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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
238 Reviews

238 Reviews of Ed Morse Chevy GMC North - Service Center

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January 04, 2024

I had great service. The personnel were all very friendly and helpful! They even washed my car! 😍 More

by HDIWILHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 03, 2024

very good service and also quick while I waiting at the dealership, I'll recommend it More

by JJREYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 02, 2024

Service was exceptional, was in and out in a few hours. Tech was very knowledgeable. More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn, Casey Smith, Brandi Benyo
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 01, 2024

Chad does excellent work. He also checked into options on body repair options for me More

by Lrussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Blake
Jan 03, 2024 -

Ed Morse Chevy GMC North responded

We are truly grateful for this awesome review! We are thrilled that Chad was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

December 24, 2023

I thank you for your competence and TLC. AND if i had the money I'd be looking at those high end cars in the showroom!!! More

by IRWINCINDY84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department, Cindy. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 22, 2023

Kyle was a huge help in resolving the issues our vehicle was having. Keeping informed and updated. More

by GGDEER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 26, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Kyle went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 19, 2023

Great service, timely in getting us in. The waiting area has magazines, TV, and beverages. More

by tameladeter.89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Ed Morse Chevy GMC North responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 13, 2023

Friendly, professional, knowledgeable service manager leading a top-notch service department. I was very satisfied with the entire experience. More

by KBEAMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Dec 14, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 06, 2023

Rex is always amazing at getting me in and helping me when I call! I’ve had many vehicle emergencies and he’s always so helpful. More

by PERRONEHANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Ed Morse Chevy GMC North responded

Hannah, thank you for your kind words about Rex and the rest of the team. We're glad to hear that your emergency situations get handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Ed Morse Chevy Buick GMC North Team

December 02, 2023

Very professional and curtious and friendly. Answered any questions that I had. Very clean showroom and facility. More

by SUGARCRK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Dec 05, 2023 -

Ed Morse Chevy GMC North responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Ed Morse Chevy Buick GMC North Team

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