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Ed Morse Ford
Muscatine, IA
264 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 264 reviews
November 11, 2024
Those guys were great and very nice and polite. I don’t recall meeting the other gentleman. I don’t recall meeting the other gentleman. More
by mishey179
Verified Customer
November 09, 2024
It is a very nice experience getting my new car. I really like it very much. Everything was explained good too I really like it very much. Everything was explained good too More
by bjhgohawks
November 02, 2024
It was very easy to schedule the service, the work was done promptly, and communication was good done promptly, and communication was good More
by DAYOAK1G
Employees Worked With
November 01, 2024
Got me right in scheduling on line was easy. Emily did a great job running things by me for approval. Emily did a great job running things by me for approval. More
by timstacey4
Employees Worked With
October 30, 2024
Very caring, receptive to feedback. Kind drivers who provide transportation when vehicle is being repaired. Vehicle fixed promptly. Kind drivers who provide transportation when vehicle is being repaired. Vehicle fixed promptly. More
by ELIDAPERALES888
Employees Worked With
Other Employees :
Tyler was very caring, understanding and knowledgeable.
October 27, 2024
I had my oil changed and tires rotated. I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil ch I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil change, and my hood area was covered in greasy palm prints. All that being said, they did provide me with the normal oil change tire rotation discount, and did the oil change relatively quickly. More
by phelps.dg
October 26, 2024
Service scheduling has been farmed out to unknowledgeable staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A re staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A request for a call back that went un-responded to and not being able to contact the person AT the service desk. Vehicle still has 2 warranted service issues that have yet to be resolved. More
by tulupcontracting
Employees Worked With
October 20, 2024
No matter what the situation every department at Ed Morse pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy sho pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy shop. Everyone is kind and the level of communication is excellent! More
by TIFFNEY_HAMPTON
October 19, 2024
I was disappointed with the dirt left on my floor mats and inside door panel. and inside door panel. More
by 88MLICK
October 18, 2024
All went well at the dealership customer service was very good. Wait time was as expected good. Wait time was as expected More
by sdnelson4
Employees Worked With
