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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
238 Reviews
Call Service Center (563) 659-3225

238 Reviews of Ed Morse Chevy GMC North - Service Center

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June 04, 2024

James and Deb are the reason I am there! Their commitment to the customer is amazing! Thank you everyone at the Ed Morse group. More

by BOBSANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo, Kyle Gehn
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Jun 06, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your kind words and recognizing James and Deb's exceptional customer commitment at Ed Morse Chevrolet GMC DeWitt! We truly appreciate your positive feedback and hope to see you again soon. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 22, 2024

Thank you Tom the Undertaker for getting me into an amazing first car! You made the process so easy and understandable for me. And thank you to Caileb for your help as well! It was an absolute pleasure More

by madelynnjachino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calieb McKenzie
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May 24, 2024 -

Ed Morse Chevy GMC North responded

Thank you, Madelynn, for choosing us for your first car purchase! We're thrilled to hear that Tom and Calieb provided you with an excellent experience. Enjoy your new car, and don't hesitate to reach out if you need anything in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 22, 2024

Been going here for over 20 years. I feel I’ve always been treated fairly and I like the people. More

by RNIELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Ed Morse Chevy GMC North responded

Thank you for being a loyal customer of Ed Morse Chevrolet GMC DeWitt for over 20 years! We truly appreciate your kind words about our team and the service you've received. We look forward to continuing to provide you with excellent service for many years to come. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 21, 2024

Rex does a good job of making sure that the vehicle is inspected and makes sure you know what needs to be done or what to keep watch for. More

by ARTHOFERAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to leave a positive review for Ed Morse Chevrolet GMC DeWitt. We appreciate your feedback on Rex's thorough vehicle inspections and communication. We look forward to seeing you again for your future automotive needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 20, 2024

Deb provides great customer service! She is always reaching out to me to let us know about upcoming truck availability, along with rebates and incentives. She accommodates our schedule More

by Julie Delp
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Ed Morse Chevy GMC North responded

Thank you, Julie, for taking the time to share your positive experience with Deb at Ed Morse Chevrolet GMC DeWitt. We are thrilled to hear that she provided you with great customer service by keeping you informed about truck availability, rebates, and incentives. It's fantastic to know that she accommodated your schedule for truck delivery. We appreciate your kind words and look forward to the opportunity to work with you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 15, 2024

Well twice they have parked my car up on the curb after washing it. For them doing that I received a coupon for a free oil change. After they changed the oil the last time I checked the dipstick upon arriv More

by DALTON HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Boris Cvijetic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith
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May 17, 2024 -

Ed Morse Chevy GMC North responded

We appreciate your feedback, Dalton. Customer satisfaction is our top priority, and your experience does not reflect our standards. We take your concerns seriously and would like the opportunity to address them. Please reach out to us directly so we can ensure your issues are resolved promptly. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 08, 2024

Great dealership! Would buy from them again. Would recommend this dealership to a friend. Positive experience. More

by BRIAN W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Assenmacher, Brandi Benyo
Report | Print
May 10, 2024 -

Ed Morse Chevy GMC North responded

Thank you, Brian! We are delighted to hear about your positive experience at Ed Morse Chevrolet GMC DeWitt. We truly appreciate your recommendation and look forward to seeing you again in the future. Happy driving! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 21, 2024

Good service department. I got in for servicing I my car the day after I I made the appointment. More

by SUEHILLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Ed Morse Chevy GMC North responded

Sue, thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet GMC DeWitt special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 19, 2024

Ryan Shadden went above and beyond in providing me service. He is a credit to your organization. More

by DONNELLYMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shadden. 5 stars
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Apr 22, 2024 -

Ed Morse Chevy GMC North responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 16, 2024

I had a very pleasant experience with Ryan and his staff. He was upfront with cost and expected wait time, then, proceeded to beat the quote by a $15 and was done 15 minutes faster than he originally said. T More

by CONOR0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 18, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a very pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

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