful, it was a quick and easy process More

by RandiRoss
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Got over charged for the works oil change with tires rotated! went from $70 to $111! was suppose to wash our truck and never did for the 2 nd time ! The place is a mess! They are under construction an More

by GDSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Grems
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Chase was amazing to work with! He listened to our wants and needs and made it happen. He has even checked in after our purchase to make sure things have gone well. Very happy with More

by Mikelplank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

They were very attentive to my situation and rectified the problem as quickly as possible especially considering they were undergoing a renovation project at the dealership. More

by DLNOBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Birkhofer, Mike Gierut
Jul 09, 2024 -

Ed Morse Ford responded

Thank you for sharing your experience with us. We appreciate your understanding of the situation during our renovation project. We aim to provide efficient service despite any challenges, and we're glad we could rectify the issue for you promptly. Your feedback is valuable to us. We look forward to serving you again at Ed Morse Ford Lincoln Muscatine. Sincerely, The Ed Morse Ford Lincoln Team

June 21, 2024

The sales and financing people I dealt with were knowledgable and friendly. The overall experience was very pleasant. More

by rhansen4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Toyne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lyon
Jun 25, 2024 -

Ed Morse Ford responded

Thank you for choosing us for your automotive needs! We are thrilled to hear that you had a pleasant experience with our knowledgeable and friendly sales and financing team. Your satisfaction is our priority, and we look forward to assisting you again in the future. Drive safely! Sincerely, The Ed Morse Ford Lincoln Team

June 21, 2024

Great Experience- no pressure, fair, reasonable, honest. Expedient. We’ll do business there again! Lincoln Aviator More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Ed Morse Ford responded

Thank you for the positive review, Mike! We appreciate your kind words and look forward to assisting you again in the future. See you next time! Sincerely, The Ed Morse Ford Lincoln Team

June 19, 2024

They are good people. They took care of me and fixed my car. Got out I good time. Thanks to them More

by JOHNBUSH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ed Morse Ford responded

Thank you for choosing Ed Morse Ford Lincoln Muscatine and for sharing your positive experience with us. We are thrilled to hear that we were able to take care of you and get your car fixed promptly. Please come see us again for any future needs! Sincerely, The Ed Morse Ford Lincoln Team

June 14, 2024

Very professional and courteous. The sale went very well and I was pleased with the transaction. More

by gil.c.rock
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ed Morse Ford responded

Thank you for your positive review, we appreciate your feedback! Your satisfaction is our priority, and we look forward to assisting you in the future. Sincerely, The Ed Morse Ford Lincoln Team

June 07, 2024

Marissa was very knowledgeable and enjoyable to work with. Everyone that we met with through the purchase process was very kind and helpful. More

by sjskay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marissa Toyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ed Morse Ford responded

Thank you for the wonderful review and for highlighting Marissa's expertise and pleasant demeanor at Ed Morse Ford Lincoln Muscatine. We are thrilled to hear that our team provided you with a positive and helpful purchase experience. Please do visit us again in the future and share your experience with others. Safe travels! Sincerely, The Ed Morse Ford Lincoln Team

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