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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
238 Reviews
Call Service Center (563) 659-3225

238 Reviews of Ed Morse Chevy GMC North - Service Center

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February 17, 2024

Everything was fabulous. Got in and out quickly. Service is always good. I will return for more general maintenance. More

by Stacyebrandt63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Report | Print
Feb 20, 2024 -

Ed Morse Chevy GMC North responded

Stacy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Sincerely, The Ed Morse Chevy Buick GMC North Team

February 11, 2024

Brandi was very courteous and prompt. Always a great experience with Ed Morse and the service department. More

by dawn.amuso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
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Feb 13, 2024 -

Ed Morse Chevy GMC North responded

Thank you for putting your trust in Ed Morse Chevrolet GMC DeWitt, Dawn! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC North Team

February 10, 2024

Great service department, got my service done in a timely fashion, and 1 of the best service lounges while waiting for vehicle to be done More

by BUDNHRAFAN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Ed Morse Chevy GMC North responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 02, 2024

Deb was amazing. Overall excellent service was provided. I would recommend others to Ed morse More

by jessicaclark50337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Feb 05, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking time out of your day to share your experience with everyone, Jessica. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC North Team

February 02, 2024

Awesome experience, quick and very professional. Service staff stayed in constant contact and walked me through all repairs. Service advisor who handled my vehicle was amazing and very knowledgeable More

by QT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Report | Print
Feb 02, 2024 -

Ed Morse Chevy GMC North responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 30, 2024

Overall great experience! Ryan was very helpful and communicated clearly and quickly! He got my vehicle in the same day I called. Couldn't be happier with my service! More

by CONOR0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shadden , Casey Smith, Brandi Benyo
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Feb 01, 2024 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this review. We are pleased to hear that Ryan was able to provide an efficient and overall positive experience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 21, 2024

The service managers contacted me right away with the diagnosis and offered me a the options to correct the problem. They completed the work and under estimate. Pleased with all phases of the service dep More

by DRBOESCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 17, 2024

Final bill exceeded quote by > $120. Unable to get explanation of excess cost. Had to pay for transmission flush BEFORE we submit for warranty. With a $300 deductible + 280 for flush + More

by ANGARENSDORF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure - service person on staff Dec 30 at 11:30 am, Brandi Benyo
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Jan 19, 2024 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

I was met promptly. and the car was ready when promised. So far no issues wiith what was done. More

by CJEBICE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Report | Print
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

Anytime I have been there the staff has always friendly, helpful and able to get me in fitting my schedule More

by WCPAD5292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Report | Print
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

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