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Ed Morse Ford
Muscatine, IA
277 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 277 reviews
October 20, 2024
No matter what the situation every department at Ed Morse pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy sho pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy shop. Everyone is kind and the level of communication is excellent! More
by TIFFNEY_HAMPTON
Verified Customer
October 19, 2024
I was disappointed with the dirt left on my floor mats and inside door panel. and inside door panel. More
by 88MLICK
October 18, 2024
All went well at the dealership customer service was very good. Wait time was as expected good. Wait time was as expected More
by sdnelson4
Employees Worked With
October 13, 2024
"We are extremely dissatisfied with our experience at this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,0 this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,000 vehicle, we've faced nothing but issues. Our salesperson, Shane, stopped communicating as soon as problems arose. We will definitely not be using Ed Morse for any future purchases. More
by repsfitness7
October 12, 2024
Enjoyed working with Bill Bedenbender. He had good people skills and was very helpful with connecting the blue tooth phone system. He had good people skills and was very helpful with connecting the blue tooth phone system. More
by mrtheo
Employees Worked With
October 12, 2024
Fantastic experience! The Employees were very friendly and the service was done expeditiously. Thank you The Employees were very friendly and the service was done expeditiously. Thank you More
by mckeowna25
October 11, 2024
Kept informed on the progress of my service call. Very friendly. Location works well for me. Very friendly. Location works well for me. More
by sdnelson4
Employees Worked With
October 10, 2024
Shane provided excellent service as always. Simple and efficient processes to get a new truck. Simple and efficient processes to get a new truck. More
by CR
Employees Worked With
October 04, 2024
Convenient location and great service. Car was done timely and serviced well. Thank you, again. Car was done timely and serviced well. Thank you, again. More
by FREYERMUTH
Employees Worked With
October 04, 2024
The only reason I didn't give 5 stars is because they forgot to reset the oil life, so soon after returning home I got the message that the oil needed to be changed. Other than that, I was very pleased forgot to reset the oil life, so soon after returning home I got the message that the oil needed to be changed. Other than that, I was very pleased with the entire service experience. More
by DAYOAK1G
Employees Worked With
Mechanic who did the actual work.
